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possible virus, not sure.


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#1 Spoofus

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Posted 04 November 2012 - 09:50 PM

I noticed a program called RAR Password Cracker had been installed after one of the kid's were looking up something for homework.
I have tried to remove it by it's uninstall and it gives me a error say "The item to by this shortcut cannot be accessed.You may not have the appropriate permissions., and from the control panel but it does not show up there. I have tried many things on how to remove it, and I believe it to be a virus or malware because i even went to it's folder to try the uninstall there and i get an error saying "C:\Program files(x86)\RAR Password Cracker is not accessible. access denied". as you can tell I am rather worried about this and any help would be appreciated.
I have tried malware bytes, and avast and they say it is clean, but i can't uninstall it.


sorry if this is the wrong section for this.

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#2 thisisu

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Posted 07 November 2012 - 04:03 AM

Hello Spoofus :)

  • I will be helping with your computer problems.
  • From this point on, it is very important that you refrain from doing anything else to your computer other than what I have requested of you.
  • I do not mind if you browse the web, do basic tasks, or even test to see if the problem(s) you are experiencing are still occurring with the computer while we are working together, but do not run any tools/fixes unless I or another helper from this thread has asked you to do so.
  • Remember that you came here for help, so allow us to help you :)
  • If something does not run, make a detailed note of what problems you encountered along the way (exact error messages are preferred), but continue onto the next steps until you reach the end of my post.
  • Always do the steps they are listed in (left to right, top to bottom).
  • I prefer that you complete all the steps while you are in Normal Mode. However, I understand that sometimes this is not possible. If you are unsuccessful in getting a tool/fix to run from Normal Mode, but Safe Mode works, then use Safe Mode.
  • If you have a question about something, do not hesitate to ask.

Let's begin:

First, please follow this guide and post the requested logs: Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

#3 thisisu

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Posted 09 November 2012 - 03:05 AM

Due to the lack of feedback, this topic will be closed.

If you need the topic re-opened, private message me or any moderator to re-open the thread.




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