Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

wired & wireless not working


  • Please log in to reply
2 replies to this topic

#1 s1lents0ul

s1lents0ul

  • Members
  • 544 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 PM

Posted 04 November 2012 - 05:15 PM

My modem and router are not the problem, for i have a different laptop, and my desktop connected to it and they are online. the laptop connects wirelessly and desktop wired.

The other laptop, call it laptop2, will not connect via Ethernet cord and no amber or green lights show up when i plug in an ethernet cord. It can see the wireless connection, and can connect to it with limited connectivity, but has no internet connection.

Device manager shows no problems.

ipconfig /renew didnt do anything or any other ipconfig commands.

I erased all saved wireless connections an tried a fresh connect, that didnt do anything either.

I dont have the disk with drivers for the laptop.

The laptop isnt mine, and i dont know the model number exactly, but it is a toshiba 6000 series. i was trying to fix this problem for someone.

I was just trying to see if anyone had any ideas, if the computer says nothing is wrong, and appears to be perfectly fine, then why would the network adapters not function correctly.

The machine isnt infected, doesnt have any firewall settings preventing it, or any antivirus affecting its performance.

I am stumped, besides the obvious answer of the network card needs to be replaced, but im not even sure thats it.
==]--s1lents0ul-->

BC AdBot (Login to Remove)

 


#2 coxchris

coxchris

  • Members
  • 1,151 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Atwater
  • Local time:01:12 PM

Posted 04 November 2012 - 09:56 PM

Go to Start>Search>type in cmd and press enter

type in the following command

ping 127.0.0.1

In the code box is the output of that command if it successful

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Users\Chris>ping 127.0.0.1

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

That is pinging your local host (NIC adapter) if it is successful your NIC is communicating. If you see Request time out than its the network interface card.

Please download MiniToolBox To your desk top and run it.

Checkmark following checkboxes:
Report IE Proxy Settings
List content of Hosts
List IP configuration
List last 10 Event Viewer log
List Users, Partitions and Memory size.

Click Go and post the result (Result.txt).

The result.txt should appear when the program completes and it should exit. You can then copy and past the contents of the log into your response on the Networking forums. If the log does not automatically appear it should be on your desktop or in the folder the file was downloaded to.

Edited by coxchris, 04 November 2012 - 10:08 PM.

AA in Computer Networking Technology

BS in Information Technology 

Comptia A+, Project+, L+

Renewable:  N+,S+

CIW Web Design Specialist, JavaScript Specialist,  Database Design Specialist 

LPIC-1, SUSE 


#3 s1lents0ul

s1lents0ul
  • Topic Starter

  • Members
  • 544 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:04:12 PM

Posted 05 November 2012 - 09:03 AM

Ok, when I get the laptop back from them I will do that and post what happens. Thank you for the reply.
==]--s1lents0ul-->




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users