Follow these procedures as outlined below to uninstall and reinstall the program.
•Download and run this utility. mbam-clean.exe
•It will ask to restart your computer (please allow it to
•After the computer restarts, Temporarily disable your Anti-Virus
, Details HERE
if needed, and install the latest version of Malwarebytes' Anti-Malware from Here
Make sure you Update the Malwarebytes Anti-Malware program after installing to the current version.Note:
If you use the Pro version you will need to reactivate the program using the license you were sent.
Launch the program and set the Protection and activation. Always go to the UPDATE
tab if not done during installation and check for updates.
Restart the computer again and verify that MBAM is in the task tray.
Now setup any file exclusions as may be required in your Anti-Virus/Internet-Security/Firewall applications and restart your Anti-Virus/Internet-Security applications.
Please list your Antivirus and Firewall programs so I can check if this is causing any problems -
Thank You - EXTRA
- If you still have problems, and they are only Malwarebytes related, please create a free account and post to the link below >>Malwarebytes Forum
Edited by noknojon, 05 November 2012 - 01:42 AM.