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Cannot remove svchost trojan


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2 replies to this topic

#1 MrUmoette

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Posted 04 November 2012 - 09:10 AM

Ive had this virus for months and Ive never directly had any problems with my computer, but it has been running slow recently and i dont know what exactly this is from. Every time i run the scan i get the same two trojans and every time i remove them theyre back the next time i scan...I dont know what to do. Please help!
Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.04.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Owner :: OWNER-PC [administrator]

11/4/2012 8:32:31 AM
mbam-log-2012-11-04 (08-57-36).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 237237
Time elapsed: 11 minute(s), 11 second(s)

Memory Processes Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> 2300 -> No action taken.

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Windows\svchost.exe (Trojan.Agent) -> No action taken.

(end)

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#2 CatByte

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Posted 04 November 2012 - 09:22 AM

Please do the following:

Download the appropriate version for your system of the Farbar Recovery Scan Tool and save it to a flash drive. (Choose the correct version depending on which architecture operating system you are using, 32bit (x86) or 64 (x64) bit)

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt
[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to the disclaimer.
[*]Place a check next to List Drivers MD5 as well as the default check marks that are already there
[*]Press Scan button.
[*]FRST will let you know when the scan is complete and has written the FRST.txt to file, close out this message, then type the following into the search box:
services.exe
[*]now press the search button
[*]when the search is complete, search.txt will also be written to your USB
[*]type exit and reboot the computer normally
[*]please copy and paste both logs in your reply.(FRST.txt and Search.txt)[/list]

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

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Posted 15 November 2012 - 09:22 PM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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