FİRST OF you need your firewall back on.Download M/sofs Security Essentials,Uninstall AVG(preferably with REVO then use CCLEANER).Then install MSE.That may help you get Windows own firewall back up and running.Then go here http://www.eset.com/us/online-scanner/
On the left of the page,click on the blue button labeled Run Eset Online Scanner,,checkmark all appropriate boxes
including 'check archives'
click on advanced settings and checkmark ''scan for pottentialy unsafe apps'
disable your antivirus just before you start then reenable it afterwards.'The scanner will give you the option to delete anything it finds
at the end of the scan.Then go to Start>type prefetch in the Run box and delete everything there.
Reboot.İf defragmenting is needed please do that as well,then re-install M.Bytes and S.A.Spyware.İ'll go get you the links.Please report back.
Choose the FREE VERSİONS FOR ALL )
MAKE SURE to download the correct bit (64 OR 86 )FOR MSE
Edited by Julia G, 04 November 2012 - 06:21 AM.