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Extremely Slow Vaio, Tried Obvious Fixes, Need Help


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6 replies to this topic

#1 Whobuthabit

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Posted 03 November 2012 - 08:07 PM

I've spent some time perusing the forums to see if anything fit my issue perfectly and have found nothing. So here's the scoop. I have a Vaio, running Windows 7, purchased in May 2011. About 2 or 3 weeks ago, it suddenly started running extremely slow. It is at its slowest when I try to open or save files or programs. If I'm going to open a file, it sticks once I hit "open" and eventually says "not responding". If I give it time, it eventually comes back and lets me do what I need, but we're talking 3-5 minutes. Opening programs also takes forever. I am somewhat more knowledgeable than your average Joe off the street when it comes to tech, so I've done all the obvious stuff. I run Malwarebytes and CCleaner approximately weekly. I also use Spywareblaster, and have used Rkill and Gooredfix in the past with success on particular viruses. However, nothing is finding any issues at this time. I've cleared my registry files, deleted unused programs, cleared temporary files, cookies, and caches. Defragmented. All to no avail. I have Security Task Manager and have used that to look up running applications and processes in the past, but don't see anything troublesome, although that doesn't mean I'm not just missing something. I have used Utorrent extremely rarely in the past, but the recent issues have not coincided with any downloading or opening of programs downloaded on that program (which I don't have on my computer anymore). It's really quite odd...at times, the computer will run relatively normally, such as right now, and pages will load at normal speed, etc. But then (often coinciding with usage of MS Office programs, iTunes, etc.) at times it will just cease to work, and will type extremely slowly and glitchy, etc. For a browser I use firefox and occasionally IE if I'm doing work stuff which is not compatible with Firefox.

Any advice would be extremely appreciated. I'm happy to answer any questions about programs, logs, etc.

Thanks!

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#2 Whobuthabit

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Posted 03 November 2012 - 08:15 PM

Forgot to mention: I sometimes get the infamous blue "A major error has occurred etc. etc." crash screen, though not all that often. It does give me the prompt page on startup to start normally or in safe mode quite often. It sometimes will not shut down right and will run at high speed until it feels like it's on fire. It sometimes just goes completely unresponsive, whether with a "working" symbol or just not even letting me use the mouse. It has randomly stopped showing volume on the screen when I use the Fn-F3/4 shortcut to change volume, and will not beep when muted/unmuted (random, I know, but I didn't change this feature and it just stopped doing it).

#3 noknojon

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Posted 03 November 2012 - 08:23 PM

"I've cleared my registry files"
This can be a problem as you do not list which Registry Files you have "cleared" -
Some of the removed files may have been required to keep the registry operating correctly - - - -

Are all Windows Updates installed, including Windows 7 SP1 plus the regular required safety / security updates ??

What is your current Antivirus program, and is it fully updated, the same with Malwarebytes which is usually updated 5 to 10 times every day ??

Thanks -

#4 Whobuthabit

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Posted 03 November 2012 - 08:30 PM

In terms of registry files, I used thy Vaio Performance Wizard (or whatever Vaio calls their incarnation of an optimization wizard) to do a generic wipe of unused or unnecessary files, and did this after the problems had begun (i.e. the problems did not begin after or due to this action).

Any Windows update that automatically prompts should be installed. It says SP1 is installed, and a plethora of security updates are present. It automatically updates Windows stuff every day.

I fully update my antivirus programs each time I use them. As I said, I use Malwarebytes, CCleaner, and have used Ad-Aware, Spybot, Hitman and MSE in the past. Scans with Malwarebytes and CCleaner today with full updates came up with no threats detected (as did an MSE scan I did since the problems began)

#5 hamluis

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Posted 04 November 2012 - 09:07 AM

<<I used the Vaio Performance Wizard...>>

No such tool that I can see...the only reference to such (using Google) is your post.

There are references to a Recovery Wizard, but that's a backup tool.

Subsequently found Vaio Care Utility , which references a registry cleaner function.

http://www.kb.sony.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=C1009277&sliceId=2&docTypeID=DT_KNOWLEDGEARTICLES_1_1&dialogID=212319682&stateId=0 0 212327186

Google Hits, Sony Vaio One Click Care.

Louis

Edited by hamluis, 04 November 2012 - 05:24 PM.


#6 jhayz

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Posted 04 November 2012 - 09:19 AM

You can check for system performances on your Vaio Care Utility and run a hardware test to check if there would come up. What Vaio model is it?
Download Speccy and then install the program. To post and publish a snapshot of your PC.
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#7 jordanl

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Posted 04 November 2012 - 12:51 PM

Hello There,

Have you tried performing a disk check to see if there are any corrupt windows files? I have done this many times to help with various issues with similar symptoms as your and it has resolved the problem.

Try running this command in a command prompt window : chkdsk /f

you will need to reboot.

If not it may be worth backing up all of your files and reinstalling windows to overcome any software issues. Then you would know if you have a hardware issue.

________________________________________________________________________________________________________________________________________

Jordan Langford IT Specialist
Barton Technology Ltd Leaders in UK IT Support
www.barttech.co.uk
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