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Disconnects and reconnects even with an adapter


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2 replies to this topic

#1 prettyarrow

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Posted 03 November 2012 - 11:50 AM

I have a HP Pavilion dv4000 laptop. I live in a rural area where the internet service is provided by Frontier. They provide their router. We have lived here for 5 years and I have never had this problem before. My laptop connects for a minute or so and then disconnects with the red x beside the icon of the computer. I took the laptop to my son in Southern California to fix it. He said the wireless internet card was no good. He got me the netgear G54/N150 Wireless USB Micro Adapter. I didn't really check it out but he said it was working again. I played some games on the computer at my other sons house and it was working fine. But now that I am home again in Northern California it is doing the same thing even with the wireless adapter connected? Could you tell me is there anything I can do to fix this problem since I don't own the router? Do you think it is a problem with my computer, the new wireless adapter, or frontiers router? I just don't know what I should do here. But I sure miss using my computer. I can't play games on it and I can't continue building my family tree. Please give me some suggestions to fix my problem.

Thanks
Prettyarrow

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#2 SleepyDude

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Posted 03 November 2012 - 12:19 PM

Hi,

Turn off the router and disconnect from power, wait 2/3 minutes and connect everything again.
If this doesn't solve the problem you should contact your internet provider and request them to check the line and router.

• Please do not PM me asking for support. Post on the forums instead it will increases the chances of getting help for your problem by one of us.
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#3 Sneakycyber

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Posted 05 November 2012 - 10:30 PM

It could be a setting in the wireless profile you have stored. I am assuiming your set to auto connect while at home? Delete tu stored connection and reconnect and assniged the password. If that doesn t happen. I would call your isp before rebooting "their" router
Chad Mockensturm 
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