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Need help replacing system 32 files.


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28 replies to this topic

#1 Clauslester

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Posted 03 November 2012 - 02:43 AM

When I turn on my laptop, all goes well until the splash screen where the boot is interrupted by an error message from Windows Boot Manager saying:

"Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1 Insert our Windows installation disc and restart your computer
2 Choose your language settings, and then click "Next"
3 Click "repair your computer"

If you do not have this disc, contact your system administrator or computer manufacturer for assistance.

File: \Windows\system32\winload.exe
Status: 0xc000000f
Info: The selected entry could not be loaded because the application is missing or corrupt."

As directed, I put in my windows installation disc and followed through wit the instructions. However, when I try to run system repair nothing happens besides the loading icon. I am not able to reinstall windows either, the same result occurs.
If I try to boot in safe mode by pressing F8, I am brought back to the previously mentioned Windows Boot Manager screen.


I booted with Puppy Linux and checked my HDD only to find that all contents of my System32 folder are missing. I have a Windows 7 repair disc, but I do not which specific files I need from it. With my laptop out of commission for a month, I don't care if I have to wipe the entire thing as long as I can use it again. If I try to use the auto run from the recovery disc (via USB) Linux doesn't recognize it as an executable program and asks me to set a run action... which I have no clue how to do.

To summarize this
: Is there any way I can replace my System32 folder via Puppy Linux? I have a windows 7 recovery disc(and USB) but I don't know how to use it through Linux.

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#2 AustrAlien

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Posted 03 November 2012 - 03:14 AM

Please describe in detail how this situation came about.

What version of Puppy are you using? Are you booting Puppy from a CD or flashdrive?
AustrAlien
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#3 Clauslester

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Posted 03 November 2012 - 03:24 AM

Please describe in detail how this situation came about.

What version of Puppy are you using? Are you booting Puppy from a CD or flashdrive?

I made the mistake of simply clicking a seemingly harmless external link on Facebook. Firefox crashed and I noticed my system was responding slowly. Instead of trusting my instincts and immediately running a scan/system restore I assumed it was one of the times where Firefox just screwed over the computer so I restarted it only to enter the first circle of hell. :lol:

Puppy-slacko 5.3.1
I'm booting Puppy from a CD.

Edited by Clauslester, 03 November 2012 - 03:25 AM.


#4 AustrAlien

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Posted 03 November 2012 - 03:50 AM

Hmmm ... so it would seem that the system is infected with malware, and that is causing the problem.

In that case, you have a choice at this stage. Which of the following would you prefer to pursue?
  • Get assistance from an experienced helper to get your Windows system back up and running again.
    OR ...
  • Reinstall Windows using your recovery disks or the factory recovery partition.
  • Do you know if there is a recovery partition on the laptop's hard drive?

Edited by AustrAlien, 03 November 2012 - 03:52 AM.

AustrAlien
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#5 Clauslester

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Posted 03 November 2012 - 03:57 AM

Hmmm ... so it would seem that the system is infected with malware, and that is causing the problem.

In that case, you have a choice at this stage. Which of the following would you prefer to pursue?

  • Get assistance from an experienced helper to get your Windows system back up and running again.
    OR ...
  • Reinstall Windows using your recovery disks or the factory recovery partition.
  • Do you know if there is a recovery partition on the laptop's hard drive?


The first option would be lovely.
Though, how would I check to see if there is a recovery partition on my HDD?

#6 AustrAlien

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Posted 03 November 2012 - 04:02 AM

The first option it is then.

Though, how would I check to see if there is a recovery partition on my HDD?

Do you know how to open a terminal window in Puppy?
  • Let me know if you need detailed instruction.
Open a terminal and type:
fdisk -l and press the <ENTER> key.

Copy the output in the terminal window, and paste in a reply.
  • I assume you are using Puppy to post here now?

AustrAlien
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#7 Clauslester

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Posted 03 November 2012 - 04:27 AM

Oh do I!? hah, opening a terminal is about the only thing I know how to do in Puppy. To answer your other question, I'm using a desktop.

# fdisk -l

Disk /dev/sda: 320.1 GB, 320072933376 bytes
255 heads, 63 sectors/track, 38913 cylinders, total 625142448 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0xcd20862c

Device Boot Start End Blocks Id System
/dev/sda1 * 2048 206847 102400 7 HPFS/NTFS/exFAT
/dev/sda2 206848 625139711 312466432 7 HPFS/NTFS/exFAT

Disk /dev/sdc: 4012 MB, 4012900352 bytes
120 heads, 55 sectors/track, 1187 cylinders, total 7837696 sectors
Units = sectors of 1 * 512 = 512 bytes
Sector size (logical/physical): 512 bytes / 512 bytes
I/O size (minimum/optimal): 512 bytes / 512 bytes
Disk identifier: 0x00000000

Device Boot Start End Blocks Id System
/dev/sdc1 32 7837695 3918832 b W95 FAT32

#8 AustrAlien

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Posted 03 November 2012 - 04:33 AM

The laptop's 320 GB hard drive has just the two partitions (sda1 and sda2) of the Win7 installation.
  • There is no recovery partition.
I will make the request for assistance now.
AustrAlien
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#9 Clauslester

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Posted 03 November 2012 - 04:39 AM

I appreciate it!

#10 AustrAlien

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Posted 03 November 2012 - 04:43 AM

Please sit tight and be patient for now:
  • I have requested that an experienced helper who specialises in malware-related un-bootable computers respond to your topic.
  • A suitably experienced helper will respond when they are available.

AustrAlien
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#11 Clauslester

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Posted 03 November 2012 - 11:14 PM

Well, I'll be checking in on this thread at least once every couple hours. Ready when they are!

#12 StuckInReboot

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Posted 04 November 2012 - 05:41 PM

Since this almost definitely is malware related i would follow the instructions here: http://www.bleepingcomputer.com/forums/topic182397.html to receive the help you need. Good Luck!

#13 thisisu

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Posted 04 November 2012 - 07:08 PM

Hello Clauslester :)

  • I will be helping with your computer problems.
  • From this point on, it is very important that you refrain from doing anything else to your computer other than what I have requested of you.
  • I do not mind if you browse the web, do basic tasks, or even test to see if the problem(s) you are experiencing are still occurring with the computer while we are working together, but do not run any tools/fixes unless I or another helper from this thread has asked you to do so.
  • Remember that you came here for help, so allow us to help you :)
  • If something does not run, make a detailed note of what problems you encountered along the way (exact error messages are preferred), but continue onto the next steps until you reach the end of my post.
  • Always do the steps they are listed in (left to right, top to bottom).
  • I prefer that you complete all the steps while you are in Normal Mode. However, I understand that sometimes this is not possible. If you are unsuccessful in getting a tool/fix to run from Normal Mode, but Safe Mode works, then use Safe Mode.
  • If you have a question about something, do not hesitate to ask.

Let's begin:

Posted Image Please download Farbar Recovery Scan Tool and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.

To enter System Recovery Options by using Windows installation disc:

  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Choose your language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
On the System Recovery Options menu you will get the following options:

  • Startup Repair
  • System Restore
  • Windows Complete PC Restore
  • Windows Memory Diagnostic Tool
  • Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64) and press Enter
  • Note: Replace letter e with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive.
  • Post or attach the contents of FRST.txt into your next reply.


#14 Clauslester

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Posted 04 November 2012 - 07:17 PM

Since this almost definitely is malware related i would follow the instructions here: http://www.bleepingcomputer.com/forums/topic182397.html to receive the help you need. Good Luck!

I appreciate the gesture, but that doesn't help me since the thread has already been made. :P

#15 Clauslester

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Posted 04 November 2012 - 07:23 PM

Enter System Recovery Options.


I cannot enter system recovery options as it loops back to the Windows Boot Manager window that I described in the thread.
If there are an alternatives in doing so please let me know.




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