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Reformatting - how to avoid reinstalling a problem?

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#1 cybergrrl


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Posted 02 November 2012 - 03:21 PM

I have so many things going wrong with my Win7 toshiba satellite L505 laptop that rather than try to identify and eliminate the cause, I'm fine just backing up my data, reformatting, and starting over again. However, in backing up my data, how do I make sure I'm not backing up, then reinstalling, the same item that's causing the problems I'm having now? Thanks!

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