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windows error message and shuts down pc


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#1 rustynuttz

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Posted 01 November 2012 - 11:39 PM

ok here goes , freinds pc is having problems staying on lol . it boots up fine gets to the desktop screen then shortly after windows defender says its found an infection , then at the same time windows pops up an error message saying to save all work and is shutting down in 1 minute .

ive read thru forums and havnt really found a wa y to keep it running long enuff to be able to do anyhting to it it shuts down faster than i can open up the run command . so theres very little chance to install anyhting to check it up. if anyhting it has to be done by a standalone exe on boot up theres no way to fix it thru windows itself atm . im no dope when it comes to pc`s but this has got me stumped lol

if any one has had a similar problem pls help before i need to format and reinstall cos freind has alot of family stuff he wants to keep.

thx guys if you can help...

Mod edit: Moved to appropriate forum as per indication of infection. - Platypus

Edited by Platypus, 02 November 2012 - 02:42 AM.


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#2 narenxp

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Posted 02 November 2012 - 05:48 AM

Restart the PC

Press F8 on bootup

Select REPAIR YOUR COMPUTER

Click on REPAIR

On the System Recovery Options menu you will get the following options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt

Can you get to this screen?

If yes

Select System restore

Restore to a previous restore point and see if you're able to boot up.




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