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HP Z200 takes over 30 mins to boot up

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#1 Capofut


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Posted 01 November 2012 - 11:48 AM

Can anyone help please?
I have currently got 4 HP Z200 desktop systems (windows XP Pro)in the field that are less than a year old and take over 30 mins to start from a shut down (one takes over 1hr) they work fine once started.
The hard drive is partitioned and takes the same amount of time to boot up on the D drive as it does on the C drive. The PC starts, gets to the Windows introduction page and then nothing for about 30 minutes to an hour before I can log onto Windows.
I have searched everywhere and found that there is a known problem on these systems as descibed and to put a fresh copy of the spum.sys file into the drivers folder of sys32 usually sorts it out. Not on these four. They are all at different sites and different customers and I have run out of ideas.
Has anyone out there got any idea what to try next please?

Edited by Capofut, 01 November 2012 - 05:10 PM.

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#2 toofarnorth


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Posted 05 November 2012 - 04:48 AM

if they are still under warranty i would try calling hp support. if you have the same problem with all computers it is probably a fault they know about and can advice on.



#3 hamluis



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Posted 05 November 2012 - 11:07 AM

If it's a "known problem" attributable to system manufacturer, I'd say that you need to contact the manufacturer of these systems, since they are covered by warranty.

If you mean that it's a known Windows problem...I'd like to see a posted link stating such.

I note that you posted in one of the hardware forums...which suggests to me that you should be contacting the manufacturer.


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