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Blank Screen at boot


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#1 humblerthanhumble

humblerthanhumble

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Posted 31 October 2012 - 03:45 PM

[/B]My acer desktop boots improperly to a blank screen. The pointer is on the screen but everything else is blank. Tried safe mode and ran

malwarebytes. It detected nothing. PC antivirus will not run in safe mode. Turned computer off and on several times--no difference. It is w7 operating

sys. Is this a virus? How do I clean it in safe

mode? Never had this problem before. :eek:Never had this before. Would system restore be useful here? Complete novice and totally baffeled. Thank you.

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#2 noknojon

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Posted 31 October 2012 - 04:14 PM

Hi -
If you can get to Safe Mode, try to select "Last Known Good Config" if listed on your computer -
This will often be like a System Restore to when the computer was last running OK -

Thank You -




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