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All windows update fails system restore fails, DRVSTORE in blue while reboot


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5 replies to this topic

#1 Tonydba2012

Tonydba2012

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Posted 31 October 2012 - 09:37 AM

Hello

I'm getting the following error/issues with my PC. Any immediate help would be greatly appreciated.
fyi ... I have attached the "minitools" output and mini "dmp". Thanks

1) All my windows - update fails (Config: xp Professional with Service Pack 3)

It says: A problem on your computer is preventing updates from being downloaded or installed

2) System restore fails,
It says : System Restore is not able to protect your computer. Please restart your computer

3) Takes directly to ===> Windows/System32/DRVSTORE in blue while system reboot

Attached Files


Edited by hamluis, 31 October 2012 - 10:27 AM.
Moved from XP to Am I Infected - Hamluis.


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#2 Broni

Broni

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Posted 31 October 2012 - 08:40 PM

Welcome aboard Posted Image

Download Security Check from HERE, and save it to your Desktop.

* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.

=============================================================================

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

====================================================================================

Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
Click Go and post the result.

=============================================================================

Download Malwarebytes' Anti-Malware (aka MBAM): https://www.bleepingcomputer.com/download/malwarebytes-anti-malware/ to your desktop.

* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform quick scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad.
* Post the log back here.

Be sure to restart the computer.

The log can also be found here:
C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\log-date.txt
Or at C:\Program Files\Malwarebytes' Anti-Malware\Logs\log-date.txt

=============================================================================

Download aswMBR to your desktop.
Double click the aswMBR.exe to run it.
If you see this question: Would you like to download latest Avast! virus definitions?" say "Yes".
Click the "Scan" button to start scan.
On completion of the scan click "Save log", save it to your desktop and post in your next reply.

NOTE. aswMBR will create MBR.dat file on your desktop. This is a copy of your MBR. Do NOT delete it.

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#3 Tonydba2012

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Posted 01 November 2012 - 12:31 PM

Hi

Up on your requests, I have grnerated the following log/results Reports
Please refer the following for the Results: Any help would greatly
appreciated. Thanks

1) Security Check Results:

Results of screen317's Security Check version 0.99.54
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Please wait while WMIC compiles updated MOF files.d
i
s
p
l
a
y
N
a
m
e
ECHO is off.
M
i
c
r
o
s
o
f
t
ECHO is off.
S
e
c
u
r
i
t
y
ECHO is off.
E
s
e
n
t
i
a
l
s
ECHO is off.
V
i
r
u
s
S
c
a
n
ECHO is off.
E
n
t
e
r
p
r
i
s
e
ECHO is off.
+
ECHO is off.
A
n
t
i
S
p
y
w
a
r
e
ECHO is off.
E
n
t
e
r
p
r
i
s
e
ECHO is off.
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
MVPS Hosts File
McAfee AntiSpyware Enterprise Module
Spybot - Search & Destroy
SUPERAntiSpyware
Windows Defender
Malwarebytes Anti-Malware version 1.65.0.1400
Java 7 Update 6
Java SE Development Kit 7 Update 6
Java 2 Runtime Environment, SE v1.4.2_07
Java version out of Date!
Adobe Flash Player 10 Flash Player out of Date!
Adobe Flash Player 11.4.402.287
Adobe Reader 9 Adobe Reader out of Date!
Mozilla Firefox (16.0.2)
Google Chrome 22.0.1229.96
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Malwarebytes Anti-Malware mbamservice.exe
McAfee VirusScan Enterprise engineserver.exe
McAfee VirusScan Enterprise vstskmgr.exe
McAfee VirusScan Enterprise ShStat.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 5%
````````````````````End of Log``````````````````````


=======================================================================


2) Farbar Service Scanner Results:

Farbar Service Scanner Version: 27-10-2012
Ran by tony (administrator) on 01-11-2012 at 12:29:23
Running from "C:\bleeping"
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============
Dnscache Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open Dnscache registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open Dnscache registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open Dnscache registry key. The service key does not exist.


Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo IP is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is OK.
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.

netman Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open netman registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open netman registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open netman registry key. The service key does not exist.


Firewall Disabled Policy:
==================


System Restore:
============
Srservice Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of Srservice. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of Srservice. The value does not exist.
The ServiceDll of Srservice: "C:\WINDOWS\system32\srsvc.dll".


System Restore Disabled Policy:
========================


Security Center:
============
wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
EventSystem Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open EventSystem registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open EventSystem registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open EventSystem registry key. The service key does not exist.


Windows Autoupdate Disabled Policy:
============================
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU]
"NoAutoUpdate"=DWORD:1


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\ipnathlp.dll => MD5 is legit
C:\WINDOWS\system32\netman.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\srsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\sr.sys => MD5 is legit
C:\WINDOWS\system32\wscsvc.dll => MD5 is legit
C:\WINDOWS\system32\wbem\WMIsvc.dll => MD5 is legit
C:\WINDOWS\system32\wuauserv.dll => MD5 is legit
C:\WINDOWS\system32\qmgr.dll => MD5 is legit
C:\WINDOWS\system32\es.dll => MD5 is legit
C:\WINDOWS\system32\cryptsvc.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe => MD5 is legit

Extra List:
=======
Gpc(6) IPSec(4) mfetdik(8) NEOFLTR_640_14619(8) NetBT(5) Tcpip(3)
0x080000000400000001000000020000000300000008000000070000000500000006000000
IpSec Tag value is correct.

**** End of log ****

=======================================================================


3) MiniToolBox Results

MiniToolBox by Farbar Version: 23-07-2012
Ran by tony (administrator) on 01-11-2012 at 12:33:11
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================

127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com
127.0.0.1 www.100sexlinks.com

There are 15265 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================



# ----------------------------------
# Interface IP Configuration
# ----------------------------------
pushd interface ip


# Interface IP Configuration for "Network Connect Adapter"

set address name="Network Connect Adapter" source=dhcp
set dns name="Network Connect Adapter" source=dhcp register=PRIMARY
set wins name="Network Connect Adapter" source=dhcp

# Interface IP Configuration for "Local Area Connection"

set address name="Local Area Connection" source=dhcp
set dns name="Local Area Connection" source=dhcp register=PRIMARY
set wins name="Local Area Connection" source=dhcp


popd
# End of interface IP configuration


Windows IP Configuration Host Name . . . . . . . . . . . . : SSC53810 Primary Dns Suffix . . . . . . . : corp.statestr.com Node Type . . . . . . . . . . . . : Hybrid IP Routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : corp.statestr.com statestr.comEthernet adapter Network Connect Adapter: Media State . . . . . . . . . . . : Media disconnected Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter Physical Address. . . . . . . . . : 00-FF-80-B9-7A-8AEthernet adapter Local Area Connection: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Intel® 82567LM-3 Gigabit Network Connection Physical Address. . . . . . . . . : 00-24-1D-0C-D9-8F Dhcp Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes IP Address. . . . . . . . . . . . : 192.168.0.102 Subnet Mask . . . . . . . . . . . : 255.255.255.0 Default Gateway . . . . . . . . . : 192.168.0.1 DHCP Server . . . . . . . . . . . : 192.168.0.1 DNS Servers . . . . . . . . . . . : 167.206.251.129 167.206.251.130 Lease Obtained. . . . . . . . . . : Thursday, November 01, 2012 11:58:28 AM Lease Expires . . . . . . . . . . : Friday, November 02, 2012 11:58:28 AMServer: vdns1.srv.whplny.cv.net
Address: 167.206.251.129

Name: google.com.corp.statestr.com
Address: 67.63.55.3

Pinging google.com [173.194.43.14] with 32 bytes of data:Reply from 173.194.43.14: bytes=32 time=10ms TTL=55Reply from 173.194.43.14: bytes=32 time=9ms TTL=55Ping statistics for 173.194.43.14: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 9ms, Maximum = 10ms, Average = 9msServer: vdns1.srv.whplny.cv.net
Address: 167.206.251.129

Name: yahoo.com.corp.statestr.com
Address: 67.63.55.3

Pinging yahoo.com [98.139.183.24] with 32 bytes of data:Reply from 98.139.183.24: bytes=32 time=671ms TTL=52Reply from 98.139.183.24: bytes=32 time=796ms TTL=52Ping statistics for 98.139.183.24: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 671ms, Maximum = 796ms, Average = 733msServer: vdns1.srv.whplny.cv.net
Address: 167.206.251.129

Name: bleepingcomputer.com
Address: 208.43.87.2

Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:Reply from 208.43.87.2: Destination host unreachable.Reply from 208.43.87.2: Destination host unreachable.Ping statistics for 208.43.87.2: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0msPinging 127.0.0.1 with 32 bytes of data:Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Reply from 127.0.0.1: bytes=32 time<1ms TTL=128Ping statistics for 127.0.0.1: Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10003 ...00 ff 80 b9 7a 8a ...... Juniper Network Connect Virtual Adapter
0x10004 ...00 24 1d 0c d9 8f ...... Intel® 82567LM-3 Gigabit Network Connection
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.0.1 192.168.0.102 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
192.168.0.0 255.255.255.0 192.168.0.102 192.168.0.102 20
192.168.0.102 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.0.255 255.255.255.255 192.168.0.102 192.168.0.102 20
224.0.0.0 240.0.0.0 192.168.0.102 192.168.0.102 20
255.255.255.255 255.255.255.255 192.168.0.102 192.168.0.102 1
255.255.255.255 255.255.255.255 192.168.0.102 10003 1
Default Gateway: 192.168.0.1
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 winsflt.dll [File Not found] ()
Catalog9 02 winsflt.dll [File Not found] ()
Catalog9 03 winsflt.dll [File Not found] ()
Catalog9 04 winsflt.dll [File Not found] ()
Catalog9 05 winsflt.dll [File Not found] ()
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 19 winsflt.dll [File Not found] ()

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/01/2012 00:05:33 PM) (Source: EventSystem) (User: )
Description: The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80070424 from line 44 of d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

Error: (11/01/2012 00:02:13 PM) (Source: UserInit) (User: )
Description: Could not execute the following script cmo_user_logoff.vbs. The system cannot find the file specified.
.

Error: (11/01/2012 00:02:08 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.

Error: (11/01/2012 00:02:08 PM) (Source: EventSystem) (User: )
Description: The COM+ Event System detected a bad return code during its internal processing. HRESULT was 80070424 from line 44 of d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.

Error: (11/01/2012 00:01:53 PM) (Source: OracleDBConsoleorcl) (User: )
Description: Agent process exited abnormally during initialization.

Error: (11/01/2012 00:00:10 PM) (Source: MSSQL$SQLEXPRESS) (User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek): Operating system error (null) occurred while creating or opening file 'c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\tempdb.mdf'. Diagnose and correct the operating system error, and retry the operation.

Error: (11/01/2012 00:00:06 PM) (Source: MSSQL$SQLEXPRESS) (User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek): Operating system error (null) occurred while creating or opening file 'c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\tempdb.mdf'. Diagnose and correct the operating system error, and retry the operation.

Error: (11/01/2012 11:59:55 AM) (Source: MSSQL$SQLEXPRESS) (User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek): Operating system error (null) occurred while creating or opening file 'c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\MSDBData.mdf'. Diagnose and correct the operating system error, and retry the operation.

Error: (11/01/2012 11:59:55 AM) (Source: MSSQL$SQLEXPRESS) (User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek): Operating system error (null) occurred while creating or opening file 'c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\model.mdf'. Diagnose and correct the operating system error, and retry the operation.

Error: (11/01/2012 11:59:34 AM) (Source: MSSQL$SQLEXPRESS) (User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek): Operating system error 6(The handle is invalid.) occurred while creating or opening file 'c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\master.mdf'. Diagnose and correct the operating system error, and retry the operation.


System errors:
=============
Error: (11/01/2012 00:04:36 PM) (Source: Service Control Manager) (User: )
Description: The Atria Location Broker service terminated unexpectedly. It has done this 1 time(s).

Error: (11/01/2012 00:04:36 PM) (Source: Service Control Manager) (User: )
Description: The McAfee Framework Service service hung on starting.

Error: (11/01/2012 00:02:32 PM) (Source: Service Control Manager) (User: )
Description: The Security Center service failed to start due to the following error:
%%1290

Error: (11/01/2012 00:02:32 PM) (Source: Service Control Manager) (User: )
Description: The Windows Time service terminated with the following error:
%%2

Error: (11/01/2012 00:02:31 PM) (Source: Service Control Manager) (User: )
Description: The TM Engine service failed to start due to the following error:
%%1053

Error: (11/01/2012 00:02:31 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the TM Engine service to connect.

Error: (11/01/2012 00:02:31 PM) (Source: Service Control Manager) (User: )
Description: The OracleDBConsoleorcl service terminated with service-specific error 2 (0x2).

Error: (11/01/2012 00:02:31 PM) (Source: Service Control Manager) (User: )
Description: The Windows Firewall/Internet Connection Sharing (ICS) service depends on the following nonexistent service: Netman

Error: (11/01/2012 00:02:31 PM) (Source: Service Control Manager) (User: )
Description: The OracleServiceTEST service failed to start due to the following error:
%%1053

Error: (11/01/2012 00:02:31 PM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for the OracleServiceTEST service to connect.


Microsoft Office Sessions:
=========================
Error: (11/01/2012 00:05:33 PM) (Source: EventSystem)(User: )
Description: d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp4480070424

Error: (11/01/2012 00:02:13 PM) (Source: UserInit)(User: )
Description: cmo_user_logoff.vbsThe system cannot find the file specified.

Error: (11/01/2012 00:02:08 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040206

Error: (11/01/2012 00:02:08 PM) (Source: EventSystem)(User: )
Description: d:\comxp_sp3\com\com1x\src\events\tier1\eventsystemobj.cpp4480070424

Error: (11/01/2012 00:01:53 PM) (Source: OracleDBConsoleorcl)(User: )
Description: 11/01/12 12:01:53 dbconsole exited with retCode 55.

Error: (11/01/2012 00:00:10 PM) (Source: MSSQL$SQLEXPRESS)(User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek)(null)c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\tempdb.mdf

Error: (11/01/2012 00:00:06 PM) (Source: MSSQL$SQLEXPRESS)(User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek)(null)c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\tempdb.mdf

Error: (11/01/2012 11:59:55 AM) (Source: MSSQL$SQLEXPRESS)(User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek)(null)c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\MSDBData.mdf

Error: (11/01/2012 11:59:55 AM) (Source: MSSQL$SQLEXPRESS)(User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek)(null)c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\model.mdf

Error: (11/01/2012 11:59:34 AM) (Source: MSSQL$SQLEXPRESS)(User: )
Description: FCB::RemoveAlternateStreamsByHandle(BackupSeek)6(The handle is invalid.)c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\DATA\master.mdf


=========================== Installed Programs ============================

(Version: https://statestreetintranet.statestr.com)
1E WakeUp Agent (Version: 5.6.0)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Flash Player 11 Plugin (Version: 11.4.402.287)
Adobe Reader 9.4.5 (Version: 9.4.5)
Adobe Reader Extended Language Support Font Pack (Version: 9.0.0)
AiO_Scan_CDA (Version: 70.0.231.000)
AiOSoftwareNPI (Version: 70.0.231.000)
APH placeholder
Beyond Compare Version 2.2.7
Bonjour (Version: 3.0.0.10)
BufferChm (Version: 70.0.170.000)
C3100 (Version: 70.0.231.000)
c3100_Help (Version: 70.0.231.000)
Chinese Simplified Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Chinese Traditional Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Citrix online plug-in (DV) (Version: 11.2.0.31560)
Citrix online plug-in (HDX) (Version: 11.2.0.31560)
Citrix online plug-in (PNA) (Version: 11.2.0.31560)
Citrix online plug-in (SSON) (Version: 11.2.0.31560)
Citrix online plug-in (USB) (Version: 11.2.0.31560)
Citrix online plug-in (Version: 11.2.0.31560)
Citrix online plug-in (Web) (Version: 11.2.0.31560)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Configuration Manager Client (Version: 4.00.6487.2000)
CP_CalendarTemplates1 (Version: 70.0.170.000)
cp_OnlineProjectsConfig (Version: 70.0.170.000)
CP_Package_Basic1 (Version: 70.0.170.000)
CP_Panorama1Config (Version: 70.0.170.000)
cp_PosterPrintConfig (Version: 70.0.170.000)
Crystal Reports for Visual Studio (Version: 12.51.0.240)
CueTour (Version: 70.0.170.000)
Destinations (Version: 70.0.170.000)
DeviceManagementQFolder (Version: 1.00.0000)
DocProc (Version: 7.0.0.0)
DocProcQFolder (Version: 1.00.0000)
DocumentViewer (Version: 70.0.170.000)
DocumentViewerQFolder (Version: 1.00.0000)
Dotfuscator Software Services - Community Edition (Version: 5.0.2300.0)
Easy Media Player 1.1.12 (Version: 1.1.12)
eSupportQFolder (Version: 1.00.0000)
Fax_CDA (Version: 70.0.231.000)
Formatter Plus V1.3
FullDPAppQFolder (Version: 1.00.0000)
Google Chrome (Version: 22.0.1229.96)
Google Talk Plugin (Version: 3.8.1.9672)
Google Update Helper (Version: 1.3.21.123)
HP Document Viewer 7.0 (Version: 7.0)
HP Imaging Device Functions 7.0 (Version: 7.0)
HP Photosmart Essential (Version: 1.9.1.3)
HP Photosmart Premier Software 6.5 (Version: 6.5)
HP Photosmart, Officejet and Deskjet 7.0.A
HP Solution Center 7.0 (Version: 7.0)
HPPhotoSmartExpress (Version: 70.0.170.000)
HPProductAssistant (Version: 70.0.170.000)
IBM OnDemand32
IBM Rational ClearCase (Version: 7.0.1.3)
IBM Rational ClearQuest (Version: 7.0.1.3)
Identity Management Suite DIRECT! (Version: 6.50 Update 2)
InstantShareDevices (Version: 70.0.170.000)
InstantShareDevicesMFC (Version: 70.0.170.000)
Intel® Graphics Media Accelerator Driver
Intel® Management Engine Interface
Intel® Network Connections Drivers (Version: 14.8)
Intel® Active Management Technology
InterActual Player
Internet Explorer (Enable DEP)
iTunes (Version: 10.7.0.21)
J2SE Runtime Environment 5.0 Update 12 (Version: 1.5.0.120)
Japanese Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Java 2 Runtime Environment, SE v1.4.2_07 (Version: 1.4.2_07)
Java 7 Update 6 (Version: 7.0.60)
Java Auto Updater (Version: 2.1.9.0)
Java SE Development Kit 7 Update 6 (Version: 1.7.0.60)
Juniper Networks Network Connect 7.1.0 (Version: 7.1.0.20169)
Juniper Networks Secure Application Manager (Version: 6.4.0.14619)
Juniper Networks, Inc. Setup Client (Version: 7.1.6.17115)
Juniper Terminal Services Client (Version: 7.1.0.20169)
Knowledge Xpert (Version: 10.0.0.0)
Knowledge Xpert (Version: 10.1.0.188)
Knowledge Xpert for Oracle Administration (Version: 10.1.0.188)
Knowledge Xpert for PLSQL (Version: 10.1.0.188)
Knowledge Xpert Oracle Common (Version: 10.1.0.188)
Korean Fonts Support For Adobe Reader 9 (Version: 9.0.0)
Logos 4 Prerequisites (Version: 4.21.10099)
Malwarebytes Anti-Malware version 1.65.0.1400 (Version: 1.65.0.1400)
McAfee Agent (Version: 4.5.0.1810)
McAfee AntiSpyware Enterprise Module (Version: 8.7.0.129)
McAfee DLP Agent (Version: 3.0.0.708)
McAfee VirusScan Enterprise (Version: 8.7.00004)
Microsoft .NET Framework (English) (Version: 1.0.3705)
Microsoft .NET Framework (English) v1.0.3705
Microsoft .NET Framework 1.0 Hotfix (KB928367)
Microsoft .NET Framework 1.0 Hotfix (KB947739)
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Hotfix (KB947742)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft .NET Framework 4 Multi-Targeting Pack (Version: 4.0.30319)
Microsoft Access 2010 (Version: 14.0.6029.1000)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft ASP.NET MVC 2 - Visual Studio 2010 Tools (Version: 2.0.50217.0)
Microsoft ASP.NET MVC 2 (Version: 2.0.50217.0)
Microsoft Automated Troubleshooting Services Shim
Microsoft Baseline Security Analyzer 2.2 (Version: 2.2.2170)
Microsoft Conferencing Add-in for Microsoft Office Outlook (Version: 8.0.6362.70)
Microsoft Download Manager (Version: 1.2.1)
Microsoft Fix it Center (Version: 1.0.0100)
Microsoft Help Viewer 1.0 (Version: 1.0.30319)
Microsoft Office 2000 Web Components (Version: 11.0.6058.0)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access 2010 (Version: 14.0.6029.1000)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Communicator 2007 R2 (Version: 3.5.6907.206)
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Live Meeting 2007 (Version: 8.0.6362.114)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Office Project Professional 2003 (Version: 11.0.8173.0)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Visio Viewer 2007 (Version: 12.0.6612.1000)
Microsoft Office XP Web Components (Version: 10.0.6765.0)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Silverlight 3 SDK (Version: 3.0.40818.0)
Microsoft Software Update for Web Folders (English) 14 (Version: 14.0.6029.1000)
Microsoft SQL Server 2008
Microsoft SQL Server 2008 Browser (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Common Files (Version: 10.0.1600.22)
Microsoft SQL Server 2008 Common Files (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Database Engine Services (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Database Engine Shared (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Native Client (Version: 10.1.2531.0)
Microsoft SQL Server 2008 R2 Data-Tier Application Framework (Version: 10.50.1447.4)
Microsoft SQL Server 2008 R2 Data-Tier Application Project (Version: 10.50.1447.4)
Microsoft SQL Server 2008 R2 Management Objects (Version: 10.50.1447.4)
Microsoft SQL Server 2008 R2 Report Builder 3.0 (Version: 10.50.1600.1)
Microsoft SQL Server 2008 R2 Transact-SQL Language Service (Version: 10.50.1447.4)
Microsoft SQL Server 2008 RsFx Driver (Version: 10.1.2531.0)
Microsoft SQL Server 2008 Setup Support Files (Version: 10.1.2731.0)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft SQL Server Database Publishing Wizard 1.4 (Version: 10.1.2512.8)
Microsoft SQL Server System CLR Types (Version: 10.50.1447.4)
Microsoft SQL Server VSS Writer (Version: 10.1.2531.0)
Microsoft Sync Framework Runtime v1.0 SP1 (x86) (Version: 1.0.3010.0)
Microsoft Sync Framework SDK v1.0 SP1 (Version: 1.0.3010.0)
Microsoft Sync Framework Services v1.0 SP1 (x86) (Version: 1.0.3010.0)
Microsoft Sync Services for ADO.NET v2.0 SP1 (x86) (Version: 2.0.3010.0)
Microsoft Team Foundation Server 2010 Object Model - ENU (Version: 10.0.30319)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual F# 2.0 Runtime (Version: 10.0.30319)
Microsoft Visual J# 2.0 Redistributable Package
Microsoft Visual J# 2.0 Redistributable Package (Version: 2.0.50727)
Microsoft Visual Studio 2010 ADO.NET Entity Framework Tools (Version: 10.0.30319)
Microsoft Visual Studio 2010 Office Developer Tools (x86) (Version: 10.0.30319)
Microsoft Visual Studio 2010 Performance Collection Tools - ENU (Version: 10.0.30319)
Microsoft Visual Studio 2010 SharePoint Developer Tools (Version: 10.0.30319)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.30319)
Microsoft Visual Studio 2010 Ultimate - ENU (Version: 10.0.30319)
Microsoft Visual Studio Macro Tools (Version: 9.0.30729)
Mozilla Firefox 16.0.2 (x86 en-US) (Version: 16.0.2)
Mozilla Maintenance Service (Version: 16.0.2)
MS Access 97 SP2
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6.0 Parser (KB925673) (Version: 6.00.3888.0)
NewCopy_CDA (Version: 70.0.231.000)
NightWatchman50 (Version: 5.6.0)
OCR Software by I.R.I.S 7.0 (Version: 7.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Oracle Data Provider for .NET Help (Version: 10.2.000)
PanoStandAlone (Version: 70.0.170.000)
PhotoGallery (Version: 70.0.170.000)
PowerISO (Version: 4.9)
ProductContextNPI (Version: 70.0.231.000)
Quest Installer
Quest Software TOAD Xpert Edition 7.4
Quest Software Toad Data Modeler (Version: 3.5.10.4)
Quest Software Toad for Data Analysts 2.6 (Version: 2.6.1.568)
Quest SQL Optimizer for Oracle (Version: 7.5.3.1281)
Quest SQL Optimizer for Oracle Common (Version: 2.5.0.100)
RandMap (Version: 70.0.170.000)
RDC
Readme (Version: 70.0.231.000)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.4)
RealUpgrade 1.1 (Version: 1.1.0)
SAP Crystal Reports runtime engine for .NET Framework 4 (32-bit) (Version: 13.0.4.705)
Scan (Version: 7.0.0.0)
ScannerCopy (Version: 7.0.0.0)
Service Pack 1 for SQL Server 2008 (KB968369) (Version: 10.1.2531.0)
SkinsHP1 (Version: 70.0.170.000)
SlideShow (Version: 70.0.170.000)
SnagIt 5 (Version: 5.1)
SolutionCenter (Version: 70.0.170.000)
Sonic_PrimoSDK (Version: 70.0.170.000)
SoundMAX (Version: 5.10.01.6380)
Specops Password Client (x86) (Version: 3.2.9251.25872)
Spybot - Search & Destroy (Version: 1.6.2)
Sql Server Customer Experience Improvement Program (Version: 10.1.2531.0)
SQLab 4.6 (Version: SQLab 4.6)
SSH Secure Shell
State Street - GhostRegClean 1 (Version: 1)
State Street - HelpDesk Central 3.2.1 (Version: 3.2.1)
State Street - Office2003SP2 Local
State Street - PCentral 1.0.23
State Street - QuickPlace Plugin 6.5.1.4
State Street - Rational ClearCase & ClearQuest 7.0.1.3
State Street - RationalSoftware SR5Removal
State Street - VB Runtimes
StateStreet - 1ENightWatchman 5.6
StateStreet - 1EWakeupHotfixQ11057 1.0
StateStreet - Adobe Flash Player 10.3.183.10
StateStreet - Adobe Reader 9.4.5
StateStreet - Cisco MeetingPlace for Outlook 4
StateStreet - CitrixClient 11.2.0.31560
StateStreet - Corel WinZip 11.2
StateStreet - DotNetFramework 1.1 SP1
StateStreet - DotNetFramework_1.0_SP3 1.0.3705
StateStreet - DotNetFramework_2.0_SP2 2.0.50727
StateStreet - DotNetFramework_3.0_SP1
StateStreet - DotNetFramework_3.5_SP1 3.5
StateStreet - EnterpriseVault 7.5.2.1862
StateStreet - FileFormatConverter 12.0.6021.5000
StateStreet - GP Preference Client
StateStreet - LiveMeeting 2007
StateStreet - McAfee 8.7.0i
StateStreet - Microsoft DAO 3.51 Object Library 3.51.1608.0
StateStreet - Microsoft Silverlight 3.0.40723.0
StateStreet - Microsoft XML 4.0
StateStreet - MicrosoftProject2003 11.0.2003.0816.15
StateStreet - MSOfficeCommunicator2K7 3.5.6907.206
StateStreet - NewHomePageSettings 1.0
StateStreet - OrgPublisherPluginX 9.1.2616
StateStreet - RemoveRAnywhere 1.0
StateStreet - SametimeRemoval 1.0
StateStreet - SpecopsPasswordClient 3.2.9251.25872
StateStreet - SSCScreensaver 3.0
StateStreet - VCredist 2005SP1
StateStreet - Visio Viewer 2007
StateStreet - Visual J# Redistributables 2.0
StateStreet - VoltageEncryption 4.1.3.62095
StateStreet - ZipMail Outlook 10.3.1.0
Status (Version: 70.0.170.000)
SUPERAntiSpyware (Version: 5.6.1008)
Symantec Enterprise Vault HTTP-only Outlook Add-In (Version: 7.5.10054)
Tamil Bible Font
TextPad 5 (Version: 5.2.0)
The Six Second ECG Book (Version: 3.1)
Toad for Oracle 10.5 (Version: 10.5.1.3)
Toolbox (Version: 70.0.170.000)
Total Defense Internet Security Suite (Version: 8.0.0.215)
TrayApp (Version: 70.0.170.000)
Unload (Version: 7.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB943729)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
Update for Windows XP (KB978207) (Version: 1)
Visual Studio 2010 Tools for SQL Server Compact 3.5 SP2 ENU (Version: 4.0.8080.0)
Voltage Encryption 4.1.3 (Version: 4.1.3.62095)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 70.0.170.000)
WIMGAPI (Version: 1.0.0.0)
Winbond TPM Device Driver (Version: 6.80.0003)
Windows Defender (Version: 1.1.1593.21)
Windows Driver Package - SCM Microsystems Inc. (SCR24x PCMCIA Smart Card Reader) SmartCardReader (06/20/2005 1.21.00.01) (Version: 06/20/2005 1.21.00.01)
Windows Driver Package - SCM Microsystems Inc. (SCR3xx USB Smart Card Reader) SmartCardReader (02/10/2006 4.31.00.01) (Version: 02/10/2006 4.31.00.01)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.9.0040.0)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows PowerShell™ 1.0 (Version: 1)
Windows Presentation Foundation (Version: 3.0.6920.0)
WinRAR 4.11 (32-bit) (Version: 4.11.0)
WinZip 11.2 (Version: 11.2.8094)
XML Paper Specification Shared Components Pack 1.0
Yontoo Layers Runtime (Drop Down Deals) 1.10.01 (Version: 1.10.01)

========================= Devices: ================================

Name: Microsoft SMS Mirror Driver
Description: Microsoft SMS Mirror Driver
Class Guid: {4D36E968-E325-11CE-BFC1-08002BE10318}
Manufacturer: Microsoft
Service: idisw2km
Problem: : Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Resolution: Reasons for this error include a driver that is not present; a binary file that is corrupt; a file I/O problem, or a driver that references an entry point in another binary file that could not be loaded.
Uninstall the driver, and then click "Scan for hardware changes" to reinstall or upgrade the driver.


========================= Memory info: ===================================

Percentage of memory in use: 29%
Total physical RAM: 3327.01 MB
Available physical RAM: 2332 MB
Total Pagefile: 6234.16 MB
Available Pagefile: 5316.05 MB
Total Virtual: 2047.88 MB
Available Virtual: 1963.37 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:149.03 GB) (Free:56.18 GB) NTFS
2 Drive d: (WXP_Oct2001) (CDROM) (Total:0.48 GB) (Free:0 GB) CDFS
4 Drive v: (CCase) (Network) (Total:78.13 GB) (Free:48.83 GB) MVFS

========================= Users: ========================================

User accounts for \\SSC53810

ASPNET BESGuest BOSSACCT
HelpAssistant sscuser SUPPORT_388945a0
tony

========================= Restore Points ==================================

14-07-2012 19:39:06 Installed Windows XP KB942288-v3.
22-07-2012 13:17:20 System Checkpoint
02-06-2012 01:32:54 System Checkpoint
02-07-2012 17:47:01 System Checkpoint
03-07-2012 18:26:33 Installed SAP Crystal Reports runtime engine for .NET Framework 4 (32-bit)
03-07-2012 19:53:34 Installed Windows XP KB958655-v2.
04-07-2012 03:16:30 Installed Microsoft Access 2010 Trial
11-07-2012 03:51:25 System Checkpoint
29-08-2012 00:10:00 System Checkpoint
05-09-2012 07:16:33 System Checkpoint
16-09-2012 13:21:08 System Checkpoint
23-09-2012 13:04:37 Removed Age of Empires III - The Asian Dynasties
23-09-2012 13:25:25 Removed Age of Empires III - The WarChiefs
23-09-2012 13:29:15 Removed Age of Empires III

**** End of log ****
=======================================================================

4) Malwarebytes Results

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.01.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
tony :: SSC53810 [administrator]

11/1/2012 12:39:00 PM
mbam-log-2012-11-01 (12-51-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 456406
Time elapsed: 11 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Data: 1 -> No action taken.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Documents and Settings\tony\Local Settings\Temp\0.8031538118956507 (Trojan.Agent.MRGGen) -> No action taken.

(end)

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.01.04

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
tony :: SSC53810 [administrator]

11/1/2012 12:39:00 PM
mbam-log-2012-11-01 (12-39-00).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 456406
Time elapsed: 11 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|ForceClassicControlPanel (Hijack.ControlPanelStyle) -> Data: 1 -> Quarantined and deleted successfully.

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Documents and Settings\tony\Local Settings\Temp\0.8031538118956507 (Trojan.Agent.MRGGen) -> Quarantined and deleted successfully.

(end)

============================================================================

5) MBR Results

aswMBR version 0.9.9.1665 Copyright© 2011 AVAST Software
Run date: 2012-11-01 13:13:04
-----------------------------
13:13:04.515 OS Version: Windows 5.1.2600 Service Pack 3
13:13:04.515 Number of processors: 2 586 0x170A
13:13:04.515 ComputerName: SSC53810 UserName: tony
13:13:07.531 Initialize success
13:15:01.437 AVAST engine defs: 12110100
13:15:04.812 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
13:15:04.812 Disk 0 Vendor: ST316081 4.CC Size: 152627MB BusType: 3
13:15:04.843 Disk 0 MBR read successfully
13:15:04.843 Disk 0 MBR scan
13:15:04.875 Disk 0 unknown MBR code
13:15:04.890 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS 152601 MB offset 32130
13:15:04.906 Disk 0 scanning sectors +312560640
13:15:04.968 Disk 0 scanning C:\WINDOWS\system32\drivers
13:15:04.968 Service scanning
13:15:23.406 Service MpKsl48200c44 c:\Documents and Settings\All Users\Application Data\Microsoft\Microsoft Antimalware\Definition Updates\{A941AB13-7A29-4B02-964D-7BD47DBA5D26}\MpKsl48200c44.sys **LOCKED** 32
13:15:46.968 Service SafeBoot C:\WINDOWS\System32\Drivers\SafeBoot.sys **LOCKED** 32
13:16:00.078 Modules scanning
13:16:00.125 Disk 0 trace - called modules:
13:16:00.140 ntkrnlpa.exe CLASSPNP.SYS disk.sys iaStor.sys hal.dll
13:16:00.140 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8ab62030]
13:16:00.140 3 CLASSPNP.SYS[ba188fd7] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0x8b574028]
13:16:01.609 AVAST engine scan C:\WINDOWS
13:16:01.687 AVAST engine scan C:\WINDOWS\system32
13:16:01.781 AVAST engine scan C:\WINDOWS\system32\drivers
13:16:01.828 AVAST engine scan C:\Documents and Settings\tony
13:16:01.875 AVAST engine scan C:\Documents and Settings\All Users
13:16:01.875 Scan finished successfully
13:17:48.187 Disk 0 MBR has been saved successfully to "C:\bleeping\MBR.dat"
13:17:48.187 The log file has been saved successfully to "C:\bleeping\aswMBR.txt"

#4 Broni

Broni

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Posted 01 November 2012 - 01:09 PM

Your issue will require elevated help.

Please follow the instructions in ==>This Guide<== starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

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#5 Tonydba2012

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Posted 01 November 2012 - 02:12 PM

Thanks for your response. Could you please let me know - What exactly went Wrong with my PC?
I couldn't take any backup copy as it says the drive is write protected you can' copy. Any
help would be greatly appreciated. Thanks

#6 Broni

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Posted 01 November 2012 - 02:33 PM

I suspect rootkit so it should be handled in appropriate forum.

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