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Web pages partially loading


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#1 10DollarBill

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Posted 30 October 2012 - 01:44 PM

I originally posted this under "Web Browsing/Email and Other Internet Applications". Noknojon suggested I post it here after he tried to help but was unable to solve the problem. Here is my original post.

Hello all,
The problem I am having occurs with all three of the browsers I have tried (Chrome,Firefox,IE). I am using windows xp media center edition version 2002 SP3.
When I first open a browser the home page loads fine. If I click on a link to open a new tab, part of the page will not load and it is usually a picture (i will get the frame with a red X in the corner)but the text will all be there. If I reload the page it will sometimes load correctly. The longer I have the browser open, the worse the problem gets till a page wont load at all and refreshing won't help. It also seems to be worse if I open a second tab before the first has finished loading. The error messages I receive are: Chrome "Ooops! Google Chrome could not connect" or "This webpage not available." Firefox "The connection has timed out." IE "Internet Explorer cannot display webpage." The error messages come up right away, it's not like the page tries to load for awhile then times out. I have ran several antivirus programs (AVG, Malwarebytes, SuprerantiSpyware) in normal mode, safe mode, and safe mode with networking, and they come back clean. This is a hand me down computer from my brother so I don't know alot about it's previous behavior, although he tells me he hadn't noticed anything wrong.

The computer having the problem is a desktop connected to a wireless router with an ethernet cable. I brought in my laptop and connected wirelessly and the laptop works fine. Don't know if the info helps but what the hey.

Thank you for your time.

This post has been edited by 10DollarBill: 23 October 2012 - 12:26 PM

I don't know if I should repost all the correspondence between noknojon and myself or not, but it is in the web browsing forum under "web pages partially loading". This is the gist of it.
noknojon
Hello and Welcome -
Download Security Check by Screen317 from HERE or HERE, and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box. It will take a few minutes to run, so please let it finish.
* A Notepad document should open automatically called checkup.txt; Please Copy / Paste the contents of that document here.
Note: If a security program requests permission to access the Internet, allow it to do so.

those results:
Thanks noknojon, here are the results
Results of screen317's Security Check version 0.99.53
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Disabled!
AVG Internet Security 2012
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware
Malwarebytes Anti-Malware version 1.62.0.1300
AVG PC Tuneup 2011
CCleaner
Temp File Cleaner
Java™ 6 Update 22
Java™ 6 Update 33
Java 7 Update 9
Java™ SE Runtime Environment 6
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Adobe Flash Player 11.4.402.287
Adobe Reader X (10.1.4)
Mozilla Firefox 14.0.1 Firefox out of Date!
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
````````Process Check: objlist.exe by Laurent````````
AVG avgwdsvc.exe
AVG avgtray.exe
AVG avgrsx.exe
AVG avgnsx.exe
AVG avgemc.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 5%
````````````````````End of Log``````````````````````

noknojon
First -
Completely Remove AVG Antivirus and AVG Internet Security
Please follow this tutorial above and remove all of AVG for now - Below is a list of other free choices to use>>
Be sure to only install one.

Microsoft Security Essentials (what I currently use)
Avira AntiVir
avast!

There is a current problem with AVG blocking access to several internet sites, and others have the same problem -
NEXT -
Go to Add / Remove in Control Panel and remove all these old Java versions
Java™ 6 Update 3
Java™ 6 Update 5
Java™ 6 Update 7
Java™ 6 Update 22
Java™ 6 Update 33
NEXT -
Download Adware Cleaner to remove any left over minor problems -
Click the Delete button allow it to run and post the log it creates.
AdWare Cleaner

My response:

It is still a problem, but here is the results from adware

# AdwCleaner v2.005 - Logfile created 10/29/2012 at 11:59:04
# Updated 14/10/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : User - USER-03791132A4
# Boot Mode : Normal
# Running from : C:\Documents and Settings\User\Local Settings\Temporary Internet Files\Content.IE5\K05IE8BX\adwcleaner[1].exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKCU\Software\Crossrider
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v14.0.1 (en-US)

Profile name : default
File : C:\Documents and Settings\User\Application Data\Mozilla\Firefox\Profiles\kcbjknb5.default\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Documents and Settings\User\Local Settings\Application Data\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [1232 octets] - [29/10/2012 11:59:04]

########## EOF - C:\AdwCleaner[S1].txt - [1292 octets] ##########

noknojon
Hi -
I'm a bit out of ideas with a system that seems to be otherwise OK -
It would not hurt to post in Am I Infected area of the forum just for a check ->> Link http://www.bleepingcomputer.com/forums/forum103.html
Someone in that area may find a hidden problem for you -

This is not for major infections, but it is to scan to see if all is OK -

Thank You -

Edited by 10DollarBill, 30 October 2012 - 01:46 PM.


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#2 ex0syphen

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Posted 30 October 2012 - 03:05 PM

Hi! I was reading about another person who had a similar problem. He fixed it by reinstalling his router firmware. Try rebooting your router, reinstalling the firmware, or running diagnostics on it. Hope I could help!

What if there were no hypothetical situations?

 

 


#3 Jimbob85

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Posted 30 October 2012 - 03:16 PM

Assuming that this IS an older desktop I would take the cover off and look for blown capacitors. I have seen that cause similar things to happen. See this Page for an idea of what to look for.

If you don't have that problem try this scan:

Download

ESET online scanner

Install it

Click on START, it should download the virus definitions
When scan completes, click on LIST of found threats

Export the list to desktop, copy the contents of the text file in your reply
You may not get a listing if nothing is found

#4 10DollarBill

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Posted 31 October 2012 - 11:48 AM

Jimbob85,
It does appear as though several of the capacitors have bulging tops. From what I gather, there is no solution to this other than replacement of the board. Is that correct?

#5 Jimbob85

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Posted 31 October 2012 - 02:09 PM

They can be fixed, technically, but it is typically more cost effective to replace the pc. That is what I tell people that come to our shop with that problem. Sorry for the bad news!

#6 10DollarBill

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Posted 01 November 2012 - 09:32 AM

Thanks Jimbob85, I guess 10 years out of a PC is pretty good.

#7 Jimbob85

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Posted 01 November 2012 - 12:22 PM

Best of luck. Ten years is on the high side for what I usually see so I would say you got your moneys worth. One piece of good news is that the capacitor problem has been taken care of. :thumbup2:




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