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Computer not able to boot up after a power surge.


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#1 o0Slickman0o

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Posted 30 October 2012 - 01:32 PM

While using my computer, the power in my room went out. Most likely because of hurricane Sandy. Shortly after, the power came back on, and I attempted to boot up my computer. The PC turns on (power), it shows me the motherboard screen (I am able to enter the BIOS), then asks me if I want to resume normal boot up or launch repairs. I click on boot up normally, it thinks a little, shows me the Windows logo, and then immediately restarts. Every time.
What I tried:
I tried repairs, but it says that it can not find a solution (like always lol). I then tried system restore, but to my surprise that failed too, giving me "rstrui.exe - application error". This led me to believe that my HDD failed. I also tried the clear CMOS thing, but that failed too.
I used a SATA to USB dongle to test the Hard Drive on another computer and it seems to be working fine, so my original diagnosis might be wrong.
I also tried reseating the RAM, but that did not help either.
Finally I entered the BOIS to see if something is messed up. Everything thing seems ok, clocks are set to auto (I do not overclock) and it recognizes everything. I also checked the hard drive configuration. The "Configure SATA as" is set to IDE (other options are RAID, and AHCI) not sure if thats correct.

Any ideas guys ?
New member so hello everyone, and thank you in advance.


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#2 dc3

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Posted 30 October 2012 - 02:54 PM

What operating system are you using?

Do you have a installation disk for it?

When the power cuts off like that with the computer on it's like doing a hard shutdown which can damage files that were running at the time. If you have the installation disk for this operating system you can perform a sfc /scannow (System File Check), this will replace missing or corrupted files. If you don't have a disk, can you borrow one from a friend? It will need to be the same version of your operating system, example... XP Home, XP Professional, etc.

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#3 o0Slickman0o

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Posted 31 October 2012 - 08:34 PM

I have the operating disk (windows 7). Could you please explain the scan more clearly? how do I preform it ?

#4 jhayz

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Posted 31 October 2012 - 11:19 PM

Boot your Win OS disc and choose Repair your computer and go to Command Prompt(last option). From there type sfc /scannow.
A guide for booting from the install disc would be found here : http://www.howtogeek.com/howto/32523/how-to-manually-repair-windows-7-boot-loader-problems/
You can start with the sfc and repair options.

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#5 dc3

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Posted 01 November 2012 - 06:56 AM

In order to boot from you Windows 7 disk you may need to change the boot order in the BIOS so that your CD-ROM is the first device in the boot order.

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#6 o0Slickman0o

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Posted 01 November 2012 - 01:00 PM

I did a fresh install of windows 7 and everything seems to be working fine.
Thanks for the help guys :)

#7 dc3

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Posted 01 November 2012 - 01:48 PM

Huzzah!

Glad to hear it.Posted Image

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