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w7 wil not update


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9 replies to this topic

#1 katesdad

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Posted 30 October 2012 - 12:38 PM

no updates on this computer..[i know that all updates were installed] updates won't install..tried a bunch of repair sugestions ,but no work ..maintenence : back-up, check for updates,& troubleshooting system maintenance 'status not available' ..tryed to run sfc/scannow but said 'couldnot start repair service'..somewhere i ran into error code '80080005'..w7 ultimate x64..this all started when a freind opened her mail on my puter..

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#2 noknojon

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Posted 30 October 2012 - 04:09 PM

Hi -
Here are a few quick basic steps that often solve update services -
Click Start > All Programs > Accessories > Right-click Command Prompt, and select Run as Administrator.

At the command prompt, type the following, commands and then press ENTER after each command. Note the spaces, very important.
Stopping services pertaining to Windows Update -


net stop wuauserv
net stop bits
net stop cryptsvc


Next - Restarting services pertaining to Windows Update.

net start wuauserv
net start bits
net start cryptsvc
exit


Now see if you can update anything -

#3 Zodiac Control

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Posted 31 October 2012 - 07:16 AM

Very smart route this person told you to take, if it were me, being without command prompt knowledge and in the same situation, I would just find the updates I need, download them manually from a google search, and then install them that way.

#4 katesdad

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Posted 01 November 2012 - 07:58 AM

Hi -
Here are a few quick basic steps that often solve update services -
Click Start > All Programs > Accessories > Right-click Command Prompt, and select Run as Administrator.

At the command prompt, type the following, commands and then press ENTER after each command. Note the spaces, very important.
Stopping services pertaining to Windows Update -


net stop wuauserv
net stop bits
net stop cryptsvc


Next - Restarting services pertaining to Windows Update.

net start wuauserv
net start bits
net start cryptsvc
exit


Now see if you can update anything -

this is what i get...'error occurred while checking for new updates' error code 80080005..also,most recent update check-never , updates were installed-never

#5 katesdad

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Posted 01 November 2012 - 08:03 AM

a one time,this puter was up to date..i caught a 'friend' opening email on my puter and i think maybe virus got loose..i ran malwarebytes free edition and this didn't help.

#6 coxchris

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Posted 01 November 2012 - 09:41 PM

Hi,

See if you can run the troubleshooter located in ( Start/Control Panels/Troubleshooting/System and Security)

Click Windows Update

See if that will run and fix the issue

If not

Go to http://support.microsoft.com/kb/971058 (How do I reset Windows Update) download the fix-it utility and run the fix it.

See if that helps.

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#7 katesdad

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Posted 03 November 2012 - 09:26 AM

Hi,

See if you can run the troubleshooter located in ( Start/Control Panels/Troubleshooting/System and Security)

Click Windows Update

See if that will run and fix the issue

If not

Go to http://support.microsoft.com/kb/971058 (How do I reset Windows Update) download the fix-it utility and run the fix it.

See if that helps.

done that and more

#8 roberth5

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Posted 28 November 2012 - 08:54 AM

KatesDad:

What was the final resolution to the update issue?

I see it is touted all over the internet to use the MS troubleshooter, use FixIt, restart the services, etc. However I see that none of this rubbish works for anyone. I now have 4 computers stuck at 21 uninstalled updates.

I am wondering if a re-install is required...

I can not believe that Micropsoft is ignorant to the problem.

#9 Darkbat

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Posted 28 November 2012 - 05:30 PM

Roberth5,

Microsoft has quite a few different solutions to fix the issue one of them is the system readiness tool http://windows.microsoft.com/is-IS/windows7/What-is-the-System-Update-Readiness-Tool. Which is looks as though you have not tried from your post. Also you may try option 3 on this post http://www.sevenforums.com/tutorials/91738-windows-update-reset.html Which is a batch file to do what was mentioned above and more to reset the Update services and re-Register the DLL's.

#10 bluetech

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Posted 28 November 2012 - 08:12 PM

first check your services and see if you have background intelegant transfer service is actually there...(open your run command and type services.msc) if it isnt there (listed abc)!!!! do you have another windows 7 machine available? ..... if you do you can open run command and type regedit and navigate .... select hkey_ local machine...... system..... services and in the list find BITS.. right click export it and place on a flash drive and open it on the computer that is missing it allow the changes and restart the machine.... if that doesnt work you may have a greater issue.... ROOTKIT

BITS controls updates and any live actions running in the background,,,,

Edited by bluetech, 28 November 2012 - 08:14 PM.





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