Posted 29 October 2012 - 04:13 PM
I have a Compaq Presario CQ56 with Windows 7. A couple months back my notebook refused to start up after the Welcome screen. It became stuck on a black screen with the cursor. Safe mode with and without networking also refused to load. We eventually fixed the problem by doing a system restore to the manufacturers settings, but start up has been slower than usual ever since.
A few days ago it began to do it again. This time, however, I was able to access safe mode. After restarting several times, I only managed to get my notebook to start up fully after taking out the battery and letting it load up just plugged into the wall. I put the battery back in but I haven't restarted it since in case the problem repeats and the battery removal method doesn't work.
I don't know what the problem is. Any suggestions?