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Infected by snap.do Search Page


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4 replies to this topic

#1 sdhingra1994

sdhingra1994

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Posted 28 October 2012 - 06:48 PM

Hi there,

Every time I open up a new browser, a snap.do search page opens automatically too. My antivirus cannot stop it. I have tried resetting home page/search bar settings and removing browsing history but the problem still remains. The requested .dds file is shown below and I have attached .attach.text (I hope that's right?).

Thanks!


DDS (Ver_2012-10-19.01) - NTFS_x86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.9.2
Run by Sachin at 10:44:02 on 2012-10-29
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.61.1033.18.2046.714 [GMT 11:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Users\Sachin\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Users\Sachin\AppData\Roaming\Spotify\spotify.exe
C:\Program Files\Netgear\WNA3100.exe
C:\Users\Sachin\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\DllHost.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Sachin\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: <No Name>: {ae07101b-46d4-4a98-af68-0333ea26e113} - LocalServer32 - <no file>
uRun: [chromium] c:\users\sachin\appdata\local\google\chrome\application\chrome.exe --no-startup-window
uRun: [Spotify Web Helper] "c:\users\sachin\appdata\roaming\spotify\data\SpotifyWebHelper.exe"
uRun: [Facebook Update] "c:\users\sachin\appdata\local\facebook\update\FacebookUpdate.exe" /c /nocrashserver
uRun: [Spotify] "c:\users\sachin\appdata\roaming\spotify\spotify.exe" /uri spotify:autostart
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [BCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 10.0\acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 10.0\acrobat\Acrotray.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\sachin\appdata\roaming\micros~1\windows\startm~1\programs\startup\dropbox.lnk - c:\users\sachin\appdata\roaming\dropbox\bin\Dropbox.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\WNA3100.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: PromptOnSecureDesktop = dword:0
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
TCP: NameServer = 211.29.152.116 198.142.0.51 211.29.132.12
TCP: Interfaces\{5F6312F8-BA19-4FDF-B3F6-5397548D33CC} : DHCPNameServer = 211.29.152.116 198.142.0.51 211.29.132.12
TCP: Interfaces\{A702CA5D-2BBF-4F34-95E4-DF1C4F65E6C3} : DHCPNameServer = 211.29.152.116 198.142.0.51 211.29.132.12
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg pku2u livessp
.
============= SERVICES / DRIVERS ===============
.
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552]
R0 SCMNdisP;General NDIS Protocol Driver;c:\windows\system32\drivers\SCMNdisP.sys [2012-4-1 21728]
R1 MpKsla3c33960;MpKsla3c33960;c:\programdata\microsoft\microsoft antimalware\definition updates\{25c2f933-5a5b-4fac-8391-916f41827058}\MpKsla3c33960.sys [2012-10-29 29904]
R1 MpKslc554b004;MpKslc554b004;c:\programdata\microsoft\microsoft antimalware\definition updates\{25c2f933-5a5b-4fac-8391-916f41827058}\MpKslc554b004.sys [2012-10-29 29904]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-14 48128]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-7-28 63960]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 99272]
R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2012-7-5 3048136]
R2 UMVPFSrv;UMVPFSrv;c:\program files\common files\logishrd\lvmvfm\UMVPFSrv.exe [2012-1-18 450848]
R3 BCMH43XX;Broadcom 802.11 USB Network Adapter Driver;c:\windows\system32\drivers\bcmwlhigh6.sys [2012-4-1 699896]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2012-9-12 287824]
R3 VST_DPV;VST_DPV;c:\windows\system32\drivers\VSTDPV3.SYS [2009-7-14 980992]
R3 VSTHWBS2;VSTHWBS2;c:\windows\system32\drivers\VSTBS23.SYS [2009-7-14 266752]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-14 14336]
S1 MpKslddfb1372;MpKslddfb1372;c:\programdata\microsoft\microsoft antimalware\definition updates\{25c2f933-5a5b-4fac-8391-916f41827058}\MpKslddfb1372.sys [2012-10-29 29904]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-6-7 160944]
S2 StudioPro;StudioPro webcam;c:\windows\system32\drivers\StudioPro.sys [2012-4-20 124416]
S2 WSWNA3100;WSWNA3100;c:\program files\netgear\WifiSvc.exe [2012-4-1 285152]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-14 229888]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2011-4-12 62464]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2010-11-21 15872]
S3 Synth3dVsc;Synth3dVsc;c:\windows\system32\drivers\Synth3dVsc.sys [2011-4-12 77184]
S3 terminpt;Microsoft Remote Desktop Input Driver;c:\windows\system32\drivers\terminpt.sys [2011-4-12 25600]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-21 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-21 27264]
S3 tsusbhub;tsusbhub;c:\windows\system32\drivers\tsusbhub.sys [2011-4-12 112640]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2012-4-2 1343400]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-14 17920]
.
=============== Created Last 30 ================
.
2012-10-28 23:33:03 388096 ----a-r- c:\users\sachin\appdata\roaming\microsoft\installer\{45a66726-69bc-466b-a7a4-12fcba4883d7}\HiJackThis.exe
2012-10-28 23:33:02 -------- d-----w- c:\program files\Trend Micro
2012-10-28 23:30:41 56200 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{25c2f933-5a5b-4fac-8391-916f41827058}\offreg.dll
2012-10-28 23:30:41 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{25c2f933-5a5b-4fac-8391-916f41827058}\MpKslc554b004.sys
2012-10-28 23:22:23 -------- d-----w- C:\$RECYCLE.BIN
2012-10-28 23:20:46 -------- d-----w- c:\users\sachin\appdata\local\temp
2012-10-28 23:13:06 98816 ----a-w- c:\windows\sed.exe
2012-10-28 23:13:06 256000 ----a-w- c:\windows\PEV.exe
2012-10-28 23:13:06 208896 ----a-w- c:\windows\MBR.exe
2012-10-28 23:12:12 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{25c2f933-5a5b-4fac-8391-916f41827058}\MpKsla3c33960.sys
2012-10-28 22:52:00 -------- d-----w- c:\windows\system32\appmgmt
2012-10-28 22:25:58 6918632 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{25c2f933-5a5b-4fac-8391-916f41827058}\mpengine.dll
2012-10-28 22:24:35 -------- d-----w- c:\users\sachin\appdata\roaming\Spotydl
2012-10-28 22:24:15 -------- d-----w- c:\users\sachin\appdata\local\Programs
2012-10-28 11:10:54 -------- d-----w- c:\programdata\Native Instruments
2012-10-28 11:10:54 -------- d-----w- c:\program files\common files\Native Instruments
2012-10-26 23:48:56 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-10-26 23:36:04 6918632 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-10-25 22:54:09 -------- d-----w- c:\windows\system32\Adobe
2012-10-24 08:29:30 -------- d-----w- c:\users\sachin\appdata\local\{7B54F6A3-E25E-415D-B07E-1549BE6BA5D2}
2012-10-20 08:26:51 740784 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\{2a35d3eb-72e6-48ef-9f4d-47dd49a2b4a8}\gapaengine.dll
2012-10-12 09:35:28 -------- d-----w- c:\users\sachin\appdata\local\{F9B0E599-3653-488E-B89D-6E18CE5E1C11}
2012-10-03 10:45:21 -------- d-----w- c:\users\sachin\appdata\local\{DD5A6099-63F0-4EC6-9A38-6DA2A7BBBDB7}
.
==================== Find3M ====================
.
2012-09-14 18:28:53 2048 ----a-w- c:\windows\system32\tzres.dll
2012-09-05 07:12:41 821736 ----a-w- c:\windows\system32\npDeployJava1.dll
2012-09-05 07:12:41 746984 ----a-w- c:\windows\system32\deployJava1.dll
2012-08-31 17:18:09 1211760 ----a-w- c:\windows\system32\drivers\ntfs.sys
2012-08-30 17:12:02 3968880 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-08-30 17:12:02 3914096 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-08-30 12:03:50 99272 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2012-08-30 12:03:50 193552 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2012-08-24 16:57:48 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-08-24 06:59:17 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-08-24 06:51:27 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-08-24 06:51:02 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-08-24 06:47:26 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-08-24 06:47:12 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-08-24 06:43:58 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-08-22 17:16:54 1292144 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-08-22 17:16:46 712048 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-22 17:16:46 240496 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-22 17:16:36 187760 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-08-21 20:12:27 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
2012-08-20 17:40:31 169984 ----a-w- c:\windows\system32\winsrv.dll
2012-08-20 17:40:01 293376 ----a-w- c:\windows\system32\KernelBase.dll
2012-08-20 17:37:58 271360 ----a-w- c:\windows\system32\conhost.exe
2012-08-20 15:33:28 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-08-20 15:33:28 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-08-20 15:33:28 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-08-20 15:33:28 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2012-08-10 23:56:14 542208 ----a-w- c:\windows\system32\kerberos.dll
2012-08-02 16:57:20 490496 ----a-w- c:\windows\system32\d3d10level9.dll
.
============= FINISH: 10:44:42.83 ===============

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#2 thisisu

thisisu

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Posted 29 October 2012 - 03:06 AM

Hello sdhingra1994 :)

  • I will be helping with your computer problems.
  • From this point on, it is very important that you refrain from doing anything else to your computer other than what I have requested of you.
  • I do not mind if you browse the web, do basic tasks, or even test to see if the problem(s) you are experiencing are still occurring with the computer while we are working together, but do not run any tools/fixes unless I or another helper from this thread has asked you to do so.
  • Remember that you came here for help, so allow us to help you :)
  • If something does not run, make a detailed note of what problems you encountered along the way (exact error messages are preferred), but continue onto the next steps until you reach the end of my post.
  • Always do the steps they are listed in (left to right, top to bottom).
  • I prefer that you complete all the steps while you are in Normal Mode. However, I understand that sometimes this is not possible. If you are unsuccessful in getting a tool/fix to run from Normal Mode, but Safe Mode works, then use Safe Mode.
  • If you have a question about something, do not hesitate to ask.

Let's begin:

First, please attach ATTACH.txt :)

#3 sdhingra1994

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Posted 31 October 2012 - 10:16 PM

sorry for the late reply, i actually think the problem is fixed but i ran another scan anyway just in case, sorry for not attaching attach.txt before.

heres the latest one i rank two minutes ago.

Attached Files



#4 thisisu

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Posted 01 November 2012 - 09:49 AM

Your DDS.txt and ATTACH.txt logs look fine.

You mentioned that the problem has gone away? Do you still need assistance? Do you want to run more checks just in case?

#5 thisisu

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Posted 03 November 2012 - 06:42 PM

Due to the lack of feedback, this topic will be closed.

If you need the topic re-opened, private message me or any moderator to re-open the thread.




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