Posted 28 October 2012 - 05:44 AM
My wife's computer, Dell Dimension 5150, cannot access the internet. When I try to, it freezes. I have run Superantispyware, and Malwarebytes, but without updates. I have tried it in safe mode with command prompt to run chkDsk.. In normal mode the SAS froze after 35 secs. when I used Ctrl+Alt+Del I got a "This program cannot be closed because it is locked by the system." I am now at a loss. I think maybe I have a virus or root kit problem. Any help please?