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very slow internet


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#1 tatumcpa

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Posted 27 October 2012 - 08:48 AM

my computer locks fown frequently when i am on the internet. other than blowing out my computer with air, i think i have done all of the other things requested on here.
This computer also acts as the server for the office.
Is there stuff on here that i need to get rid of?
Logfile of Trend Micro HijackThis v2.0.4
Mod Edit: Malware log data removed, not allowed/used in this forum - Hamluis.

Edited by hamluis, 27 October 2012 - 04:26 PM.


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#2 hamluis

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Posted 27 October 2012 - 04:29 PM

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

You might also review Slow Computer-browser Check Here First; It May Not Be Malware - http://www.bleepingcomputer.com/forums/topic87058.html .

Louis

#3 tatumcpa

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Posted 28 October 2012 - 07:54 AM

MiniToolBox by Farbar Version: 23-07-2012
Ran by Michael (administrator) on 28-10-2012 at 08:45:03
Microsoft Windows XP Professional Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/12/2012 02:08:55 PM) (Source: .NET Runtime 2.0 Error Reporting) (User: )
Description: EventType clr20r3, P1 peachw.exe, P2 2012.0.2.1327, P3 4ef9fdae, P4 peachw, P5 2012.0.2.1327, P6 4ef9fdae, P7 30, P8 36, P9 clr20r30, P10 clr20r31.

Error: (01/12/2012 02:08:31 PM) (Source: Peachtree SmartPosting 2012) (User: )
Description: Service cannot be started. System.IO.FileLoadException: Could not load file or assembly 'Sage.Peachtree.SmartPostingInterop, Version=2012.0.1.1322, Culture=neutral, PublicKeyToken=d06c16dde04d83e4' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Sage.Peachtree.SmartPostingInterop, Version=2012.0.1.1322, Culture=neutral, PublicKeyToken=d06c16dde04d83e4'
at Sage.Peachtree.SmartPostingService.Dispatcher..ctor()
at Sage.Peachtree.SmartPostingService.Dispatcher.get_Instance()
at Sage.Peachtree.SmartPostingService.SmartPostingService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, r...

Error: (01/12/2012 02:05:41 PM) (Source: .NET Runtime 2.0 Error Reporting) (User: )
Description: EventType clr20r3, P1 peachw.exe, P2 2012.0.2.1327, P3 4ef9fdae, P4 peachw, P5 2012.0.2.1327, P6 4ef9fdae, P7 30, P8 36, P9 clr20r30, P10 clr20r31.

Error: (01/12/2012 01:59:44 PM) (Source: .NET Runtime 2.0 Error Reporting) (User: )
Description: EventType clr20r3, P1 peachw.exe, P2 2012.0.2.1327, P3 4ef9fdae, P4 peachw, P5 2012.0.2.1327, P6 4ef9fdae, P7 30, P8 36, P9 clr20r30, P10 clr20r31.

Error: (01/12/2012 04:25:06 AM) (Source: Peachtree SmartPosting 2012) (User: )
Description: Service cannot be started. System.IO.FileLoadException: Could not load file or assembly 'Sage.Peachtree.SmartPostingInterop, Version=2012.0.0.906, Culture=neutral, PublicKeyToken=d06c16dde04d83e4' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Sage.Peachtree.SmartPostingInterop, Version=2012.0.0.906, Culture=neutral, PublicKeyToken=d06c16dde04d83e4'
at Sage.Peachtree.SmartPostingService.Dispatcher..ctor()
at Sage.Peachtree.SmartPostingService.Dispatcher.get_Instance()
at Sage.Peachtree.SmartPostingService.SmartPostingService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, rem...

Error: (01/11/2012 03:36:54 PM) (Source: Peachtree SmartPosting 2012) (User: )
Description: Service cannot be started. System.IO.FileLoadException: Could not load file or assembly 'Sage.Peachtree.SmartPostingInterop, Version=2012.0.0.906, Culture=neutral, PublicKeyToken=d06c16dde04d83e4' or one of its dependencies. The located assembly's manifest definition does not match the assembly reference. (Exception from HRESULT: 0x80131040)
File name: 'Sage.Peachtree.SmartPostingInterop, Version=2012.0.0.906, Culture=neutral, PublicKeyToken=d06c16dde04d83e4'
at Sage.Peachtree.SmartPostingService.Dispatcher..ctor()
at Sage.Peachtree.SmartPostingService.Dispatcher.get_Instance()
at Sage.Peachtree.SmartPostingService.SmartPostingService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, rem...

Error: (01/10/2012 03:33:44 PM) (Source: Application Hang) (User: )
Description: Fault bucket 1180947459.

Error: (01/10/2012 03:33:37 PM) (Source: Application Hang) (User: )
Description: Hanging application iexplore.exe, version 8.0.6001.18702, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (01/08/2012 03:29:42 PM) (Source: Application Hang) (User: )
Description: Fault bucket -1787626038.

Error: (01/08/2012 03:28:49 PM) (Source: Application Hang) (User: )
Description: Hanging application YahooMessenger.exe, version 11.0.0.2009, hang module hungapp, version 0.0.0.0, hang address 0x00000000.


System errors:
=============
Error: (01/14/2012 00:44:19 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 74 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:44:16 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 73 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:44:12 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 72 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:44:08 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 71 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:44:05 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 70 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:44:02 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 69 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:43:59 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 68 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:43:56 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 67 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:43:54 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 66 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.

Error: (01/14/2012 00:43:51 PM) (Source: Service Control Manager) (User: )
Description: The Peachtree SmartPosting 2012 service terminated unexpectedly. It has done this 65 time(s). The following corrective action will be taken in 0 milliseconds: Restart the service.


Microsoft Office Sessions:
=========================
Error: (07/16/2012 08:51:14 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6661.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 3848 seconds with 180 seconds of active time. This session ended with a crash.

Error: (06/08/2012 02:02:43 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 21662 seconds with 360 seconds of active time. This session ended with a crash.

Error: (02/14/2012 07:08:37 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 1 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/05/2011 11:12:03 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6562.5003, Microsoft Office Version: 12.0.6425.1000. This session lasted 64 seconds with 0 seconds of active time. This session ended with a crash.

Error: (04/07/2009 10:28:07 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 82215 seconds with 1980 seconds of active time. This session ended with a crash.

Error: (12/17/2008 09:37:21 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 14 seconds with 0 seconds of active time. This session ended with a crash.

Error: (12/17/2008 09:37:00 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.4518.1014, Microsoft Office Version: 12.0.4518.1014. This session lasted 48 seconds with 0 seconds of active time. This session ended with a crash.


=========================== Installed Programs ============================

2001 Lacerte Tax
2004 Lacerte Tax
2005 Lacerte Tax
7-zip v9.20 (Version: v9.20)
Ad-Aware 2007 (Version: 7.0.2.5)
Adobe AIR (Version: 2.5.1.17730)
Adobe Connect Add-in
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Flash Player 11 Plugin (Version: 11.3.300.257)
Adobe Reader X (10.1.3) (Version: 10.1.3)
Apple Software Update (Version: 2.0.2.92)
Conexant D850 56K V.9x DFVc Modem
Crystal Reports 2008 Runtime SP1 (Version: 12.1.0.882)
CutePDF Writer 2.8
Dell Resource CD (Version: 1.10.0000)
Digital Line Detect (Version: 1.21)
EasyACCT Professional Series
Foxit PDF Creator Toolbar (Version: 1.14.0.0)
Foxit PDF Creator Toolbar Updater (Version: 1.2.0.19709)
Foxit Reader (Version: 5.4.3.920)
Free PDF Tablet 0.1 (Version: 0.1)
Google Chrome (Version: 22.0.1229.94)
Google Toolbar for Internet Explorer (Version: 1.0.0)
Google Toolbar for Internet Explorer (Version: 7.4.3230.2052)
Google Update Helper (Version: 1.3.21.123)
Hewlett-Packard ACLM.NET v1.1.0.0 (Version: 1.00.0000)
HiJackThis (Version: 1.0.0)
HP FWUpdateEDO3 (Version: 1.0.0.0)
HP LaserJet Professional M1530 MFP Series
HP LJ M1530 MFP Series HP Scan (Version: 1.0.302.0)
HP Product Detection (Version: 11.14.0001)
HP Update (Version: 5.003.001.001)
hppFaxDrvM1530 (Version: 003.000.00001)
hppFaxUtilityM1530 (Version: 000.002.00001)
hppSendFaxM1530 (Version: 003.000.00001)
I.R.I.S. OCR (Version: 12.3.4.0)
IBackup Professional version 7.1.4 July 15, 2011 (Version: 7.1.4)
Intel® Graphics Media Accelerator Driver
Intel® PRO Network Connections 12.1.12.0 (Version: )
Java Auto Updater (Version: 2.0.2.4)
Lacerte DMS (Version: 4.3.1309)
Lexmark Software Uninstall
Malwarebytes Anti-Malware version 1.65.0.1400 (Version: 1.65.0.1400)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2007 Primary Interop Assemblies (Version: 12.0.4518.1014)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Enterprise 2007 (Version: 12.0.6425.1000)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (French) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6425.1000)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6425.1000)
Microsoft Software Update for Web Folders (English) 12 (Version: 12.0.6425.1000)
Microsoft SQL Server Desktop Engine (LACERTEDB) (Version: 8.00.761)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable - KB2467175 (Version: 8.0.51011)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual Studio 2005 Tools for Office Runtime
Microsoft Visual Studio 2005 Tools for Office Runtime (Version: 8.0.60940.0)
MSI Afterburner 2.1.0 Beta 1 (Version: 2.1.0 Beta 1)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
MSXML 6.0 Parser (KB933579) (Version: 6.10.1200.0)
NVIDIA Control Panel 260.99 (Version: 260.99)
NVIDIA Graphics Driver 260.99 (Version: 260.99)
NVIDIA Install Application (Version: 2.0.14.0)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Pdf995
PdfEdit995
Peachtree Signature Ready Forms (Version: 6.14.24)
Pervasive PSQL v10 SP2 Workgroup (32-bit) (Version: 10.20.034)
PowerDVD (Version: 7.0)
QuickBooks (Version: 22.0.4010.2206)
QuickBooks Pro 2012 (Version: 22.0.4010.2206)
Readiris Pro 12 (Version: 12.00.5965)
RealPlayer
Realtek High Definition Audio Driver (Version: 5.10.0.5408)
RealUpgrade 1.1 (Version: 1.1.0)
Rhapsody Player Engine (Version: 1.1.0)
Roxio Creator Audio (Version: 3.3.0)
Roxio Creator Copy (Version: 3.3.0)
Roxio Creator Data (Version: 3.3.0)
Roxio Creator DE (Version: 3.3.0)
Roxio Creator Tools (Version: 3.3.0)
Roxio Drag-to-Disc (Version: 9.0)
Roxio Express Labeler (Version: 2.1.0)
Roxio MyDVD DE (Version: 9.0.117)
Roxio Update Manager (Version: 3.0.0)
Sage 50 Accounting 2013 (Version: 20.00.00)
Sage Download Manager (Version: 1.0.0.9)
Sage Integration Services (Version: 2.2.2240)
Service Request (Version: 1.0.0.25)
Signature995
Sonic Activation Module (Version: 1.0)
Spybot - Search & Destroy (Version: 1.6.2)
SpywareBlaster v3.5.1 (Version: 3.5.1)
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2596598) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2687407) 32-Bit Edition
Update for Windows Internet Explorer 8 (KB2447568) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Vimicro USB2.0 UVC PC Camera (Version: 2010.03.02)
VirtualCloneDrive
Visual Studio Tools for the Office system 3.0 Runtime
Visual Studio Tools for the Office system 3.0 Runtime (Version: 9.0.30729)
Visual Studio Tools for the Office system 3.0 Runtime Service Pack 1 (KB949258) (Version: 1)
VLC media player 1.1.7 (Version: 1.1.7)
VNC Free Edition 4.1.2 (Version: 4.1.2)
WebEx
WebFldrs XP (Version: 9.50.6513)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 7 (Version: 20061027.150806)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3 (Version: 20080414.031525)
XML Paper Specification Shared Components Pack 1.0
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

========================= Memory info: ===================================

Percentage of memory in use: 67%
Total physical RAM: 1022.1 MB
Available physical RAM: 330.82 MB
Total Pagefile: 2447.06 MB
Available Pagefile: 1321.57 MB
Total Virtual: 2047.88 MB
Available Virtual: 1973.72 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:229.77 GB) (Free:164.75 GB) NTFS

========================= Users: ========================================

User accounts for \\GK5V2F1

Administrator ASPNET Guest
HelpAssistant LogMeInRemoteUser Michael
randy SUPPORT_388945a0


**** End of log ****

#4 tatumcpa

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Posted 28 October 2012 - 08:00 AM

http://speccy.piriform.com/results/vg7PMyfhIYJwwNTwBCEw1RH

#5 hamluis

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Posted 28 October 2012 - 08:58 AM

You have problems with Peachtree SmartPosting 2012 and Microsoft Office 12 installations. I suggest uninstalling each and then reinstalling. I would also check for any applicable updates/SPs which may exist for these programs...and apply such after reinstallation.

Note that each of the above apps have support forums...which, IMO, is usually an indication that many users experience problems of some sort with the app...quite often.

I may have missed it but I don't see an AV program installed...this is poor system security, IMO, enhancing the chances of system infection.

You have 1GB of RAM installed, yet you have several RAM-dependent programs installed/running. I suggest that you increase your RAM in order to enhance system capability for performing in an optimum manner.

1/2/2013 Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.117.2103.0)
Install this update to revise the definition files that are usedto detect viruses, spyware, and other potentially unwanted software.Once you have installed this item, it cannot be removed.
1/1/2013 Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.117.2072.0)
Install this update to...


Something is wrong here, unless I've developed Rip Van Winkle tendencies. A quick check reveals that some of those updates were issued in 2011/2012. If your CMOS battery was weak when such were installed...this might account for the wrong install dates on your system (speculation on my part). This can cause problems in Windows.

Last correct date displayed for critical updates seems to be 9 Oct 2012.

Louis

Edited by hamluis, 29 October 2012 - 10:09 AM.


#6 tatumcpa

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Posted 29 October 2012 - 07:34 AM

thanks




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