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Disappearing disk space


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#1 try2000

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Posted 26 October 2012 - 05:43 PM

I have a 3 year old Compaq CQ2103WM computer using Windows XP, with a 139GB Hard Drive and 1GB of Memory. After constantly getting low disk space messages I deleted most software and files from my hard drive. Each time I regained some space, it would disappear within hours (ex. 1GB to 0 bytes in 8 hours). I tried the following: chkdsk, Disk Cleanup, CCleaner, Windows Malicious Software Removal Tool, Norton Disk Scanner and Disk Cleanup, ARO 2012 and Malwarebytes. No viruses or malware was found. I tried to download AVG from 3 different sites and got error messages like "file is corrupted". In order to run the scans each time I had to delete more software and files to have enough space to run the scans, shortly afterward the disk space would be dropped as low as 0 bytes. I'm running out of software and files to delete. I don't have enough disk space to run virus updates, download software, copy, or backup files, run System Restore or Norton backup. My original Norton backup files were somehow deleted as well. I don't know if the problem is an infection or hardware. I really need to save my files left on my hard disk but can't copy or back them up. Is there anything else I can do to find out what's causing this and can this computer (more importantly, my files) be saved?

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#2 narenxp

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Posted 26 October 2012 - 06:21 PM

I doubt that you still have norton backup files on your PC.

Download Windirstat from here

http://windirstat.info/wds_current_setup.exe

Install and launch it

Expand your OS drive and post a screenshot of it here


Download

mini toolbox

Checkmark following boxes:

List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size

Click Go and post the result.

Edited by narenxp, 26 October 2012 - 06:22 PM.





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