Posted 26 October 2012 - 03:36 PM
After I thought I had gotten rid of the File Restore Hard Drive virus today (using your tutorial which was a big help), I was able to finally get out of safe mode and open windows normally. It came up with all my icons back on the screen and it looked good. It was up for about 30 sec. and then automatically rebooted. When it came up again it looked good and I opened Outlook Express. It started to open and then the screen went dark gray and I could not shut it down with ctrl alt del, or with my mouse. I'm back in safe mode now and the icons are all showing up again and it seems ok. What's going on?