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File Restore removal - not sure it worked


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2 replies to this topic

#1 kamarie111

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Posted 26 October 2012 - 03:36 PM

After I thought I had gotten rid of the File Restore Hard Drive virus today (using your tutorial which was a big help), I was able to finally get out of safe mode and open windows normally. It came up with all my icons back on the screen and it looked good. It was up for about 30 sec. and then automatically rebooted. When it came up again it looked good and I opened Outlook Express. It started to open and then the screen went dark gray and I could not shut it down with ctrl alt del, or with my mouse. I'm back in safe mode now and the icons are all showing up again and it seems ok. What's going on?

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#2 CStew23

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Posted 27 October 2012 - 06:58 PM

Hi,

Can you follow the steps here? - http://www.bleepingcomputer.com/forums/topic34773.html
Please don't send help request via PM, unless I am already helping you. Use the forums!
If you have not heard from me in 48 hours please use this and send me a PM reminder.

#3 Elise

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Posted 17 November 2012 - 02:22 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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