Posted 26 October 2012 - 11:53 AM
Have a system that this past March I totally wiped clean with new install, while reinstalling this system I gave the lady another system to use from another department. Problem solved.
Two days ago this same lady's system did a System Memory Dump, I tended to her system and noticed as well the McAfee would not connect and update. (some problems with this nothing unusual) I uninstalled McAfee reinstalled and scanned found nothing. Next day was told she as well could not log onto any of her secure sites banks, college, FB etc..
System restore would not load in regular or safe mode...McAfee didn't work again, still couldn't logon to sites. This is when I reinstalled a clean system.
Today, the system I had let this lady use back in March for her first repair is doing the same thing. Not sure what it is and if it came from a daily process she does from the web sites. We have over 30 systems and these are the only two with issues.
They are both Windows XP I believe 32bit and Service pack 3. I have not yet started on the second system, hoping to have some guidance toward something.
Thanks if anyone can help.