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My laptop won't start up


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#1 clarklanger16

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Posted 25 October 2012 - 07:49 PM

This is what my laptop says when I try to start it " STOP: c0000135 The program can`t start because %hs is missing from your computer. Try reinstalling th program to fix this problem." I'm not sure how to fix this, please help.

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#2 Purplegill10

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Posted 25 October 2012 - 08:08 PM

By any chance is this a blue screen or just the black screen? Either way can you start it up in safe mode at least?
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#3 clarklanger16

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Posted 25 October 2012 - 08:18 PM

It's a blu screen, and it doesn't let me start it in safe mode at all

#4 clarklanger16

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Posted 25 October 2012 - 08:30 PM

I read about a same problem on here, and the guy referred an expert? Is there one I could talk to?

#5 Artrooks

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Posted 25 October 2012 - 08:30 PM

Hello,

STOP: c0000135 The program can`t start because %hs is missing from your computer.


One of the causes of this BSOD can be a rootkit infection.

I would recommend that you consider first posting in the Bleeping Computer's Am I Infected Forum to rule out infection as a possible cause.

Regards,
Brooks



 


#6 clarklanger16

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Posted 25 October 2012 - 08:38 PM

Okay thanks, ill try that




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