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TIDserv 5 Activity - Symantic


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#1 64impala

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Posted 25 October 2012 - 05:06 PM

Hi -

My first post here, so if I'm in the wrong forum, please feel free to bump to the correct one :)

I seem to have picked up a bug as Symantic gives me message of TIDSERV 5 Activity detected. I have done the following up to this point based on reading on this forum

1. Tried to run the FIXTDSS.EXE program as recommended by symantic, but the EXE won't run.
2. D/L'd malwarebytes. Got the message that the definitions were 24 days old, but I couldn't get the software to update. I ran the scan anyways, and it didn't find anything.
3. run a full scan using symantic, no results.

The real problem here is that I can't run certain EXE files. I'm trying to run an updater for my CAD software and it hangs, just like the FIXTDSS does. It doesn't appear that all EXE files are affected however. I can run MSword, EXCEL, my CAD software.

I'm not sure where to go next. Any help is greatly appreciated. Thanks!

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#2 narenxp

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Posted 25 October 2012 - 06:37 PM

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here.If you get crashes in normal mode,run it in safemode with networking

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply

#3 64impala

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Posted 26 October 2012 - 09:21 AM

Hi -

Thanks for the reply. I am unable to run the TDSSKILLER.EXE and the aswMBR.EXE files. When I try to execute them, I get the chasing arrow icon for about 1 - 2 seconds and then nothing happens.

I was able to run the ESET online scanner, but it found nothing.

#4 narenxp

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Posted 26 October 2012 - 09:44 AM

.

Edited by narenxp, 27 October 2012 - 06:59 PM.


#5 64impala

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Posted 26 October 2012 - 02:36 PM

I was able to get the TDSSFIX to run (clicked continue instead of a reboot). Scan ran and found nothing. I'm not sure what you mean by remove the rootkit.

I rebooted, but was still unable to run both TDSSKILLER and the aswMBR exectuables. I get the little chasing arrow symbol when I first run them for about 1-2 seconds but nothing happens from there

#6 narenxp

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Posted 26 October 2012 - 02:43 PM

I was able to get the TDSSFIX to run (clicked continue instead of a reboot


Did you get any warning to install EXTENDED monitoring driver?

#7 64impala

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Posted 29 October 2012 - 07:36 AM

No, I didn't get any warning. I double-clicked the icon, got the chasing arrow icon, then nothing. I check the taskmanager and there was no process for either program.

#8 narenxp

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Posted 29 October 2012 - 10:58 AM

Download Listparts from here

For 32 bit

List parts 32

For 64 bit

List parts 64

Launch it,click on SCAN,post the log

#9 64impala

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Posted 29 October 2012 - 01:01 PM

LOG POSTED BELOW... I also got an error during the scan of:

"line 1045 (File "c:\users\****\desktop\listparts64.exe"):
Error: Error pasing function call


ListParts by Farbar Version: 28-10-2012
Ran by joep (administrator) on 29-10-2012 at 12:57:30
Windows 7 (X64)
Running From: C:\Users\joep\Desktop
Language: 0409
************************************************************

========================= Memory info ======================

Percentage of memory in use: 32%
Total physical RAM: 12285.54 MB
Available physical RAM: 8251.32 MB
Total Pagefile: 18283.68 MB
Available Pagefile: 13429.55 MB
Total Virtual: 8192 MB
Available Virtual: 8191.9 MB

======================= Partitions =========================

1 Drive c: (OS) (Fixed) (Total:232.04 GB) (Free:121.31 GB) NTFS
2 Drive d: (ExpertCAD 2012) (CDROM) (Total:0.46 GB) (Free:0 GB) UDF
3 Drive e: (Cruzer) (Removable) (Total:7.47 GB) (Free:7.47 GB) FAT32
4 Drive h: (moredata) (Network) (Total:273.44 GB) (Free:1.37 GB) NTFS
5 Drive i: () (Network) (Total:418.53 GB) (Free:133.67 GB) NTFS
6 Drive m: (DATA) (Network) (Total:273.4 GB) (Free:40.45 GB) NTFS
7 Drive n: (DATA) (Network) (Total:273.4 GB) (Free:40.45 GB) NTFS
8 Drive p: (Apps) (Network) (Total:124.66 GB) (Free:118.7 GB) NTFS
9 Drive r: (Data Volume) (Network) (Total:1676.62 GB) (Free:858.37 GB) NTFS
10 Drive s: (Data) (Network) (Total:410.14 GB) (Free:139.05 GB) NTFS
11 Drive t: (TShare) (Network) (Total:273.43 GB) (Free:65.67 GB) NTFS

#10 narenxp

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Posted 29 October 2012 - 01:04 PM

Read the guide here

http://www.bleepingcomputer.com/forums/topic34773.html

and create a topic here with logs

http://www.bleepingcomputer.com/forums/forum22.html

Good luck




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