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Local access only with new router


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18 replies to this topic

#1 Dibbler

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Posted 24 October 2012 - 01:38 PM

Hi,
I've just installed a new wireless router (a Huawei hg533) and although my smartphones connect OK, my laptop wont.(an Acer Aspire 5520, with windows Vista)

My old router will still connect to my laptop (but not to my wife's smartphone!)

It will connect O.K if I plug a LAN cable in, but not wirelessly.

It shows 'excellent' for signal strength, and says connected but local access only.

I have contacted my ISP, who also sent the router, and they sent me a generic email, which didn't help. I can try their helpline, which is in India somewhere, on a premium rate number, but this will be a last resort!
I've attached the 'config' stuff, which will hopefully mean more to you guys than it does to me!

Thanks.

Microsoft Windows [Version 6.0.6002]
Copyright © 2006 Microsoft Corporation. All rights reserved.

C:\Users\Andy>IPCONFIG /ALL

Windows IP Configuration

Host Name . . . . . . . . . . . . : Andy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter

Physical Address. . . . . . . . . : 00-1F-3A-75-B4-7A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::581e:20a7:1118:e853%50(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.4(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 24 October 2012 17:17:18
Lease Expires . . . . . . . . . . : 25 October 2012 17:17:18
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 134225722
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-6B-D6-5F-00-1B-38-D2-ED-17

DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-38-D2-ED-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::455f:9d3b:c63c:589a%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 24 October 2012 17:25:53
Lease Expires . . . . . . . . . . : 25 October 2012 17:25:53
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 15:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 16:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 17:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #8
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 20:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #9
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 24:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #12
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 26:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #14
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 27:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #15
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 28:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #16
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 29:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #17
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 31:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #19
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 34:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #21
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 44:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 36:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #23
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 35:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 46:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{4A66390C-37F1-4179-AF6D-56BE200D5
2CB}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 37:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 48:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 49:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Andy>

Edit: Moved topic from Web Browsing/Email and Other Internet Applications to the more appropriate forum. ~ Animal

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#2 jhayz

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Posted 24 October 2012 - 08:53 PM

Try seeing here http://www.ryanvictory.com/posts/automating-6to4-adapter-removal-in-windows

Tekken
 


#3 Dibbler

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Posted 25 October 2012 - 04:55 AM

Thanks for that, it was worth a try. I've removed my 6to4 adapters (three of which had a yellow triangle), but I still cant connect wirelessly with my new router, and also my old one is now not connecting (I guess I will put the 6to4 adapters back).

My Acer has its own 'eNet management' program, in addition to the windows network connection, it's never been a problem in the past, could it be causing problems with my new router? (It's quite an old computer).

Any advice much appreciated.

#4 Dibbler

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Posted 25 October 2012 - 07:18 AM

More information:

The Wireless connection is 'Unidentified' (when I hover over the networks connection icon in the taskbar) then in brackets it gives the name of the router. I guess this could be part of the problem?

Also, on the connection status (network and sharing) it says :

IPv4 connectivity: local
IPv6 connectivity: limited

#5 Sneakycyber

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Posted 25 October 2012 - 06:11 PM

Please Follow this topic and post the Minitoolbox report for the laptop with the Ethernet cable unplugged.

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#6 Dibbler

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Posted 26 October 2012 - 08:51 AM

Thanks for the help, here goes:
MiniToolBox by Farbar Version: 23-07-2012
Ran by Andy (administrator) on 26-10-2012 at 14:37:40
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Could not flush the DNS Resolver Cache: Function failed during execution.


========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14677 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Connected)
NVIDIA nForce Networking Controller = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Andy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-1F-3A-75-B4-7A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::581e:20a7:1118:e853%27(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 26 October 2012 11:35:16
Lease Expires . . . . . . . . . . : 27 October 2012 11:35:15
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 134225722
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-6B-D6-5F-00-1B-38-D2-ED-17
DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-38-D2-ED-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 44:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 35:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 37:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: SE587WLANdsl.tiscali.co.uk
Address: 192.168.1.1

Name: google.com
Addresses: 2a00:1450:4009:802::100e
173.194.34.78
173.194.34.64
173.194.34.65
173.194.34.66
173.194.34.67
173.194.34.68
173.194.34.69
173.194.34.70
173.194.34.71
173.194.34.72
173.194.34.73



Pinging google.com [173.194.34.72] with 32 bytes of data:

Reply from 173.194.34.72: bytes=32 time=21ms TTL=54

Reply from 173.194.34.72: bytes=32 time=20ms TTL=54



Ping statistics for 173.194.34.72:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 20ms, Maximum = 21ms, Average = 20ms

Server: SE587WLANdsl.tiscali.co.uk
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
72.30.38.140
98.138.253.109



Pinging yahoo.com [98.138.253.109] with 32 bytes of data:

Reply from 98.138.253.109: bytes=32 time=265ms TTL=47

Reply from 98.138.253.109: bytes=32 time=304ms TTL=47



Ping statistics for 98.138.253.109:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 265ms, Maximum = 304ms, Average = 284ms

Server: SE587WLANdsl.tiscali.co.uk
Address: 192.168.1.1

Name: bleepingcomputer.com
Address: 208.43.87.2



Pinging bleepingcomputer.com [208.43.87.2] with 32 bytes of data:

Reply from 208.43.87.2: Destination host unreachable.

Reply from 208.43.87.2: Destination host unreachable.



Ping statistics for 208.43.87.2:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
27 ...00 1f 3a 75 b4 7a ...... Atheros AR5007EG Wireless Network Adapter
8 ...00 1b 38 d2 ed 17 ...... NVIDIA nForce Networking Controller
1 ........................... Software Loopback Interface 1
15 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
18 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
13 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
14 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
16 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
17 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
19 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 281
192.168.1.2 255.255.255.255 On-link 192.168.1.2 281
192.168.1.255 255.255.255.255 On-link 192.168.1.2 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
27 281 fe80::/64 On-link
27 281 fe80::581e:20a7:1118:e853/128
On-link
1 306 ff00::/8 On-link
27 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/26/2012 02:40:47 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 02:35:58 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 02:32:51 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 02:31:34 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 02:25:34 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 01:50:57 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 01:48:28 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 00:41:54 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 00:12:09 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 11:54:56 AM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.


System errors:
=============
Error: (10/16/2009 11:07:42 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:04:16 on 16/10/2009 was unexpected.

Error: (10/16/2009 10:12:51 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/16/2009 10:11:52 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/15/2009 06:10:51 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/15/2009 06:10:41 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/14/2009 08:41:21 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/14/2009 08:41:06 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/13/2009 11:23:59 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/13/2009 11:23:48 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/13/2009 11:19:49 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058


Microsoft Office Sessions:
=========================
Error: (09/30/2011 02:00:22 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 6Microsoft Office Outlook12.0.6562.500312.0.6425.10003830

Error: (10/18/2010 00:10:45 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 0Microsoft Office Word12.0.6545.500012.0.6425.100021715480


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Acer Crystal Eye (Version: 7.32.701.12a)
Acer Crystal Eye Webcam (Version: 2.0.0.14)
Acer Crystal Eye webcam (Version: 5.7.31.400-1.0)
Acer eAudio Management (Version: 2.5.4012)
Acer eDataSecurity Management (Version: 2.5.4241)
Acer eLock Management (Version: 2.5.4008)
Acer Empowering Technology (Version: 2.5.4010)
Acer eNet Management (Version: 2.6.4008)
Acer ePower Management (Version: 2.5.4021)
Acer eSettings Management (Version: 2.5.4011)
Acer GridVista (Version: 2.68.622)
Acer Mobility Center Plug-In (Version: 1.0.3003)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Flash Player 11 Plugin (Version: 11.4.402.287)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
Advanced SystemCare 5 (Version: 5.4.0)
ALPS Touch Pad Driver
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
Atheros for Acer Driver v7.3.1.73_Foxconn Installation Program (Version: 7.3.1.73)
µTorrent (Version: 1.8.2)
µTorrent (Version: 3.1.3)
AVerMedia A310 (MiniCard, DVB-T) 1.1.0.22 (Version: 1.1.0.22)
Call of Duty® 4 - Modern Warfare™ (Version: 1.00.0000)
Canon iP1300
CCleaner (remove only)
Command & Conquer™ Red Alert™ 3 (Version: 1.0.1.0)
Complete Cleanup Trial
ConvertXtoDVD 4.0.9.322 (Version: 4.0.9.322)
DAEMON Tools Lite (Version: 4.45.4.0314)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
ETKA 7.2 Final
ffdshow (remove only)
FUJIFILM FinePixViewer S Ver.2.1 (Version: 2.1.0.2)
GearDrvs (Version: 1.00.0000)
Google Chrome (Version: 22.0.1229.94)
Google Update Helper (Version: 1.3.21.123)
Hardlock Device Drivers
HDAUDIO Soft Data Fax Modem with SmartCP
HP Deskjet 2050 J510 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 2050 J510 series Help (Version: 140.0.61.61)
HP Deskjet 2050 J510 series Product Improvement Study (Version: 22.50.231.0)
HP Product Detection (Version: 10.7.9.0)
HP Update (Version: 5.002.006.003)
IObit Malware Fighter (Version: 1.0)
Java™ 6 Update 31 (Version: 6.0.310)
Launch Manager
LG United Mobile Driver (Version: 3.7.2.0)
LightScribe 1.4.142.1 (Version: 1.4.142.1)
LiveUpdate 3.2 (Symantec Corporation)
Luxor 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel Viewer (Version: 12.0.6612.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 08.05.0818)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyFreeCodec
NTI CD & DVD-Maker (Version: 7)
NVIDIA Drivers (Version: 1.3)
NVIDIA PhysX (Version: 9.09.0010)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Panda Internet Security 2012 (Version: 17.00.00)
Panda Secure Vault 5
Pando Media Booster (Version: 2.6.0.8)
Protected Folder
QuickTime (Version: 7.64.17.73)
Realtek High Definition Audio Driver (Version: 6.0.1.6482)
Registry Mechanic 7.0 (Version: 7.0)
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01 (Version: 3.51.01)
Sandlot Games Client Services
Serif PhotoPlus 6.0 (Version: 6.00)
SpeedTouch USB Software
SUPERAntiSpyware (Version: 5.0.1134)
Synaptics Pointing Device Driver (Version: 9.1.16.0)
System Requirements Lab
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2597998) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2583910)
VLC media player 1.0.1 (Version: 1.0.1)
Windows Live Photo Gallery (Version: 12.0.1347.0718)
WinRAR archiver
World of Tanks v.0.6.7
Yahoo! Internet Mail

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Tun Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunmp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 2814.19 MB
Available physical RAM: 1583.18 MB
Total Pagefile: 5838.89 MB
Available Pagefile: 2705.01 MB
Total Virtual: 2047.88 MB
Available Virtual: 1934.53 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:69.77 GB) (Free:13.95 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:69.52 GB) (Free:46.97 GB) NTFS
5 Drive h: (Elements) (Fixed) (Total:931.51 GB) (Free:864 GB) NTFS

========================= Users: ========================================

User accounts for \\ANDY-PC

Administrator Andy Guest
lindsay

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

18-10-2012 17:14:26 Installed Atheros for Acer Driver v7.3.1.73_Foxconn Installation<˛0
18-10-2012 17:15:35 Device Driver Package Install: Atheros Communications Inc. Network adapters
18-10-2012 18:09:42 Made by Registry Mechanic
18-10-2012 18:10:42 Made by Registry Mechanic
20-10-2012 19:37:22 Windows Update
21-10-2012 10:35:59 Scheduled Checkpoint
22-10-2012 14:39:31 Scheduled Checkpoint
23-10-2012 20:45:57 Windows Update
24-10-2012 18:21:36 Scheduled Checkpoint
25-10-2012 12:52:04 Scheduled Checkpoint
25-10-2012 13:18:28 Installed Microsoft Fix it 50357

**** End of log ****

#7 Sneakycyber

Sneakycyber

    Network Engineer


  • BC Advisor
  • 6,111 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Ohio
  • Local time:07:59 AM

Posted 26 October 2012 - 07:01 PM

According to your Minitoolbox report you have a valid connection with the wireless adapter. Your pings to Google, and yahoo were successful. Side note your Java is out of date you should download the updates. Is the wireless working ok now or is windows giving you an error? Even with the error present are you able to load pages?

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#8 Dibbler

Dibbler
  • Topic Starter

  • Members
  • 14 posts
  • OFFLINE
  •  
  • Local time:07:59 AM

Posted 27 October 2012 - 01:20 PM

Oops, I think I may have had a 'senior moment' here.

I was connected online wirelessley, through my older router (which works for the computer, but not my wife's phone)when I ran the test. Obviously, you meant for me to do the test with the router I'm having trouble with.

Please forgive my lack of thinking here, I'll do it again, but with the router which is troubling me (sorry).

MiniToolBox by Farbar Version: 23-07-2012
Ran by Andy (administrator) on 27-10-2012 at 19:06:56
Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************
========================= Flush DNS: ===================================
Windows IP Configuration
Could not flush the DNS Resolver Cache: Function failed during execution.
======================== IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost
127.0.0.1 www.007guard.com
127.0.0.1 007guard.com
127.0.0.1 008i.com
127.0.0.1 www.008k.com
127.0.0.1 008k.com
127.0.0.1 www.00hq.com
127.0.0.1 00hq.com
127.0.0.1 010402.com
127.0.0.1 www.032439.com
127.0.0.1 032439.com
127.0.0.1 www.0scan.com
127.0.0.1 0scan.com
127.0.0.1 1000gratisproben.com
127.0.0.1 www.1000gratisproben.com
127.0.0.1 1001namen.com
127.0.0.1 www.1001namen.com
127.0.0.1 100888290cs.com
127.0.0.1 www.100888290cs.com

There are 14677 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Connected)
NVIDIA nForce Networking Controller = Local Area Connection (Media disconnected)

----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : Andy-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-1F-3A-75-B4-7A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::581e:20a7:1118:e853%26(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 27 October 2012 19:03:33
Lease Expires . . . . . . . . . . : 28 October 2012 19:03:32
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 134225722
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-0F-6B-D6-5F-00-1B-38-D2-ED-17
DNS Servers . . . . . . . . . . . : 192.168.1.1
0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce Networking Controller
Physical Address. . . . . . . . . : 00-1B-38-D2-ED-17
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 19:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 22:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 44:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 35:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 37:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.tiscali.co.uk
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host google.com. Please check the name and try again.

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host yahoo.com. Please check the name and try again.

DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 192.168.1.1

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Ping request could not find host bleepingcomputer.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
26 ...00 1f 3a 75 b4 7a ...... Atheros AR5007EG Wireless Network Adapter
8 ...00 1b 38 d2 ed 17 ...... NVIDIA nForce Networking Controller
1 ........................... Software Loopback Interface 1
15 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
18 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
29 ...00 00 00 00 00 00 00 e0 6TO4 Adapter
13 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
14 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
16 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
17 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
19 ...00 00 00 00 00 00 00 e0 isatap.tiscali.co.uk
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.2 281
192.168.1.2 255.255.255.255 On-link 192.168.1.2 281
192.168.1.255 255.255.255.255 On-link 192.168.1.2 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
26 281 fe80::/64 On-link
26 281 fe80::581e:20a7:1118:e853/128
On-link
1 306 ff00::/8 On-link
26 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 25 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 26 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 27 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 28 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 29 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 30 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/27/2012 07:09:33 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/27/2012 06:19:56 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/27/2012 06:09:33 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/27/2012 06:03:25 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/27/2012 00:48:10 AM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/27/2012 00:45:11 AM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 11:33:56 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 10:45:10 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 09:55:34 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.

Error: (10/26/2012 09:47:24 PM) (Source: Windows Search Service) (User: )
Description: The protocol handler Search.OneIndexHandler.1 cannot be loaded. Error description: Class not registered
.


System errors:
=============
Error: (10/16/2009 11:07:42 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:04:16 on 16/10/2009 was unexpected.

Error: (10/16/2009 10:12:51 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/16/2009 10:11:52 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/15/2009 06:10:51 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/15/2009 06:10:41 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/14/2009 08:41:21 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/14/2009 08:41:06 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/13/2009 11:23:59 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (10/13/2009 11:23:48 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (10/13/2009 11:19:49 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058


Microsoft Office Sessions:
=========================
Error: (09/30/2011 02:00:22 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 6Microsoft Office Outlook12.0.6562.500312.0.6425.10003830

Error: (10/18/2010 00:10:45 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: 0Microsoft Office Word12.0.6545.500012.0.6425.100021715480


=========================== Installed Programs ============================

Update for Microsoft Office 2007 (KB2508958)
Acer Crystal Eye (Version: 7.32.701.12a)
Acer Crystal Eye Webcam (Version: 2.0.0.14)
Acer Crystal Eye webcam (Version: 5.7.31.400-1.0)
Acer eAudio Management (Version: 2.5.4012)
Acer eDataSecurity Management (Version: 2.5.4241)
Acer eLock Management (Version: 2.5.4008)
Acer Empowering Technology (Version: 2.5.4010)
Acer eNet Management (Version: 2.6.4008)
Acer ePower Management (Version: 2.5.4021)
Acer eSettings Management (Version: 2.5.4011)
Acer GridVista (Version: 2.68.622)
Acer Mobility Center Plug-In (Version: 1.0.3003)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.287)
Adobe Flash Player 11 Plugin (Version: 11.4.402.287)
Adobe Reader X (10.1.4) (Version: 10.1.4)
Adobe Shockwave Player 11.6 (Version: 11.6.5.635)
Advanced SystemCare 5 (Version: 5.4.0)
ALPS Touch Pad Driver
Ashampoo Burning Studio 6 FREE v.6.80 (Version: 6.8.0)
Atheros for Acer Driver v7.3.1.73_Foxconn Installation Program (Version: 7.3.1.73)
µTorrent (Version: 1.8.2)
µTorrent (Version: 3.1.3)
AVerMedia A310 (MiniCard, DVB-T) 1.1.0.22 (Version: 1.1.0.22)
Call of Duty® 4 - Modern Warfare™ (Version: 1.00.0000)
Canon iP1300
CCleaner (remove only)
Command & Conquer™ Red Alert™ 3 (Version: 1.0.1.0)
Complete Cleanup Trial
ConvertXtoDVD 4.0.9.322 (Version: 4.0.9.322)
DAEMON Tools Lite (Version: 4.45.4.0314)
DVD Flick 1.3.0.7 (Version: 1.3.0.7)
ETKA 7.2 Final
ffdshow (remove only)
FUJIFILM FinePixViewer S Ver.2.1 (Version: 2.1.0.2)
GearDrvs (Version: 1.00.0000)
Google Chrome (Version: 22.0.1229.94)
Google Update Helper (Version: 1.3.21.123)
Hardlock Device Drivers
HDAUDIO Soft Data Fax Modem with SmartCP
HP Deskjet 2050 J510 series Basic Device Software (Version: 22.50.231.0)
HP Deskjet 2050 J510 series Help (Version: 140.0.61.61)
HP Deskjet 2050 J510 series Product Improvement Study (Version: 22.50.231.0)
HP Product Detection (Version: 10.7.9.0)
HP Update (Version: 5.002.006.003)
IObit Malware Fighter (Version: 1.0)
Java™ 6 Update 31 (Version: 6.0.310)
Launch Manager
LG United Mobile Driver (Version: 3.7.2.0)
LightScribe 1.4.142.1 (Version: 1.4.142.1)
LiveUpdate 3.2 (Symantec Corporation)
Luxor 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel Viewer (Version: 12.0.6612.1000)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Works (Version: 08.05.0818)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MyFreeCodec
NTI CD & DVD-Maker (Version: 7)
NVIDIA Drivers (Version: 1.3)
NVIDIA PhysX (Version: 9.09.0010)
OGA Notifier 2.0.0048.0 (Version: 2.0.0048.0)
Panda Internet Security 2012 (Version: 17.00.00)
Panda Secure Vault 5
Pando Media Booster (Version: 2.6.0.8)
Protected Folder
QuickTime (Version: 7.64.17.73)
Realtek High Definition Audio Driver (Version: 6.0.1.6482)
Registry Mechanic 7.0 (Version: 7.0)
RICOH R5C83x/84x Flash Media Controller Driver Ver.3.51.01 (Version: 3.51.01)
Sandlot Games Client Services
Serif PhotoPlus 6.0 (Version: 6.00)
SpeedTouch USB Software
SUPERAntiSpyware (Version: 5.0.1134)
Synaptics Pointing Device Driver (Version: 9.1.16.0)
System Requirements Lab
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft Office 2007 suites (KB2596651) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2596789) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2597998) 32-Bit Edition
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Excel 2007 (KB2596596) 32-Bit Edition
Update for Microsoft Office OneNote 2007 (KB980729)
Update for Microsoft Office Outlook 2007 (KB2583910)
VLC media player 1.0.1 (Version: 1.0.1)
Windows Live Photo Gallery (Version: 12.0.1347.0718)
WinRAR archiver
World of Tanks v.0.6.7
Yahoo! Internet Mail

========================= Devices: ================================

Name: Teredo Tunneling Pseudo-Interface
Description: Microsoft Tun Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunmp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Microsoft 6to4 Adapter
Description: Microsoft 6to4 Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 50%
Total physical RAM: 2814.19 MB
Available physical RAM: 1388.65 MB
Total Pagefile: 5842.79 MB
Available Pagefile: 3758.38 MB
Total Virtual: 2047.88 MB
Available Virtual: 1936.05 MB

========================= Partitions: =====================================

1 Drive c: (ACER) (Fixed) (Total:69.77 GB) (Free:14.28 GB) NTFS
2 Drive d: (DATA) (Fixed) (Total:69.52 GB) (Free:46.81 GB) NTFS
5 Drive h: (Elements) (Fixed) (Total:931.51 GB) (Free:864 GB) NTFS

========================= Users: ========================================
User accounts for \\ANDY-PC

Administrator Andy Guest
lindsay
========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

20-10-2012 19:37:22 Windows Update
21-10-2012 10:35:59 Scheduled Checkpoint
22-10-2012 14:39:31 Scheduled Checkpoint
23-10-2012 20:45:57 Windows Update
24-10-2012 18:21:36 Scheduled Checkpoint
25-10-2012 12:52:04 Scheduled Checkpoint
25-10-2012 13:18:28 Installed Microsoft Fix it 50357
26-10-2012 17:28:38 Scheduled Checkpoint
27-10-2012 16:35:26 Windows Update

**** End of log ****

#9 Sneakycyber

Sneakycyber

    Network Engineer


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Posted 28 October 2012 - 03:52 PM

try disabling panda antivirus and see if you can get a connection

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +


#10 Dibbler

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Posted 30 October 2012 - 04:17 PM

I'll give it a try. Wont be until Friday now though (I work shifts, and am not able to until then).

Thanks for your time and patience.

#11 Dibbler

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Posted 02 November 2012 - 04:32 PM

Hello again,

I tried disabling Panda, but still no connection (well, 'local only')

Cheers.

#12 jhayz

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Posted 04 November 2012 - 07:48 AM

Is the Huawei router your ISP modem or are you connecting it by a modem? You mentioned old router which means you are swapping, right?

Try downloading Speccy and then install the program. To post and publish a snapshot of your PC.
. In the Menu bar, click File -> Publish Snapshot
. Click Yes > then Copy to Clipboard
. On your next reply, right-click on a empty space and click Paste on reply box then click Post.

Tekken
 


#13 Dibbler

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Posted 05 November 2012 - 01:43 PM

It's a new router, to replace one that works for my laptop, and my smartphone, but wont work for my wifes smartphone, (also, I believe my broadband has been upgraded, and needs the new router to handle it).

The new router runs both phones, but not the laptop (though it will if its connected directly by cable, this isn't convenient though).

This 'speccy' snapshot is with my old router connected wirelessly.

Thanks.

http://speccy.piriform.com/results/F125Trw3kpHkbQ5cEvel7zs

#14 Dibbler

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Posted 05 November 2012 - 02:02 PM

Forgot to mention, it's my ISP router (I think!)

#15 Sneakycyber

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Posted 06 November 2012 - 10:55 PM

Sorry for the delay, i looked up the specs for your wifi card,it doesnt apear to support WPA encryption did you tried changing or disablng the security settings on router?

Chad Mockensturm 

Systems and Network Engineer

Certified CompTia Network +, A +





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