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FBI Moneypak virus


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3 replies to this topic

#1 jj234nc

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Posted 24 October 2012 - 01:31 PM

I can't start my computer is safemode or safe mode networking because of FBI moneypak virus. All I get is a white screen then it goes to the FBI moneypak screen.

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#2 CStew23

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Posted 24 October 2012 - 06:15 PM

Hi jj234nc,

Welcome to BleepingComputer Forums! :welcome:

My name is Chris and and I will be helping you with your computer problems.

Before we begin, please note the following:
  • I will working be on your Malware issues, this may or may not, solve other issues you have with your machine.
  • The logs can take some time to research, so please be patient with me.
  • Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay.
  • Instructions that I give are for your system only! If you are not the original poster of this thread DO NOT run the fixes provided here.
  • Please do not run any tools until requested by myself or another member of Staff! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you can't understand something don't hesitate to ask.
  • If you stay with me, follow my instructions and ask questions when confused you'll be back up and running in no time :)

Now let's get down to business:

I'm currently a trainee in the Malware Removal Training program and therefore my answers have to be checked by a Teacher before they get posted to you. There may be a delay due to this. I apologize in advance if this happens. Hold tight while I get the first set of instructions out to you.
Please don't send help request via PM, unless I am already helping you. Use the forums!
If you have not heard from me in 48 hours please use this and send me a PM reminder.

#3 CStew23

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Posted 26 October 2012 - 05:54 PM

Hi,

Do you have access to the machine in Safe Mode With Networking?

Which Windows version is this?

Edited by CStew23, 27 October 2012 - 11:06 AM.

Please don't send help request via PM, unless I am already helping you. Use the forums!
If you have not heard from me in 48 hours please use this and send me a PM reminder.

#4 Elise

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Posted 17 November 2012 - 02:24 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

regards, Elise


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