Posted 23 October 2012 - 10:24 PM
I was being helped by Quads on the norton community. I know he helps out here too. Quads was helping me but I screwed up, thought I was helping to save time(yes, I know I saved you alot of time now) but I did not follow complete instructions.
This is what was done so far
OTL scan was run
adwcleaner was run
had adwcleaner delete all and reboot
when computer was rebooting it got stuck on the black screen for about an hour
Had to restart it again and when it did it restored to a previous date
This is where I screwed up
Since it was a previous date it seemed like nothing had taken place, no downloads on the desktop.
Ran the otl scan again
adwcleaner again, log looked the same as first time so I deleted all again
Ran combofix and rebooted and it gave me a log
That is where I am stuck, I dont know whether to leave these downloads on the computer, delete them
I dont think that Quads is going to help me anymore since I messed up, so I was wondering if anyone else could help. I just really want to finish what was started. The computer was stuck on the black screen this morning and finally got it restarted after about 5 times. But I do think there is some kind of virus. Still have adwcleaner and combofix downloaded on the computer. Dont know if I should delete them or what.