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#1 geezer1944

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Posted 22 October 2012 - 07:43 PM

Like most folks here, the computer has a performance issue -- it's just plain slow.

I run Microsoft Security Essentials, and periodically defrag, run chkdsk, spybot and ARO. Nothing seems to indicate a problem and nothing seems to increase the speed.

There's plenty of space on the drive. It's a Celeron 2.8Ghz processor. (I know, not blazing fast, but still...)

Internet response speeds are about three times longer than with other computers connected to the router. Excel is slow enough as to be unusable.

Any ideas on what I can do to put some life back in this turkey? Thanks.

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#2 boopme

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Posted 22 October 2012 - 07:48 PM

Hello,when did you last check for Defragmenting? I am sure others will add more suggestions.

Posted Image Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 hamluis

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Posted 23 October 2012 - 05:59 AM

What is "ARO"?

Please download MiniToolBox , save it to your desktop and run it.

Checkmark the following checkboxes:
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size.

Click Go and paste the content into your next post.

Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 .

Louis

#4 geezer1944

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Posted 25 October 2012 - 06:21 PM

http://speccy.piriform.com/results/GPMHhoChoSlYmV0SLNnjt5i

Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (Version: 8.0.50727.4053)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 4.0 SP2 Parser and SDK (Version: 4.20.9818.0)
Nero Media Player
Nero OEM
Nero ShowTime CE
NeroVision Express 2
NewCopy_CDA (Version: 71.0.215.000)
OpenOffice.org 3.3 (Version: 3.3.9567)
PanoStandAlone (Version: 70.0.170.000)
PDFCreator (Version: 1.4.2)
Pittsburgh Screen Saver
Platform (Version: 1.22)
Prism Video Converter
ProductContextNPI (Version: 71.0.215.000)
QuickTime (Version: 7.65.17.80)
Readme (Version: 71.0.215.000)
RealPlayer
Realtek AC'97 Audio
SAPI Wrapper (Version: 1.0.0.0)
ScalePrint
Scan (Version: 7.0.0.0)
ScannerCopy (Version: 7.0.0.0)
SolutionCenter (Version: 70.0.170.000)
Sony Preset Manager 2.0e (Version: 2.0.88)
Sony Sound Forge Audio Studio 9.0 (Version: 9.0.232)
Speccy (Version: 1.18)
Spybot - Search & Destroy (Version: 1.6.2)
Status (Version: 70.0.170.000)
System Requirements Lab
Toolbox (Version: 70.0.170.000)
TP-LINK Wireless Client Utility (Version: 7.0)
TrayApp (Version: 70.0.170.000)
TTS Wrapper (Version: 1.0.0.0)
Unload (Version: 7.0.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows Internet Explorer 8 (KB971930) (Version: 1)
Update for Windows Internet Explorer 8 (KB976662) (Version: 1)
Update for Windows Internet Explorer 8 (KB976749) (Version: 1)
Update for Windows Internet Explorer 8 (KB980182) (Version: 1)
Update for Windows XP (KB2141007) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2467659) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676-v2) (Version: 2)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2661254-v2) (Version: 2)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB2749655) (Version: 1)
Update for Windows XP (KB898461) (Version: 1)
Update for Windows XP (KB942763) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VIA Platform Device Manager (Version: 1.22)
VIA/S3G Display Driver 6.14.10.0297
Visual Slideshow
WD SmartWare (Version: 1.6.0.25)
WebFldrs XP (Version: 9.50.7523)
WebReg (Version: 70.0.170.000)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Internet Explorer 8 (Version: 20090308.140743)
Windows Media Format 11 runtime
Windows Media Player 11
Yahoo! Install Manager

========================= Memory info: ===================================

Percentage of memory in use: 43%
Total physical RAM: 1982.48 MB
Available physical RAM: 1129.38 MB
Total Pagefile: 3829.73 MB
Available Pagefile: 3121.43 MB
Total Virtual: 2047.88 MB
Available Virtual: 1975.55 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:149.04 GB) (Free:117.06 GB) NTFS
4 Drive e: (WD SmartWare) (CDROM) (Total:0.6 GB) (Free:0 GB) UDF
9 Drive j: (My Book) (Fixed) (Total:930.86 GB) (Free:897.44 GB) NTFS

========================= Users: ========================================

User accounts for \\RICKUPSTAIRS

Administrator ASPNET Guest
HelpAssistant Rick SUPPORT_388945a0


**** End of log ****


ARO=Ardanced Registry Organizer

Edited by geezer1944, 25 October 2012 - 06:26 PM.


#5 noknojon

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Posted 26 October 2012 - 01:20 AM

Hello geezer1944 -

At least Half your MiniToolBox - Result.txt is missing - Please Delete your copy and result.txt and re-run it and do the following full run >>

Please download MiniToolBox, Save it to your desktop and run it.
Checkmark all the following boxes: - AS directed by hamluis -
Click Go and copy / paste the full result (Result.txt).

Next -
Download Security Check by Screen317 from HERE or HERE, and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt; please post the contents of that document.
Note: If a security program requests permission to access the Internet, allow it to do so.

Thank You -
EDITED to suit Moderators Requests -

Edited by noknojon, 26 October 2012 - 06:28 PM.


#6 hamluis

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Posted 26 October 2012 - 08:56 AM

Please...follow the instructions that I gave for using MiniToolbox, not others suggested.

I suggest that you remove ARO from your system...then run the chkdsk /r command. I also suggest that you remove Spybot S&D from your system, replacing it with SUPERAntiSpyware.

Start/Run...type chkdsk /r and hit Enter. Type Y into new screen and hit Enter. Reboot the system, the command will execute before booting into Windows.

The WD Backup Anywhere software...seems to be a nuisance to users and may account in part for a system slowdown. The software may be corrupt or just slow systems down by nature, I can't say.

http://www.google.com/search?q=WD+Virtual+CD+&sourceid=ie7&rls=com.microsoft:en-us:IE-ContextMenu&ie=&oe=&rlz=1I7ADFA_enUS403#hl=en&rls=com.microsoft:en-us%3AIE-ContextMenu&rlz=1I7ADFA_enUS403&sclient=psy-ab&q=WD+Smartware+slows+system&oq=WD+Smartware+slows+system&gs_l=serp.3..0i22.10625.21437.0.23375.30.18.4.7.10.0.969.6625.0j4j6j4j1j1j2.18.0.les%3B..0.0...1c.1.cNSsg_xv72Y&pbx=1&bav=on.2,or.r_gc.r_pw.r_qf.&fp=a161af64a39c5854&bpcl=35466521&biw=1280&bih=731

Regarding registry cleaners/optimizers:

Bleeping Computer DOES NOT recommend the use of registry cleaners/optimizers for several reasons:
  • Registry cleaners are extremely powerful applications that can damage the registry by using aggressive cleaning routines and cause your computer to become unbootable.

    The Windows registry is a central repository (database) for storing configuration data, user settings and machine-dependent settings, and options for the operating system. It contains information and settings for all hardware, software, users, and preferences. Whenever a user makes changes to settings, file associations, system policies, or installed software, the changes are reflected and stored in this repository. The registry is a crucial component because it is where Windows "remembers" all this information, how it works together, how Windows boots the system and what files it uses when it does. The registry is also a vulnerable subsystem, in that relatively small changes done incorrectly can render the system inoperable. For a more detailed explanation, read Understanding The Registry.
  • Not all registry cleaners are created equal. There are a number of them available but they do not all work entirely the same way. Each vendor uses different criteria as to what constitutes a "bad entry". One cleaner may find entries on your system that will not cause problems when removed, another may not find the same entries, and still another may want to remove entries required for a program to work.
  • Not all registry cleaners create a backup of the registry before making changes. If the changes prevent the system from booting up, then there is no backup available to restore it in order to regain functionality. A backup of the registry is essential BEFORE making any changes to the registry.
  • Improperly removing registry entries can hamper malware disinfection and make the removal process more difficult if your computer becomes infected. For example, removing malware related registry entries before the infection is properly identified can contribute to system instability and even make the malware undetectable to removal tools.
  • The usefulness of cleaning the registry is highly overrated and can be dangerous. In most cases, using a cleaner to remove obsolete, invalid, and erroneous entries does not affect system performance but it can result in "unpredictable results".

Unless you have a particular problem that requires a registry edit to correct it, I would suggest you leave the registry alone. Using registry cleaning tools unnecessarily or incorrectly could lead to disastrous effects on your operating system such as preventing it from ever starting again. For routine use, the benefits to your computer are negligible while the potential risks are great.Louis

#7 geezer1944

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Posted 31 October 2012 - 08:54 AM

Ran chkdsk - no errors found.
Replaced Spybot with superantispyware.
Defraged.

No improvements noted in performance.

I'm hesitant to remove the WD backup software until I really discover what's happening with the machine.

JRT log says:
Junkware Removal Tool (JRT) by Thisisu
Version: 2.2.0 (10.26.2012)
OS: Microsoft Windows XP x86
Ran by Rick on Wed 10/31/2012 at 10:00:47.67
Blog: http://thisisudax.blogspot.com
**************************************************************




*** Services: 0 Detections



*** Registry Values: 0 Detections



*** Registry Keys: 0 Detections



*** Files: 0 Detections



*** Folders: 0 Detections



*** Ask Toolbar Cleanup:

Successfully deleted: [VALUE] hkey_current_user\software\microsoft\internet explorer\toolbar\webbrowser\\{d4027c7f-154a-4066-a1ad-4243d8127440}
Successfully deleted: [KEY] hkey_current_user\software\microsoft\internet explorer\searchscopes\{afbcb7e0-f91a-4951-9f31-58fee57a25c4}
Successfully deleted: [KEY] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{afbcb7e0-f91a-4951-9f31-58fee57a25c4}
Successfully deleted: [KEY] hkey_current_user\software\microsoft\windows\currentversion\ext\stats\{d4027c7f-154a-4066-a1ad-4243d8127440}



*** Event Viewer Logs - NOT cleared





**************************************************************
Scan was completed on Wed 10/31/2012 at 10:30:29.17
End of Report

Edited by geezer1944, 31 October 2012 - 09:32 AM.


#8 hamluis

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Posted 31 October 2012 - 10:24 AM

If you have a backup program installed that is constantly monitoring and backing up everything...IMO, that would account for system slowness, combined with the dearth of RAM and your "registry optimizer".

Louis




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