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Keep Getting Blue Screen Error


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14 replies to this topic

#1 abckid24

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Posted 22 October 2012 - 05:38 PM

Hi.. I keep getting the following error:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 9f
BCP1: 0000000000000003
BCP2: FFFFFA8005A8D700
BCP3: FFFFF80000B9C518
BCP4: FFFFFA800B279440
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Could anyone point me in the right direction? Thanks!

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#2 Broni

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Posted 22 October 2012 - 06:36 PM

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

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#3 abckid24

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Posted 22 October 2012 - 11:09 PM

==================================================
Dump File : 102212-46035-01.dmp
Crash Time : 10/22/2012 6:33:39 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`05a8d700
Parameter 3 : fffff800`00b9c518
Parameter 4 : fffffa80`0b279440
Caused By Driver : luafv.sys
Caused By Address : luafv.sys+7710
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102212-46035-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 1,000,624
==================================================

==================================================
Dump File : 102012-46581-01.dmp
Crash Time : 10/20/2012 3:33:18 AM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a2287a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102012-46581-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 355,072
==================================================

==================================================
Dump File : 101512-37253-01.dmp
Crash Time : 10/15/2012 11:43:57 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a3a07a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101512-37253-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 354,856
==================================================

==================================================
Dump File : 101212-33867-01.dmp
Crash Time : 10/12/2012 6:59:57 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a4797a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101212-33867-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 355,400
==================================================

==================================================
Dump File : 093012-72181-01.dmp
Crash Time : 9/30/2012 1:58:35 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a4b87a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\093012-72181-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 358,880
==================================================

==================================================
Dump File : 091912-31137-01.dmp
Crash Time : 9/19/2012 8:56:48 AM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`090dd7a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091912-31137-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 354,992
==================================================

==================================================
Dump File : 091812-34694-01.dmp
Crash Time : 9/18/2012 6:11:54 AM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a57f7a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091812-34694-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 356,368
==================================================

==================================================
Dump File : 091412-32136-01.dmp
Crash Time : 9/14/2012 11:48:08 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a4fa7a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091412-32136-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 355,896
==================================================

==================================================
Dump File : 091112-36176-01.dmp
Crash Time : 9/11/2012 7:02:50 AM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a2867a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091112-36176-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 355,056
==================================================

==================================================
Dump File : 091012-35459-01.dmp
Crash Time : 9/10/2012 9:26:26 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a3527a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\091012-35459-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 357,808
==================================================

==================================================
Dump File : 090712-31855-01.dmp
Crash Time : 9/7/2012 7:14:42 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a3307a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090712-31855-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 355,112
==================================================

==================================================
Dump File : 090712-35147-01.dmp
Crash Time : 9/7/2012 5:58:42 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`09f857a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090712-35147-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 358,880
==================================================

==================================================
Dump File : 090512-31793-01.dmp
Crash Time : 9/5/2012 4:40:16 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0684fa10
Parameter 3 : fffff800`00b9c518
Parameter 4 : fffffa80`0b4085c0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\090512-31793-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 736,048
==================================================

==================================================
Dump File : 083112-30903-01.dmp
Crash Time : 8/31/2012 7:27:19 AM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a48b7a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\083112-30903-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 354,856
==================================================

==================================================
Dump File : 082512-32604-01.dmp
Crash Time : 8/25/2012 8:09:20 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a4977a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082512-32604-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 355,112
==================================================

==================================================
Dump File : 082212-34023-01.dmp
Crash Time : 8/22/2012 7:28:29 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`091387a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082212-34023-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 354,936
==================================================

==================================================
Dump File : 081912-49374-01.dmp
Crash Time : 8/19/2012 4:34:23 PM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`068e2050
Parameter 3 : fffff800`00b9c518
Parameter 4 : fffffa80`066aa310
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\081912-49374-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 791,520
==================================================

==================================================
Dump File : 081912-40248-01.dmp
Crash Time : 8/19/2012 3:39:50 PM
Bug Check String : BUGCODE_USB_DRIVER
Bug Check Code : 0x000000fe
Parameter 1 : 00000000`00000008
Parameter 2 : 00000000`00000006
Parameter 3 : 00000000`00000005
Parameter 4 : fffffa80`0a3ec7a0
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+12a60
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\081912-40248-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 355,008
==================================================

==================================================
Dump File : 070912-39951-01.dmp
Crash Time : 7/9/2012 11:09:53 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`09ff7b30
Parameter 3 : fffffa80`09ff7e10
Parameter 4 : fffff800`02fe3510
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\070912-39951-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 284,016
==================================================

==================================================
Dump File : 061012-34491-01.dmp
Crash Time : 6/10/2012 2:36:20 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`09ff9060
Parameter 3 : fffffa80`09ff9340
Parameter 4 : fffff800`02f98510
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7f1c0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7f1c0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\061012-34491-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 283,728
==================================================

==================================================
Dump File : 040212-51433-01.dmp
Crash Time : 4/2/2012 8:55:53 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0ed084e0
Parameter 2 : fffff880`04006f5c
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`0000000d
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d000
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7cd40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\040212-51433-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 301,640
==================================================

==================================================
Dump File : 030812-34351-01.dmp
Crash Time : 3/8/2012 5:54:03 AM
Bug Check String : DRIVER_POWER_STATE_FAILURE
Bug Check Code : 0x0000009f
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`0686da10
Parameter 3 : fffff800`04217518
Parameter 4 : fffffa80`0c6f6c10
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\030812-34351-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 752,256
==================================================

==================================================
Dump File : 022912-36660-01.dmp
Crash Time : 2/29/2012 11:01:53 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`09ffc060
Parameter 3 : fffffa80`09ffc340
Parameter 4 : fffff800`02fd28b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\022912-36660-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 283,664
==================================================

==================================================
Dump File : 102611-36270-01.dmp
Crash Time : 10/26/2011 6:32:05 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`09f5bb30
Parameter 3 : fffffa80`09f5be10
Parameter 4 : fffff800`02fd38b0
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc40
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7cc40
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\102611-36270-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 282,776
==================================================

#4 Broni

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Posted 23 October 2012 - 10:14 AM

I don't see anything conclusive since we have different type of errors and different system files are involved.

Are you doing anything in particular when the BSOD happens?

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#5 abckid24

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Posted 24 October 2012 - 05:36 PM

When I physically move my laptop quickly, I always here the "USB sound" (when you normally plug in a USB device).. even though I'm not plugging anything in. And sometimes it freezes from the quick movement. Also, I notice the computer freezes and then comes back or completely freezes and I have to restart when playing music or playing videos. Other times when I am away from the computer, I will come back and it will randomly be restarted. That's all I can think of at the moment.

#6 Broni

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Posted 24 October 2012 - 06:57 PM

When I physically move my laptop quickly, I always here the "USB sound" (when you normally plug in a USB device).. even though I'm not plugging anything in. And sometimes it freezes from the quick movement.

It may be some internal issue.

Let's run couple more tools...

Download and install System Information for Windows
Run the program.
After it scans your computer, navigate to Hardware>Sensors and post all info from there.

Posted Image

=============================

Please download MiniToolBox, save it to your desktop and run it.

Checkmark following boxes:
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings)
  • List Users, Partitions and Memory size
Click Go and post the result.

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#7 abckid24

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Posted 24 October 2012 - 11:04 PM

Hewlett-Packard 1436
Temperatures
TZ00 49 °C (120 °F) 49 °C (120 °F) 55 °C (130 °F)
TZ02 52 °C (125 °F) 52 °C (125 °F) 56 °C (132 °F)
PCH 59 °C (138 °F) 59 °C (138 °F) 59 °C (138 °F)
GMCH 59 °C (138 °F) 59 °C (138 °F) 65 °C (148 °F)
Intel Core i5 480M
Temperatures
Core #0 47 °C (116 °F) 47 °C (116 °F) 72 °C (161 °F)
Core #2 50 °C (121 °F) 50 °C (121 °F) 76 °C (168 °F)
WDC WD7500BPVT-60HXZT1
Temperatures
Assembly 28 °C (82 °F) 28 °C (82 °F) 28 °C (82 °F)
Air Flow 28 °C (82 °F) 28 °C (82 °F) 28 °C (82 °F)
Mobility Radeon HD 5650
Voltages
VIN0 0.90 V 0.90 V 0.95 V
Temperatures
TMPIN0 53 °C (127 °F) 53 °C (127 °F) 57 °C (134 °F)
Battery
Voltages
Current Voltage 16.70 V 16.68 V 16.70 V
Capacities
Designed Capacity 55811 mWh 55811 mWh 55811 mWh
Full Charge Capacity 55811 mWh 55811 mWh 55811 mWh
Current Capacity 45895 mWh 45332 mWh 45895 mWh
Levels
Wear Level 0 %
Charge Level 82 % 81 % 82 %

MiniToolBox by Farbar Version: 23-07-2012
Ran by abckid24 (administrator) on 25-10-2012 at 00:01:35
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/24/2012 10:12:10 PM) (Source: Application Error) (User: )
Description: Faulting application name: MagicSubmitter.exe, version: 1.0.0.0, time stamp: 0x507fb682
Faulting module name: ChilkatDotNet2.dll, version: 9.3.2.0, time stamp: 0x5020250a
Exception code: 0xc0000005
Fault offset: 0x000b09e2
Faulting process id: 0x%9
Faulting application start time: 0xMagicSubmitter.exe0
Faulting application path: MagicSubmitter.exe1
Faulting module path: MagicSubmitter.exe2
Report Id: MagicSubmitter.exe3

Error: (10/24/2012 07:38:30 PM) (Source: Application Error) (User: )
Description: Faulting application name: tesseract.exe, version: 0.0.0.0, time stamp: 0x4ccfef9c
Faulting module name: MSVCR90.dll, version: 9.0.30729.6161, time stamp: 0x4dace5b9
Exception code: 0xc0000417
Fault offset: 0x0002fc96
Faulting process id: 0x1e98
Faulting application start time: 0xtesseract.exe0
Faulting application path: tesseract.exe1
Faulting module path: tesseract.exe2
Report Id: tesseract.exe3

Error: (10/24/2012 05:27:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: MagicSubmitter.exe, version: 1.0.0.0, time stamp: 0x507fb682
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0c7aaee8
Faulting process id: 0xee0
Faulting application start time: 0xMagicSubmitter.exe0
Faulting application path: MagicSubmitter.exe1
Faulting module path: MagicSubmitter.exe2
Report Id: MagicSubmitter.exe3

Error: (10/24/2012 05:19:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: MagicSubmitter.exe, version: 1.0.0.0, time stamp: 0x507fb682
Faulting module name: mscorwks.dll, version: 2.0.50727.5456, time stamp: 0x4ef6c72d
Exception code: 0xc0000005
Fault offset: 0x00055acc
Faulting process id: 0x%9
Faulting application start time: 0xMagicSubmitter.exe0
Faulting application path: MagicSubmitter.exe1
Faulting module path: MagicSubmitter.exe2
Report Id: MagicSubmitter.exe3

Error: (10/24/2012 05:19:37 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5456 - Fatal Execution Engine Error (744AEABE) (80131506)

Error: (10/24/2012 05:19:37 PM) (Source: .NET Runtime) (User: )
Description: .NET Runtime version 2.0.50727.5456 - Fatal Execution Engine Error (744AEABE) (80131506)

Error: (10/24/2012 02:46:17 PM) (Source: Application Error) (User: )
Description: Faulting application name: MagicSubmitter.exe, version: 1.0.0.0, time stamp: 0x507fb682
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17932, time stamp: 0x50327672
Exception code: 0xe0434f4d
Fault offset: 0x0000c41f
Faulting process id: 0x1e24
Faulting application start time: 0xMagicSubmitter.exe0
Faulting application path: MagicSubmitter.exe1
Faulting module path: MagicSubmitter.exe2
Report Id: MagicSubmitter.exe3

Error: (10/23/2012 11:14:03 AM) (Source: RasClient) (User: )
Description: CoId={7C436E33-FCE1-49DF-A1F4-2AB0FAE6A592}: The user PINGSHOT\abckid24 dialed a connection named HMAVPN which has failed. The error code returned on failure is 691.

Error: (10/23/2012 11:13:38 AM) (Source: RasClient) (User: )
Description: CoId={B32FE4A5-08C0-4C42-B61A-EAED6FF93302}: The user PINGSHOT\abckid24 dialed a connection named HMAVPN which has failed. The error code returned on failure is 691.

Error: (10/23/2012 11:13:11 AM) (Source: RasClient) (User: )
Description: CoId={D82A3B5B-5291-4224-87BD-01D72C35ABCA}: The user PINGSHOT\abckid24 dialed a connection named HMAVPN which has failed. The error code returned on failure is 691.


System errors:
=============
Error: (10/23/2012 11:11:11 AM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%2

Error: (10/23/2012 11:10:07 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (10/23/2012 11:09:15 AM) (Source: BugCheck) (User: )
Description: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000005, 0xfffffa80092777a0)C:\Windows\MEMORY.DMP102312-35022-01

Error: (10/23/2012 11:09:06 AM) (Source: Service Control Manager) (User: )
Description: The Synergy Client service failed to start due to the following error:
%%2

Error: (10/23/2012 11:09:04 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:04:54 AM on ?10/?23/?2012 was unexpected.

Error: (10/23/2012 06:18:56 AM) (Source: Service Control Manager) (User: )
Description: The HP Support Assistant Service service failed to start due to the following error:
%%2

Error: (10/23/2012 06:17:53 AM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)

Error: (10/23/2012 06:16:58 AM) (Source: BugCheck) (User: )
Description: 0x000000fe (0x0000000000000008, 0x0000000000000006, 0x0000000000000005, 0xfffffa800a7267a0)C:\Windows\MEMORY.DMP102312-36379-01

Error: (10/23/2012 06:16:51 AM) (Source: Service Control Manager) (User: )
Description: The Synergy Client service failed to start due to the following error:
%%2

Error: (10/23/2012 06:16:49 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 6:13:17 AM on ?10/?23/?2012 was unexpected.


Microsoft Office Sessions:
=========================
Error: (10/24/2012 10:12:10 PM) (Source: Application Error)(User: )
Description: MagicSubmitter.exe1.0.0.0507fb682ChilkatDotNet2.dll9.3.2.05020250ac0000005000b09e2

Error: (10/24/2012 07:38:30 PM) (Source: Application Error)(User: )
Description: tesseract.exe0.0.0.04ccfef9cMSVCR90.dll9.0.30729.61614dace5b9c00004170002fc961e9801cdb240ac343c86C:\PROGRA~2\CAPTCH~1\tesseract\tesseract.exeC:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57\MSVCR90.dllea39a6bc-1e33-11e2-b6dc-8a7fffa97d98

Error: (10/24/2012 05:27:20 PM) (Source: Application Error)(User: )
Description: MagicSubmitter.exe1.0.0.0507fb682unknown0.0.0.000000000c00000050c7aaee8ee001cdb22d49c4e7dcC:\Program Files (x86)\Alexandr Krulik\Magic Submitter\MagicSubmitter.exeunknown97172547-1e21-11e2-b6dc-8a7fffa97d98

Error: (10/24/2012 05:19:37 PM) (Source: Application Error)(User: )
Description: MagicSubmitter.exe1.0.0.0507fb682mscorwks.dll2.0.50727.54564ef6c72dc000000500055acc

Error: (10/24/2012 05:19:37 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5456 - Fatal Execution Engine Error (744AEABE) (80131506)

Error: (10/24/2012 05:19:37 PM) (Source: .NET Runtime)(User: )
Description: .NET Runtime version 2.0.50727.5456 - Fatal Execution Engine Error (744AEABE) (80131506)

Error: (10/24/2012 02:46:17 PM) (Source: Application Error)(User: )
Description: MagicSubmitter.exe1.0.0.0507fb682KERNELBASE.dll6.1.7601.1793250327672e0434f4d0000c41f1e2401cdb18a06c28cd6C:\Program Files (x86)\Alexandr Krulik\Magic Submitter\MagicSubmitter.exeC:\Windows\syswow64\KERNELBASE.dll17a18205-1e0b-11e2-b6dc-8a7fffa97d98

Error: (10/23/2012 11:14:03 AM) (Source: RasClient)(User: )
Description: {7C436E33-FCE1-49DF-A1F4-2AB0FAE6A592}PINGSHOT\abckid24HMAVPN691

Error: (10/23/2012 11:13:38 AM) (Source: RasClient)(User: )
Description: {B32FE4A5-08C0-4C42-B61A-EAED6FF93302}PINGSHOT\abckid24HMAVPN691

Error: (10/23/2012 11:13:11 AM) (Source: RasClient)(User: )
Description: {D82A3B5B-5291-4224-87BD-01D72C35ABCA}PINGSHOT\abckid24HMAVPN691


=========================== Installed Programs ============================

µTorrent (Version: 3.1.3)
Adobe AIR (Version: 2.5.1.17730)
Adobe Community Help (Version: 3.4.980)
Adobe Dreamweaver CS5.5 (Version: 11.5)
Adobe Flash Player 10 ActiveX (Version: 10.1.82.76)
Adobe Flash Player 11 Plugin (Version: 11.1.102.55)
Adobe Photoshop Elements 8.0 (Version: 8.0)
Adobe Premiere Elements 8.0 (Version: 8.0)
Adobe Reader 9.5.0 MUI (Version: 9.5.0)
Adobe Shockwave Player 11.5 (Version: 11.5.8.612)
Adobe Widget Browser (Version: 2.0 Build 230)
Adobe Widget Browser (Version: 2.0.230)
Alcor Micro USB Card Reader (Version: 1.2.517.35221)
Amazon Kindle
Apple Software Update (Version: 2.1.3.127)
Article Marketing Robot (Version: 2.0.02)
ATI Catalyst Install Manager (Version: 3.0.790.0)
Bing Rewards Client Installer (Version: 16.0.345.0)
Broadcom 2070 Bluetooth 3.0 (Version: 6.3.0.6300)
Captcha Sniper
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2010.0909.1412.23625)
Catalyst Control Center Graphics Previews Vista (Version: 2010.0909.1412.23625)
Catalyst Control Center InstallProxy (Version: 2010.0909.1412.23625)
Catalyst Control Center Localization All (Version: 2010.0909.1412.23625)
ccc-core-static (Version: 2010.0909.1412.23625)
ccc-utility64 (Version: 2010.0909.1412.23625)
CCC Help Chinese Standard (Version: 2010.0909.1411.23625)
CCC Help Chinese Traditional (Version: 2010.0909.1411.23625)
CCC Help Czech (Version: 2010.0909.1411.23625)
CCC Help Danish (Version: 2010.0909.1411.23625)
CCC Help Dutch (Version: 2010.0909.1411.23625)
CCC Help English (Version: 2010.0909.1411.23625)
CCC Help Finnish (Version: 2010.0909.1411.23625)
CCC Help French (Version: 2010.0909.1411.23625)
CCC Help German (Version: 2010.0909.1411.23625)
CCC Help Greek (Version: 2010.0909.1411.23625)
CCC Help Hungarian (Version: 2010.0909.1411.23625)
CCC Help Italian (Version: 2010.0909.1411.23625)
CCC Help Japanese (Version: 2010.0909.1411.23625)
CCC Help Korean (Version: 2010.0909.1411.23625)
CCC Help Norwegian (Version: 2010.0909.1411.23625)
CCC Help Polish (Version: 2010.0909.1411.23625)
CCC Help Portuguese (Version: 2010.0909.1411.23625)
CCC Help Russian (Version: 2010.0909.1411.23625)
CCC Help Spanish (Version: 2010.0909.1411.23625)
CCC Help Swedish (Version: 2010.0909.1411.23625)
CCC Help Thai (Version: 2010.0909.1411.23625)
CCC Help Turkish (Version: 2010.0909.1411.23625)
CyberLink DVD Suite (Version: 7.0.3320)
DVD Menu Pack for HP MediaSmart Video (Version: 4.2.4412)
Energy Star Digital Logo (Version: 1.0.1)
ESU for Microsoft Windows 7 (Version: 1.0.0)
Evernote v. 4.5.7 (Version: 4.5.7.7146)
Everything 1.2.1.371
FileZilla Client 3.5.3 (Version: 3.5.3)
Google Chrome (Version: 22.0.1229.94)
Google Update Helper (Version: 1.3.21.123)
HMA! Pro VPN 2.6.9 (Version: 2.6.9)
HP 3D DriveGuard (Version: 4.0.10.1)
HP Customer Experience Enhancements (Version: 6.0.1.7)
HP Documentation (Version: 1.1.2.1)
HP ENVY Document Card Utilities (Version: 1.0.5)
HP MediaSmart DVD (Version: 4.2.4521)
HP MediaSmart Movies and TV (Version: 1.0.1.2)
HP MediaSmart Music (Version: 4.2.4604)
HP MediaSmart Photo (Version: 4.2.4513)
HP MediaSmart SmartMenu (Version: 3.1.2.2)
HP MediaSmart Video (Version: 4.2.4522)
HP MediaSmart Webcam (Version: 4.2.3303)
HP MediaSmart/TouchSmart Netflix (Version: 1.0.4.0)
HP MovieStore (Version: 1.0.023)
HP MovieStore (Version: 2.0.2)
HP Power Manager (Version: 1.1.2)
HP Quick Launch (Version: 2.2.7)
HP Setup (Version: 8.4.4400.3525)
HP Software Framework (Version: 4.0.70.1)
HP Wireless Assistant (Version: 4.0.10.0)
IDT Audio (Version: 1.0.6300.0)
ImgBurn (Version: 2.5.7.0)
Intel Digital Logo (Version: 1.0.5)
Intel® Management Engine Components (Version: 6.0.0.1179)
Intel® Rapid Storage Technology (Version: 9.6.1.1001)
Intel® Turbo Boost Technology Driver (Version: 01.02.00.1002)
Java 7 Update 9 (Version: 7.0.90)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 21 (64-bit) (Version: 6.0.210)
Java™ 6 Update 29 (Version: 6.0.290)
LogonStudio (Version: 1.7.15)
Magic Submitter version 3.04 (Version: 3.04)
Mass Video Blaster (Version: 1.96)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Mouse and Keyboard Center (Version: 2.0.161.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Security Client (Version: 4.1.0522.0)
Microsoft Security Essentials (Version: 4.1.522.0)
Microsoft Silverlight (Version: 4.1.10329.0)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
Microsoft WSE 3.0 Runtime (Version: 3.0.5305.0)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
Microsoft_VC90_MFCLOC_x86 (Version: 1.00.0000)
Movie Theme Pack for HP MediaSmart Video (Version: 4.2.4412)
Mozilla Firefox 10.0 (x86 en-US) (Version: 10.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
Notepad++ (Version: 5.9.3)
Proxy Goblin (Version: 2.5.7)
PX Profile Update (Version: 1.00.1.)
Realtek Ethernet Controller Driver (Version: 7.25.824.2010)
Recovery Manager (Version: 5.5.3223)
RoxioNow Player (Version: 1.9.5.101)
Screaming Frog SEO Spider (Version: 0.01)
SIW version 2011.10.29 (Version: 2011.10.29)
Skype™ 5.10 (Version: 5.10.116)
SmartSound Quicktracks for Premiere Elements 8.0 (Version: 3.11.3090)
Spotify (Version: 0.8.5.1331.ge9d898e3)
Stardock MyColors (Version: 2.7.500)
Swiki version 1.0 (Version: 1.0)
Synaptics Pointing Device Driver (Version: 15.1.6.64)
TeamViewer 7 (Version: 7.0.12142)
The Action Machine 3
TheBestSpinner3
UltraEdit (Version: 18.20.1021)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update or Uninstall SENukeX (Version: 1.0.0.137)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
Video Marketing Blaster (Version: 1.21)
VirtualCloneDrive
VLC media player 2.0.0 (Version: 2.0.0)
Web Data Extractor Pro 2.0
WinRAR 4.10 (32-bit) (Version: 4.10.0)
XRumerIEPlugin 1.1 (Trusted) (Version: 1.1.0)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 5941.61 MB
Available physical RAM: 3049.79 MB
Total Pagefile: 11881.41 MB
Available Pagefile: 8408.81 MB
Total Virtual: 4095.88 MB
Available Virtual: 3954.32 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:671.1 GB) (Free:481.8 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:27.24 GB) (Free:3.99 GB) NTFS

========================= Users: ========================================

User accounts for \\PINGSHOT

abckid24 Administrator Guest


**** End of log ****

#8 AustrAlien

AustrAlien

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Posted 24 October 2012 - 11:15 PM

What do you have connected to the system using USB?

Let's collect some more information: I'll have a look at it and help you try to resolve the problem.

:step1: Please follow the instructions: Blue Screen of Death (BSOD) Posting Instructions - Windows 8, 7 & Vista

(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the Documents folder!)
... with one exception to the following line under Step 4:
  • "Create a new thread HERE and attach the file(s)."
The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit).
  • Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file.
See the suggestions in the following links for recommendations on file sharing websites:
  • http://lifehacker.com/388284/best-online-file-sharing-services
  • http://www.hongkiat.com/blog/15-great-free-online-file-sharing-alternatives/
  • http://www.smashingapps.com/2008/08/28/5-best-free-file-hosting-services-to-store-your-files.html

    I can recommend Posted Image: Also suitable is Posted Image

:step2: Please Publish a Snapshot using Speccy, and post a link to it in this thread.
  • It is a convenient and accurate way of providing us with details of your computer specifications.

AustrAlien
Google is my friend. Make Google your friend too.

Posted Image

#9 abckid24

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Posted 11 November 2012 - 05:25 PM

Hi, I apoligize about the big delay. Here are the two links:

https://www.box.com/s/vajaas1fniq8voyg5wt4
http://speccy.piriform.com/results/A78VgUIbpVpK4VhFpsLBIwx

Thanks

#10 AustrAlien

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Posted 15 November 2012 - 01:19 AM

I apologise for the delay in getting back to you. I have been without internet connection since the phone/broadband line was cut by machinery working less than 200 yards up the street.

I am currently trying to catch up on topics and will reply to you as soon as possible.
AustrAlien
Google is my friend. Make Google your friend too.

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#11 abckid24

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Posted 18 November 2012 - 10:48 PM

No problem - take your time.

#12 abckid24

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Posted 30 November 2012 - 01:09 AM

Hi AustrAlien, could we continue working on this problem when you get the chance please?

Thanks!

#13 AustrAlien

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Posted 30 November 2012 - 01:14 AM

My apologies for neglecting to get back to you. I will endeavour to do that this evening.

At anytime ... don't hesitate to give me a nudge if I appear to have overlooked you! :thumbup2:

Can you bring me up to date on how your system has been behaving, and upload any recent crash dumps.
Please zip up the minidumps and attach the resultant zip file to your next reply:
  • Navigate to C:\Windows\Minidump <<< folder
  • Click on the first minidump file to select it.
  • Hold down the <Shift> key, and click on the last minidump file to select all of the files.
  • Release the <Shift> key.
  • Now, right-click on any one of the selected files > Send to ... > Compressed (zipped) Folder.
    The zip file will be located in the same place (the Minidump folder).
  • Attach the zip file to your next reply.
    When you click on Add Reply, you will see the facility to attach a file just below the box where you type your message.

AustrAlien
Google is my friend. Make Google your friend too.

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#14 abckid24

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Posted 01 December 2012 - 05:28 PM

Thanks for the reply. Everything has stayed the same.. maybe even more crashes of late. Some of them result in the blue screen and others just freeze up the computer completely.

The zip file is too large to attach so I uploaded it to box.com:

https://www.box.com/s/ryrsotmb6dpi0ntyhv8x

Edited by abckid24, 01 December 2012 - 05:29 PM.


#15 AustrAlien

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Posted 02 December 2012 - 01:28 AM

List of available minidumps:
112912-30981-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
112712-31761-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
112312-34569-01.dmp	CRITICAL_OBJECT_TERMINATION	0x000000f4	
112312-32682-01.dmp	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED	0x1000007e	
112112-32588-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
111412-41168-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
111312-37440-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
111112-34944-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
110812-33337-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
110612-34133-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
103012-36722-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
102611-36270-01.dmp	CRITICAL_OBJECT_TERMINATION	0x000000f4	
102312-36379-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
102312-35022-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
102212-46035-01.dmp	DRIVER_POWER_STATE_FAILURE	0x0000009f	
102012-46581-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
101512-37253-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
101212-33867-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
093012-72181-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
091912-31137-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
091812-34694-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
091412-32136-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
091112-36176-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
091012-35459-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
090712-35147-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
090712-31855-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
090512-31793-01.dmp	DRIVER_POWER_STATE_FAILURE	0x0000009f	
083112-30903-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
082512-32604-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
082212-34023-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
081912-49374-01.dmp	DRIVER_POWER_STATE_FAILURE	0x0000009f	
081912-40248-01.dmp	BUGCODE_USB_DRIVER	0x000000fe	
070912-39951-01.dmp	CRITICAL_OBJECT_TERMINATION	0x000000f4	
061012-34491-01.dmp	CRITICAL_OBJECT_TERMINATION	0x000000f4	
040212-51433-01.dmp		0x00000116	
030812-34351-01.dmp	DRIVER_POWER_STATE_FAILURE	0x0000009f	
022912-36660-01.dmp	CRITICAL_OBJECT_TERMINATION	0x000000f4	

Summary of all available crash dumps:
There may be more than one issue responsible for the varied crashes.

:step1: STOP 0x000000FE: BUGCODE_USB_DRIVER
The only device I see reported (by Speccy) as USB-connected is the HP web-cam:
Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
USB Root Hub
Generic USB Hub
USB Composite Device
HP Webcam
Let's try the most simple fix first.
  • Go to Device Manager and uninstall the device.
  • Restart the computer and allow Windows to reinstall the device.
  • Let me know if the USB related issues (connect/disconnect sound, freezing, crashing with a STOP 0xFE error) persist.

:step2: atikmdag.sys ... ATI Video driver
  • atikmdag.sys Fri Sep 10 04:24:50 2010 ... ATI Video driver 
    atikmpag.sys Fri Sep 10 03:52:49 2010 ... ATI Video driver
FAILURE_BUCKET_ID: X64_0x7E_atikmdag+dbc99 (see bugcheck summary 112312-32682-01.dmp below)
Probably caused by : atikmdag.sys ( atikmdag+dbc99 )
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION} Integer division by zero.

See Vir Gnarus' comments on EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION} Integer division by zero.
http://www.sysnative.com/forums/showthread.php/4342-Intermittent-BSOD-only-during-startup-Win-7?p=32178&viewfull=1#post32178


:step3: NETwNs64.sys ... Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7
  • NETwNs64.sys Wed Jul 14 21:42:54 2010
FAILURE_BUCKET_ID: X64_0x9F_3_NETwNs64_IMAGE_pci.sys (see bugcheck summary 090512-31793-01.dmp below)
This same cause is indicated in 2 of the dumps:
  • 090512-31793-01.dmp
  • 030812-34351-01.dmp
In relation to :step2: and :step3: above, visit the HP website with the full model details of your particular laptop (you may need to look at the under-side) and check for the availability of any updates for your system, particularly in relation to the two devices highlighted:
  • ATI Video drivers
  • Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7
Download and install updates if available.

=======================
BSOD BUGCHECK SUMMARY: selected minidumps
................................................................
Loading Dump File [C:\CactusIsland\abckid24_BC\Minidump\112312-32682-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17944.amd64fre.win7sp1_gdr.120830-0333
Debug session time: Sat Nov 24 13:29:05.209 2012 (UTC + 11:00)
System Uptime: 0 days 3:31:01.723
Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+dbc99 )
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
EXCEPTION_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION} Integer division by zero.
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x7E
PROCESS_NAME: System
ERROR_CODE: (NTSTATUS) 0xc0000094 - {EXCEPTION} Integer division by zero.
FAILURE_BUCKET_ID: X64_0x7E_atikmdag+dbc99
Bugcheck code 1000007E
Arguments ffffffff`c0000094 fffff880`04aecc99 fffff880`06f04fb8 fffff880`06f04810
BiosVersion = F.24
BiosReleaseDate = 02/21/2011
SystemManufacturer = Hewlett-Packard
SystemProductName = HP ENVY 14 Notebook PC
CPUID: "Intel® Core™ i5 CPU M 480 @ 2.67GHz"
MaxSpeed: 2670
CurrentSpeed: 2660
................................................................
Loading Dump File [C:\CactusIsland\abckid24_BC\Windows7_Vista_jcgriff2\090512-31793-01.dmp]
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Built by: 7601.17835.amd64fre.win7sp1_gdr.120503-2030
Debug session time: Thu Sep 6 07:38:01.239 2012 (UTC + 11:00)
System Uptime: 0 days 2:33:37.753
*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : pci.sys
DRIVER_POWER_STATE_FAILURE (9f)
DRVPOWERSTATE_SUBCODE: 3
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
FAILURE_BUCKET_ID: X64_0x9F_3_NETwNs64_IMAGE_pci.sys
Bugcheck code 0000009F
Arguments 00000000`00000003 fffffa80`0684fa10 fffff800`00b9c518 fffffa80`0b4085c0

0: kd> !irp fffffa800b4085c0
>[ 16, 2] 0 0 fffffa8009271050 00000000 00000000-00000000
*** WARNING: Unable to verify timestamp for NETwNs64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
................................................................

Edited by AustrAlien, 02 December 2012 - 01:33 AM.

AustrAlien
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