I updated Windows. I downloaded and installed the Zune software from http://support.xbox.com/en-US/zune/software/download. After clicking on ZuneSetupPkg.exe and ZunePackage.exe, I get a message saying that Zune is already installed, although it shows up nowhere on my computer, not even in the control panel under add/ remove programs.
I have no idea what to try next to get this successfully installed, and I would appreciate it so much if anyone could help.
Edited by Minijulia, 22 October 2012 - 03:37 PM.