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DDS


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2 replies to this topic

#1 richierein

richierein

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Posted 19 October 2012 - 05:48 PM

Hi,

Attached are two files, DDS.txt and Attach.txt. They are included in Newzip.zipAttached File  NewZip.zip   12.75KB   6 downloads I found the program in my Infopackets newsletter. How can you help me?

Richard Rein

*Moderator Edit: Moved topic from Windows 7 to the more appropriate forum. DDS logs are to be posted only in MRL. Also deleted email address. ~ Queen-Evie*

Edited by Queen-Evie, 19 October 2012 - 06:18 PM.


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#2 CatByte

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Posted 19 October 2012 - 06:55 PM

Please run the following:

  • Please download aswMBR.exe and save it to your desktop.
  • Double click aswMBR.exe to start the tool.
  • When asked if you want to download Avast's virus definitions please select Yes.
  • Click Scan

  • Upon completion of the scan, click Save log and save it to your desktop, and post that log in your next reply for review. Note - do NOT attempt any Fix yet.
  • You will also notice another file created on the desktop named MBR.dat. Right click that file and select Send To>Compressed (zipped) file. Attach that zipped file in your next reply as well.


NEXT



Please download TDSSKiller.zip
  • Extract it to your desktop
  • Double click TDSSKiller.exe
  • when the window opens, click on Change Parameters
  • under ”Additional options”, put a check mark in the box next to “Detect TDLFS File System”
  • click OK
  • Press Start Scan
    • If Malicious objects are found then ensure Cure is selected
    • If TDLFS File System/TDSS File system is found then ensure Cure is selected (if cure is not available, choose skip)
    • Then click Continue > Reboot now
  • Copy and paste the log in your next reply
    • A copy of the log will be saved automatically to the root of the drive (typically C:\)

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015


#3 CatByte

CatByte

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Posted 26 October 2012 - 05:50 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.

Microsoft MVP - 2010, 2011, 2012, 2013, 2014, 2015





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