Welcome to Bleeping computer.
Please follow my instructions below.
I need two files from you for you to help me help you better.
 Go to Piriform's website
, and click the big
Next, click Download from Piriform.com
(the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page
link and download the portable version
You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
 After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all
. Click Next
. Open up the extracted folder and double-click on Speccy.
 Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
Now, at the top, click File
> Publish Snapshot
You will see the following prompt:
Edit: The image above must have been deleted from imageshack, that's why it is presently not loading)
> then Copy to Clipboard
Now, once you are back in the forum topic you are posting in, click the
button. Right-click in the empty space of the Reply box and click Paste
. Then, click Add Reply
below the Reply box.
Congrats! You have just posted your specs!
Please download VEW
and save it to your Desktop: http://images.malwareremoval.com/vino/VEW.exe
then under Select log to query
, select: Application
Under Select type to list
, select: Critical (Vista only)
Click the radio button for Number of events
Type 20 in the 1 to 20
Then click the Run
Notepad will open with the output log.
In Notepad, click Edit > Select all
then Edit > Copy
Reply to this post, click in the reply window and press Ctrl+V
on your keyboard to paste the log.
Once you have posted those two files to this topic I can assist you better.
Kind regards as always and thank you for chosing Bleeping Computer.com
Edited by MrBruce1959, 19 October 2012 - 08:35 PM.