I recently got a PC that my office was getting rid of. The PC was in great shape and I was told it worked fine when they gave it to me. They ripped out the hard drive and gave me the machine.
As soon as I got it, I put a brand new 2Tb Seagate HDD in. I also replaced the existing RAM (2x1Gb sticks) with 2x 2Gb sticks with the memory speed to match my motherboard. Finally I swapped out the ATI Radeon HD2900XT with a Nvidia Geforce GTX 460.
There was a sound card (PCI) I removed as well as a redundant firewire port I unhooked from the Mobo.
I then booted and peformed a fresh install of Windows 7 32bit Pro. Everything seemed to be going fine... until I tried to shut down.
Windows would freeze on the Shutting Down screen. I mean freeze because the spinning circle would stop and the entire machine was unresponsive. I read online that pre-Service Pack 1 Windows 7 didn't like multi-core processers and would have issues shutting down, so I updated to SP1 (along with a bunch of other updates).
Now when I try to shut down, the Shutting Down screen disappears and the signal to the monitor ends, however the machine stays on. I can hear the fans running and see the lights to the PCI cards still on. Once again I have no option but to hold the power button until it shuts down.
I have looked up and down many forums with plenty of people posting, but none of their solutions worked...
One extra note I double checked every driver and they are all up to day. Also when I boot in Safe Mode the PC shuts down fine and I have no problem restarting, just shutting down...
Here is where it gets worse... I tried to play Starcraft 2 and after a short period (3 min) the entire computer froze up. I looked in the event viewer after rebooting and saw no error around the time the freeze occurred. However I did see three other errors:
The ScRegSetValueExW call failed for FailureActions with the following error:
Access is denied.
- and -
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
- and -
The previous system shutdown at 7:58:19 PM on 10/18/2012 was unexpected.
Additionally I tried running Starcraft II with the absolute minimum settings and the same result occurred. (previously my default was high/ultra)
I have attached my dxdiag and my mgadiag. Thanks for reading!
Edited by hamluis, 26 October 2012 - 10:11 AM.
Moved from Win 7 to Internal Hardware - Hamluis.