Posted 19 October 2012 - 05:45 AM
I had an intial post in the Window/XP home..Pro forum which was moved to the apprpriate forum by Queene~Evie...
This post was regarding a virus/ or malware problem that started by what I thought was my 12 rd old daughter getting something on our home pc...I have a HP comp..w/wnd XP Media Ed. IE8. SP3 installed...It was running fine up until about 2 wks ago..my IE8 stopped working. I'd click the icon--it just opens for a moment then closes...I also couldnt open any downloaded file from microsoft using Firefox...the download wnd pops up saying download complete. but, the field that says open file/folder now was GREY...after alot of research...I noticed I had this search/babylon toolbar on my IE8 before it stopped working and thins whitesmoke on Firefox. I finally ended up deleting IE8 and the SP3 from control panel. After that I had only IE6 but it would work.
But, from Microsoft site I couldnt reinstall them. I also prior to the IE8 not working had downloaded the free AVG 2012 version from Cnet.com. which is not working also...shows in the bottom right of screen with an exclamation point through it just to let you know.
The BC advisor assigned to me had me run several different programs.. and now it does seem better I was able to download the IE8 from microsoft...although now like before I click on the icon on the desktop it opens for a moment and closes. There are several other things not working. I can't open System Tools at all...nothing works...doesnt even open the window. I can download the SP3 from Microsoft and it starts running then stops and says system error. at least now I can download things from the site and open and run them...I thought it was a registry problem....but I dont want to make any bad moves there. The BC advisor says it's something more than just a malware issue and told me to repost an ad here again...I still have the logs he had me run.
My firefox works fine thats how I can communicate.
thanks for your help
Thanks in advance for your help....