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Blue screen while trying to generate gmer log after trojan alureon.fq


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14 replies to this topic

#1 richirene

richirene

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Posted 17 October 2012 - 07:13 PM

I was directed to place a gmer log on this site, but computer gave blue screen twice. can I try to run in safe mode?

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#2 richirene

richirene
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  • Local time:05:41 PM

Posted 17 October 2012 - 11:27 PM

I was directed to this forum by narenxp from the "Am I infected forum" after several, several steps trying to clear up problems from Trojan-Alureon.fq to post dds and gmer logs but now I have twice been shut down to blue screen while trying to run gmer log, I successfully got the dds logs. I was wondering if I could try to get the gmer log in safe mode, will it have all the information needed? (hopefully wont go to blue screen)

I have been having several internet problems and about 3 blue screens since, linked below are the steps I have already done to attempt to clear all this up but right now I am just trying to get the proper logs.

http://www.bleepingcomputer.com/forums/topic471798.html

I finally could run the gmer scan in normal mode,the requested logs are posted below:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 10.7.2
Run by bronson at 21:05:52 on 2012-10-16
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.285 [GMT -7:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Dell DataSafe Local Backup\Toaster.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
c:\Program Files\Microsoft Security Client\NisSrv.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\WSED\WSED.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\CapsLKNotify\CapsLKNotify.exe
C:\Program Files\Battery Meter\BTMeter.exe
C:\VTech\DownloadManager\System\AgentMonitor.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Cobian Backup 8\Cobian.exe
C:\Program Files\Cobian Backup 8\cbInterface.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Bar = Preserve
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [CPN Notifier] c:\program files\juicy stakes 2.0\PokerNotifier.exe
mRun: [WSED] c:\program files\wsed\WSED.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HF_G_Jul] "c:\program files\avg secure search\HF_G_Jul.exe" /DoAction
mRun: [Dell Registration] c:\program files\system registration\prodreg.exe /boot
mRun: [Dell DataSafe Online] c:\program files\dell\dell datasafe online\NOBuClient.exe
mRun: [CapsLKNotify] c:\program files\capslknotify\CapsLKNotify.exe
mRun: [BTMeter] c:\program files\battery meter\BTMeter.exe
mRun: [BingDesktop] c:\program files\microsoft\bingdesktop\BingDesktop.exe /fromkey
mRun: [AgentMonitor] c:\vtech\downloadmanager\system\AgentMonitor.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\bronson\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\users\bronson\appdata\roaming\micros~1\windows\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Trusted Zone: general-changelog-team.fr
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://zone.msn.com/bingame/popcaploader_v10.cab
TCP: DhcpNameServer = 68.116.46.115 24.205.192.61 24.205.224.36
TCP: Interfaces\{E13B617B-3A50-40BF-A070-84BA83739AA9} : DhcpNameServer = 68.116.46.115 24.205.192.61 24.205.224.36
TCP: Interfaces\{E13B617B-3A50-40BF-A070-84BA83739AA9}\055726C696360275966696020727F6679646564602269702C47334 : DhcpNameServer = 4.2.2.2
TCP: Interfaces\{E13B617B-3A50-40BF-A070-84BA83739AA9}\37869637C61607 : DhcpNameServer = 192.168.1.1
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - c:\program files\cozi express\CoziProtocolHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 EMSC;COMPAL Embedded System Control;c:\windows\system32\drivers\EMSC.sys [2009-6-26 13680]
R0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552]
R1 MpKsldfdf823c;MpKsldfdf823c;c:\programdata\microsoft\microsoft antimalware\definition updates\{c17105b3-7ad4-47e4-a379-e6b3b137c71a}\MpKsldfdf823c.sys [2012-10-16 29904]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2012-7-11 116608]
R2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2012-7-27 63960]
R2 AERTFilters;Andrea RT Filters Service;c:\program files\realtek\audio\hda\AERTSrv.exe [2010-6-24 87968]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-6-15 249648]
R2 BingDesktopUpdate;Bing Desktop Update service;c:\program files\microsoft\bingdesktop\BingDesktopUpdater.exe [2012-3-30 151656]
R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2012-1-4 822624]
R2 DockLoginService;Dock Login Service;c:\program files\dell\delldock\DockLogin.exe [2009-6-9 155648]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-10-13 399432]
R2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2012-8-30 99272]
R2 NOBU;Dell DataSafe Online;c:\program files\dell\dell datasafe online\NOBuAgent.exe [2010-8-25 2075480]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\drivers\CtClsFlt.sys [2010-11-30 146528]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2012-9-12 287824]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-6-10 394856]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\drivers\rtl8192ce.sys [2010-11-30 853536]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfslh.sys [2011-10-1 579944]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplaylh.sys [2011-10-1 194408]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirlh.sys [2011-10-1 21864]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvollh.sys [2011-10-1 19304]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-11-28 136176]
S2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2012-10-13 676936]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-12 250808]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-7-7 195336]
S3 CtAudDrv;Provides advanced audio effects for audio devices.;c:\windows\system32\drivers\CtAudDrv.sys [2010-11-30 134144]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-11-28 136176]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2012-10-13 22856]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\drivers\RtsUStor.sys [2010-6-24 191008]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-2 52224]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
SUnknown MpKsl3dc4ba3f;MpKsl3dc4ba3f; [x]
.
=============== Created Last 30 ================
.
2012-10-17 03:09:30 29904 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{c17105b3-7ad4-47e4-a379-e6b3b137c71a}\MpKsldfdf823c.sys
2012-10-17 02:44:19 -------- d-----w- c:\program files\Cobian Backup 8
2012-10-16 18:52:56 740784 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{2720a148-0fd1-42c8-8a7a-8d54142eea71}\gapaengine.dll
2012-10-16 18:52:42 6980552 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{c17105b3-7ad4-47e4-a379-e6b3b137c71a}\mpengine.dll
2012-10-16 18:47:30 -------- d-----w- c:\program files\Microsoft Security Client
2012-10-16 18:46:08 6980552 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{2132c344-b707-4fac-9791-68f8cb74f21e}\mpengine.dll
2012-10-16 18:24:48 -------- d-----w- c:\users\bronson\appdata\local\Avg2013
2012-10-14 21:41:25 -------- d-----w- C:\JRT
2012-10-14 19:16:39 -------- d-----w- c:\users\bronson\appdata\roaming\Oberon
2012-10-14 19:16:39 -------- d-----w- c:\programdata\Oberon
2012-10-14 02:30:43 -------- d-----w- c:\users\bronson\appdata\roaming\SUPERAntiSpyware.com
2012-10-14 02:30:34 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-10-14 02:30:34 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-10-13 23:36:45 -------- d-----w- c:\users\bronson\DoctorWeb
2012-10-13 21:44:56 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-10-12 21:43:12 -------- d-----w- c:\users\bronson\appdata\local\MFAData
2012-10-10 02:49:16 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-10-10 02:49:10 2048 ----a-w- c:\windows\system32\tzres.dll
2012-10-10 02:47:58 1211760 ----a-w- c:\windows\system32\drivers\ntfs.sys
2012-10-10 02:47:56 542208 ----a-w- c:\windows\system32\kerberos.dll
2012-10-10 02:47:51 3914096 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-10-10 02:47:50 3968880 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-10-08 03:23:06 -------- d-----w- c:\users\bronson\appdata\roaming\GameMill Entertainment
2012-10-07 23:55:14 -------- d-----w- c:\users\bronson\appdata\roaming\OpenOffice.org
2012-10-07 23:52:10 -------- d-----w- c:\program files\OpenOffice.org 3
2012-10-06 22:22:29 -------- d---a-w- c:\program files\Juicy Stakes 2.0
2012-09-28 04:48:53 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-09-28 04:35:09 -------- d-----w- c:\users\bronson\appdata\roaming\AlawarEntertainment
2012-09-25 23:04:48 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
.
==================== Find3M ====================
.
2012-10-10 02:45:51 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-10 02:45:51 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-09-28 04:48:39 821736 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-09-28 04:48:39 746984 ----a-w- c:\windows\system32\deployJava1.dll
2012-08-31 05:03:50 99272 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2012-08-31 05:03:50 193552 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2012-08-22 17:16:54 1292144 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-08-22 17:16:46 712048 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-22 17:16:46 240496 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-22 17:16:36 187760 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-08-20 17:40:31 169984 ----a-w- c:\windows\system32\winsrv.dll
2012-08-20 17:40:01 293376 ----a-w- c:\windows\system32\KernelBase.dll
2012-08-20 17:37:58 271360 ----a-w- c:\windows\system32\conhost.exe
2012-08-20 15:33:28 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-08-20 15:33:28 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-08-20 15:33:28 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-08-20 15:33:28 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2012-08-02 16:57:20 490496 ----a-w- c:\windows\system32\d3d10level9.dll
.
============= FINISH: 21:09:18.09 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Starter
Boot Device: \Device\HarddiskVolume3
Install Date: 12/25/2010 7:40:25 PM
System Uptime: 10/16/2012 8:07:18 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 0GHG2G
Processor: Intel® Atom™ CPU N455 @ 1.66GHz | CPU 1 | 1667/667mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 223 GiB total, 187.145 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: MpKsl3dc4ba3f
Device ID: ROOT\LEGACY_MPKSL3DC4BA3F\0000
Manufacturer:
Name: MpKsl3dc4ba3f
PNP Device ID: ROOT\LEGACY_MPKSL3DC4BA3F\0000
Service: MpKsl3dc4ba3f
.
==== System Restore Points ===================
.
RP204: 10/12/2012 12:24:58 PM - Removed AVG 2012
RP205: 10/12/2012 2:58:24 PM - Installed AVG 2013
RP206: 10/12/2012 3:15:18 PM - Installed AVG 2013
RP208: 10/13/2012 12:30:59 AM - Windows Defender Checkpoint
RP209: 10/14/2012 7:46:39 PM - Windows Update
RP210: 10/15/2012 10:53:34 PM - Installed Microsoft Fix it 50195
RP211: 10/15/2012 11:47:38 PM - Installed Microsoft Fix it 50195
RP212: 10/16/2012 9:31:21 AM - Windows Modules Installer
RP213: 10/16/2012 11:22:27 AM - Removed AVG 2013
RP214: 10/16/2012 11:24:52 AM - Removed AVG 2013
RP215: 10/16/2012 8:54:34 PM - Installed Microsoft Fix it 50195
.
==== Installed Programs ======================
.
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.4)
Advanced Audio FX Engine
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASPCA Tri Reminder by We-Care.com v4.0.7.5
Audacity 1.2.6
Battery Meter
Bing Bar
Bing Desktop
Bonjour
Cake Poker 2.0
CapsLKNotify
CCleaner
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Cobian Backup 8
Cozi
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Edoc Viewer
Dell Getting Started Guide
Dell Product Registration
Dell Webcam Central
Dream Chronicles 2
EMSC
ERUNT 1.1j
ESET Online Scanner v3
Function Keys
Google Chrome
Google Earth Plug-in
Google Update Helper
GoToAssist 8.0.0.514
Hidden Mysteries - Return to Titanic
House of 1000 Doors 2
Intel® Graphics Media Accelerator Driver
Intertops Poker
iTunes
Java 7 Update 7
Java Auto Updater
JavaFX 2.1.1
JetMP3
Jewel Quest Bundle
Joining Hands
Juicy Stakes 2.0
Junk Mail filter update
Learning Lodge Navigator
Lock Poker
Malwarebytes Anti-Malware version 1.65.0.1400
MGTEK dopisp 6.1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MSVCRT
MyTomTom 3.1.0.432
OpenOffice.org 3.4.1
Plex
QuickTime
Realtek Ethernet Controller Driver For Windows 7
Realtek High Definition Audio Driver
REALTEK PCIE Wireless LAN Driver
Realtek USB 2.0 Card Reader
Secunia PSI (2.0.0.4003)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Skype Toolbars
Skype™ 5.10
SUPERAntiSpyware
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Visual Studio C++ 10.0 Runtime
VTech Download Agent Library
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Live Writer
WSED
.
==== Event Viewer Messages From Past Week ========
.
10/16/2012 8:40:07 PM, Error: Microsoft-Windows-DNS-Client [1012] - There was an error while attempting to read the local hosts file.
10/16/2012 8:08:24 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdrom
10/16/2012 7:11:18 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
10/16/2012 11:15:03 AM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
10/16/2012 10:31:25 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
10/15/2012 11:46:08 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the avgwd service.
10/15/2012 11:44:07 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
10/15/2012 11:38:31 AM, Error: atapi [11] - The driver detected a controller error on \Device\Ide\IdePort0.
10/15/2012 11:05:07 PM, Error: Service Control Manager [7022] - The AVGIDSAgent service hung on starting.
10/15/2012 11:04:30 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service.
10/15/2012 10:52:24 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.
10/14/2012 7:38:52 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
10/14/2012 7:36:41 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
10/14/2012 7:36:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/14/2012 7:36:33 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/14/2012 7:36:29 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AVGIDSDriver AVGIDSShim Avgldx86 cdrom discache SASDIFSV SASKUTIL spldr Wanarpv6
10/14/2012 7:36:28 PM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
10/14/2012 7:36:28 PM, Error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.
.
==== End Of File ===========================

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-10-17 23:12:37
Windows 6.1.7601 Service Pack 1 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 TOSHIBA_MK2565GSX rev.GJ002D
Running: gmer.exe; Driver: C:\Users\bronson\AppData\Local\Temp\fxdiyfog.sys


---- Kernel code sections - GMER 1.0.15 ----

.text ntkrnlpa.exe!ZwRollbackEnlistment + 140D 82244A49 1 Byte [06]
.text ntkrnlpa.exe!KiDispatchInterrupt + 5A2 8227E4D2 19 Bytes [E0, 0F, BA, F0, 07, 73, 09, ...] {LOOPNZ 0x11; MOV EDX, 0x97307f0; MOV CR4, EAX; OR AL, 0x80; MOV CR4, EAX; RET ; MOV ECX, CR3}
? c:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{C17105B3-7AD4-47E4-A379-E6B3B137C71A}\MpKsl75b3f01d.sys The system cannot find the file specified. !

---- Devices - GMER 1.0.15 ----

AttachedDevice \Driver\kbdclass \Device\KeyboardClass0 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\kbdclass \Device\KeyboardClass1 Wdf01000.sys (Kernel Mode Driver Framework Runtime/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume1 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume2 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 fvevol.sys (BitLocker Drive Encryption Driver/Microsoft Corporation)
AttachedDevice \Driver\volmgr \Device\HarddiskVolume3 rdyboost.sys (ReadyBoost Driver/Microsoft Corporation)

Device \Driver\ACPI_HAL \Device\0000004d halmacpi.dll (Hardware Abstraction Layer DLL/Microsoft Corporation)

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg HKLM\SYSTEM\ControlSet001\services\BTHPORT\Parameters\Keys\70f1a18d17f2 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet001\services\BTHPORT\Parameters\Keys\70f1a18d187a (not active ControlSet)
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\70f1a18d17f2
Reg HKLM\SYSTEM\CurrentControlSet\services\BTHPORT\Parameters\Keys\70f1a18d187a
Reg HKLM\SYSTEM\ControlSet003\services\BTHPORT\Parameters\Keys\70f1a18d17f2 (not active ControlSet)
Reg HKLM\SYSTEM\ControlSet003\services\BTHPORT\Parameters\Keys\70f1a18d187a (not active ControlSet)

---- EOF - GMER 1.0.15 ----

Edited by richirene, 18 October 2012 - 09:19 AM.


#3 nasdaq

nasdaq

  • Malware Response Team
  • 39,256 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:08:41 PM

Posted 19 October 2012 - 09:36 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps.
===

Please download ComboFix from any of the links below, and save it to your desktop. For information regarding this download, please visit this web page: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Link 1
Link 2

* IMPORTANT !!! Save ComboFix.exe to your Desktop

IMPORTANT....

1. Close any open browsers.

2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

3. Do not install any other programs until this if fixed.


How to : Disable Anti-virus and Firewall...
http://www.bleepingcomputer.com/forums/topic114351.html

Double click on ComboFix.exe & follow the prompts.
  • When finished, it will produce a report for you.
  • Please post the C:\ComboFix.txt
Note:
Do not mouse click ComboFix's window while it's running. That may cause it to stall


Note: If you have difficulty properly disabling your protective programs, refer to this link --> http://www.bleepingcomputer.com/forums/topic114351.html


Note: If after running ComboFix you get this error message "Illegal operation attempted on a registry key that has been marked for deletion." when attempting to run a program all you need to do is restart the computer to reset the registry.
===

Third party programs if not up to date can be the cause infiltration of an infection.

Please run this security check for my review.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Search.
  • A logfile will automatically open after the scan has finished.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[Rn].txt (n is a number).

Please post the logs in this topic for my review.

#4 richirene

richirene
  • Topic Starter

  • Members
  • 43 posts
  • OFFLINE
  •  
  • Local time:05:41 PM

Posted 20 October 2012 - 07:03 PM

Sorry for the delay, here are the requested logs:

ComboFix 12-10-19.01 - bronson 10/20/2012 16:01:02.1.2 - x86
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.415 [GMT -7:00]
Running from: c:\users\bronson\Downloads\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\f5cc8afd9e0d32a8239f02dccb6f1a52_c
c:\windows\$NtUninstallKB24795$
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_.afd
-------\Service_.netbt
-------\Service_BasicScan Service
.
.
((((((((((((((((((((((((( Files Created from 2012-09-20 to 2012-10-20 )))))))))))))))))))))))))))))))
.
.
2012-10-20 23:16 . 2012-10-20 23:20 -------- d-----w- c:\users\bronson\AppData\Local\temp
2012-10-20 23:16 . 2012-10-20 23:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-10-20 06:19 . 2012-10-16 18:52 740784 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2012-10-20 06:19 . 2012-10-16 18:52 740784 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{89869464-6C91-425B-96F3-D8C40A6C459D}\gapaengine.dll
2012-10-20 06:16 . 2012-10-12 05:56 6918632 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{C800A740-025E-47B0-9940-65540D4CD350}\mpengine.dll
2012-10-19 01:09 . 2012-10-12 05:56 6918632 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-10-17 02:44 . 2012-10-17 02:45 -------- d-----w- c:\program files\Cobian Backup 8
2012-10-16 18:51 . 2011-08-13 04:18 6144 ----a-w- c:\program files\Internet Explorer\iecompat.dll
2012-10-16 18:47 . 2012-10-16 18:48 -------- d-----w- c:\program files\Microsoft Security Client
2012-10-16 18:46 . 2012-08-30 08:17 6980552 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{2132C344-B707-4FAC-9791-68F8CB74F21E}\mpengine.dll
2012-10-16 18:24 . 2012-10-16 18:24 -------- d-----w- c:\users\bronson\AppData\Local\Avg2013
2012-10-15 16:45 . 2012-10-15 16:45 -------- d-----w- c:\users\Default\AppData\Roaming\TuneUp Software
2012-10-14 21:41 . 2012-10-14 21:53 -------- d-----w- C:\JRT
2012-10-14 19:16 . 2012-10-14 19:16 -------- d-----w- c:\users\bronson\AppData\Roaming\Oberon
2012-10-14 19:16 . 2012-10-14 19:16 -------- d-----w- c:\programdata\Oberon
2012-10-14 02:30 . 2012-10-14 02:30 -------- d-----w- c:\users\bronson\AppData\Roaming\SUPERAntiSpyware.com
2012-10-14 02:30 . 2012-10-17 03:10 -------- d-----w- c:\program files\SUPERAntiSpyware
2012-10-14 02:30 . 2012-10-14 02:30 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2012-10-13 23:36 . 2012-10-14 00:01 -------- d-----w- c:\users\bronson\DoctorWeb
2012-10-13 21:44 . 2012-09-30 02:54 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2012-10-12 21:43 . 2012-10-12 21:43 -------- d-----w- c:\users\bronson\AppData\Local\MFAData
2012-10-10 02:49 . 2012-08-24 16:57 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-10-10 02:49 . 2012-09-14 18:28 2048 ----a-w- c:\windows\system32\tzres.dll
2012-10-10 02:47 . 2012-08-31 17:18 1211760 ----a-w- c:\windows\system32\drivers\ntfs.sys
2012-10-10 02:47 . 2012-08-10 23:56 542208 ----a-w- c:\windows\system32\kerberos.dll
2012-10-10 02:47 . 2012-08-30 17:12 3914096 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-10-10 02:47 . 2012-08-30 17:12 3968880 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-10-08 03:23 . 2012-10-08 03:23 -------- d-----w- c:\users\bronson\AppData\Roaming\GameMill Entertainment
2012-10-07 23:55 . 2012-10-07 23:55 -------- d-----w- c:\users\bronson\AppData\Roaming\OpenOffice.org
2012-10-07 23:52 . 2012-10-07 23:52 -------- d-----w- c:\program files\OpenOffice.org 3
2012-10-06 22:22 . 2012-10-06 22:22 -------- d---a-w- c:\program files\Juicy Stakes 2.0
2012-10-06 07:32 . 2012-10-06 07:32 -------- d-----w- c:\users\bronson\AppData\Roaming\PlayFirst
2012-10-06 07:32 . 2012-10-06 07:32 -------- d-----w- c:\programdata\PlayFirst
2012-09-28 04:51 . 2012-09-28 04:51 -------- d-----w- c:\program files\Common Files\Java
2012-09-28 04:48 . 2012-09-28 04:48 93672 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2012-09-28 04:35 . 2012-09-28 04:35 -------- d-----w- c:\users\bronson\AppData\Roaming\AlawarEntertainment
2012-09-25 23:04 . 2012-08-21 20:12 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-10-10 02:45 . 2012-04-13 02:04 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-10 02:45 . 2011-08-01 17:43 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-09-28 04:48 . 2012-06-10 18:50 821736 ----a-w- c:\windows\system32\npdeployJava1.dll
2012-09-28 04:48 . 2010-06-24 10:01 746984 ----a-w- c:\windows\system32\deployJava1.dll
2012-08-31 05:03 . 2012-08-31 05:03 99272 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2012-08-31 05:03 . 2012-08-31 05:03 193552 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2012-08-22 17:16 . 2012-09-12 18:28 1292144 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-08-22 17:16 . 2012-09-12 18:28 712048 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-22 17:16 . 2012-09-12 18:28 240496 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-22 17:16 . 2012-09-12 18:28 187760 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-08-02 16:57 . 2012-09-12 18:28 490496 ----a-w- c:\windows\system32\d3d10level9.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"WSED"="c:\program files\WSED\WSED.exe" [2010-06-07 247152]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2010-04-22 1725736]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2010-06-14 9288296]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"Persistence"="c:\windows\system32\igfxpers.exe" [2010-10-25 150552]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-13 947176]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2010-12-14 421160]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2010-10-25 141848]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2010-10-25 173592]
"Dell Registration"="c:\program files\System Registration\prodreg.exe" [2010-08-23 3926528]
"Dell DataSafe Online"="c:\program files\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 927576]
"CapsLKNotify"="c:\program files\CapsLKNotify\CapsLKNotify.exe" [2009-06-10 320880]
"BTMeter"="c:\program files\Battery Meter\BTMeter.exe" [2010-06-03 632176]
"BingDesktop"="c:\program files\Microsoft\BingDesktop\BingDesktop.exe" [2012-03-30 1858152]
"AgentMonitor"="c:\vtech\DownloadManager\System\AgentMonitor.exe" [2012-02-01 358312]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-07-27 919008]
.
c:\users\bronson\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
ERUNT AutoBackup.lnk - c:\program files\ERUNT\AUTOBACK.EXE [2005-10-20 38912]
OpenOffice.org 3.4.1.lnk - c:\program files\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe [2010-5-28 1324384]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2010-12-01 05:21 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SUPERAntiSpyware]
2012-10-17 03:10 4762496 ----a-w- c:\program files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\run-]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
.
R1 MpKslbacb3463;MpKslbacb3463;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{C800A740-025E-47B0-9940-65540D4CD350}\MpKslbacb3463.sys [x]
R2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [x]
R2 SkypeUpdate;Skype Updater;c:\program files\Skype\Updater\Updater.exe [x]
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
R3 BBSvc;Bing Bar Update Service;c:\program files\Microsoft\BingBar\BBSvc.EXE [x]
R3 CtAudDrv;Provides advanced audio effects for audio devices.;c:\windows\system32\Drivers\CtAudDrv.sys [x]
R3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [x]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;c:\windows\system32\Drivers\RtsUStor.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [x]
S0 EMSC;COMPAL Embedded System Control;c:\windows\system32\DRIVERS\EMSC.SYS [x]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV.SYS [x]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL.SYS [x]
S1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\DRIVERS\vwififlt.sys [x]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x]
S2 AERTFilters;Andrea RT Filters Service;c:\program files\Realtek\Audio\HDA\AERTSrv.exe [x]
S2 BBUpdate;BBUpdate;c:\program files\Microsoft\BingBar\SeaPort.EXE [x]
S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files\Microsoft\BingDesktop\BingDesktopUpdater.exe [x]
S2 cvhsvc;Client Virtualization Handler;c:\program files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [x]
S2 DockLoginService;Dock Login Service;c:\program files\Dell\DellDock\DockLogin.exe [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 NOBU;Dell DataSafe Online;c:\program files\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\Secunia\PSI\PSIA.exe [x]
S2 Secunia Update Agent;Secunia Update Agent;c:\program files\Secunia\PSI\sua.exe [x]
S2 sftlist;Application Virtualization Client;c:\program files\Microsoft Application Virtualization Client\sftlist.exe [x]
S2 SftService;SoftThinks Agent Service;c:\program files\Dell DataSafe Local Backup\sftservice.EXE [x]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 PSI;PSI;c:\windows\system32\DRIVERS\psi_mf.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys [x]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [x]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [x]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [x]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [x]
S3 sftvsa;Application Virtualization Service Agent;c:\program files\Microsoft Application Virtualization Client\sftvsa.exe [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS FontCache fdrespub AppIDSvc QWAVE wcncsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-10-20 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-04-13 02:45]
.
2012-10-20 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-11-28 19:47]
.
2012-10-20 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-11-28 19:47]
.
2012-10-14 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task 3957d095-0b82-40b4-b250-4116ff3f44be.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2011-05-04 17:52]
.
2012-10-14 c:\windows\Tasks\SUPERAntiSpyware Scheduled Task b2a08b5b-482a-40a6-9244-c69f3e61aaac.job
- c:\program files\SUPERAntiSpyware\SASTask.exe [2011-05-04 17:52]
.
.
------- Supplementary Scan -------
.
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
Trusted Zone: general-changelog-team.fr
Trusted Zone: msn.com\www
TCP: DhcpNameServer = 68.116.46.115 24.205.192.61 24.205.224.36
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
HKCU-Run-CPN Notifier - c:\program files\Juicy Stakes 2.0\PokerNotifier.exe
HKLM-Run-HF_G_Jul - c:\program files\AVG Secure Search\HF_G_Jul.exe
SafeBoot-72499732.sys
SafeBoot-77868656.sys
AddRemove-JetMP3 - c:\users\bronson\AppData\Local\jetmp3\uninst.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\services\.avgtdix]
"ImagePath"="\?"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files\Microsoft Security Client\MsMpEng.exe
c:\windows\system32\taskhost.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Dell\Dell Datasafe Online\NOBuAgent.exe
c:\program files\Malwarebytes' Anti-Malware\mbamgui.exe
c:\program files\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
c:\program files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
c:\program files\Dell DataSafe Local Backup\Toaster.exe
c:\windows\System32\vds.exe
c:\windows\system32\conhost.exe
c:\windows\system32\igfxsrvc.exe
c:\program files\Windows Media Player\wmpnetwk.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\OpenOffice.org 3\program\soffice.exe
c:\program files\OpenOffice.org 3\program\soffice.bin
.
**************************************************************************
.
Completion time: 2012-10-20 16:26:14 - machine was rebooted
ComboFix-quarantined-files.txt 2012-10-20 23:26
.
Pre-Run: 199,402,094,592 bytes free
Post-Run: 199,575,560,192 bytes free
.
- - End Of File - - 5D4AB65F68D7B0D57CD872AE57D8F432


Results of screen317's Security Check version 0.99.53
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware
Secunia PSI (2.0.0.4003)
Malwarebytes Anti-Malware version 1.65.1.1000
CCleaner
JavaFX 2.1.1
Java 7 Update 7
Java version out of Date!
Adobe Flash Player 11.4.402.287
Adobe Reader X (10.1.4)
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Windows Defender MSASCui.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
Windows Defender MSASCui.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 10%
````````````````````End of Log``````````````````````


# AdwCleaner v2.005 - Logfile created 10/20/2012 at 16:54:22
# Updated 14/10/2012 by Xplode
# Operating system : Windows 7 Starter Service Pack 1 (32 bits)
# User : bronson - BRONSON-PC
# Boot Mode : Normal
# Running from : C:\Users\bronson\Desktop\adwcleaner.exe
# Option [Search]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Found : HKU\S-1-5-21-3045962581-1734767851-2711927958-1000\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7601.17514

[OK] Registry is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\bronson\AppData\Local\Google\Chrome\User Data\Default\Preferences

Found [l.37] : icon_url = "hxxp://isearch.avg.com/favicon.ico",
Found [l.40] : keyword = "isearch.avg.com",
Found [l.43] : search_url = "hxxp://isearch.avg.com/search?cid={0A8F044B-0D72-4C24-AF64-A668A1700E50}&mid=f0bb523d65fe47d1a7078d6f4cfaa44c-0bd1ded07d68d2e32235ee481aac11f30b80d26f&lang=en&ds=AVG&pr=pr&d=2012-06-10 09:35:15&v=11.1.0.12&sap=dsp&q={searchTerms}",

*************************

AdwCleaner[S1].txt - [4110 octets] - [14/10/2012 14:36:07]
AdwCleaner[R1].txt - [1449 octets] - [20/10/2012 16:54:22]

########## EOF - C:\AdwCleaner[R1].txt - [1509 octets] ##########

Will be awaiting further instructions!

#5 nasdaq

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Posted 21 October 2012 - 08:29 AM

Looking good.

Remove the AdWare, PUP (Potentially Unwanted Program) installed on your computer.

  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Everything that was found will be deleted.
  • Follow the prompts to reboot the computer. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[Sn].txt (n is a number)..

===

Please let me know if the problem persists.

#6 richirene

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Posted 21 October 2012 - 09:32 AM

I hope this is the correct log, there were several, but I think it is correct:

# AdwCleaner v2.005 - Logfile created 10/21/2012 at 06:40:02
# Updated 14/10/2012 by Xplode
# Operating system : Windows 7 Starter Service Pack 1 (32 bits)
# User : bronson - BRONSON-PC
# Boot Mode : Normal
# Running from : C:\Users\bronson\Desktop\virus protect\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7601.17514

[OK] Registry is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\bronson\AppData\Local\Google\Chrome\User Data\Default\Preferences

Deleted [l.37] : icon_url = "hxxp://isearch.avg.com/favicon.ico",
Deleted [l.40] : keyword = "isearch.avg.com",
Deleted [l.43] : search_url = "hxxp://isearch.avg.com/search?cid={0A8F044B-0D72-4C24-AF64-A668A1700E50}&mid=f0bb523d65fe47d1a7078d6f4cfaa44c-0bd1ded07d68d2e32235ee481aac11f30b80d26f&lang=en&ds=AVG&pr=pr&d=2012-06-10 09:35:15&v=11.1.0.12&sap=dsp&q={searchTerms}",

*************************

AdwCleaner[S1].txt - [4110 octets] - [14/10/2012 14:36:07]
AdwCleaner[R1].txt - [1578 octets] - [20/10/2012 16:54:22]
AdwCleaner[R2].txt - [1652 octets] - [21/10/2012 06:38:20]
AdwCleaner[R3].txt - [1712 octets] - [21/10/2012 06:39:15]
AdwCleaner[S2].txt - [1500 octets] - [21/10/2012 06:40:02]

########## EOF - C:\AdwCleaner[S2].txt - [1560 octets] ##########


I do have a few other things that I am concerned about that I took no action on because I was waiting for instructions on what to do:

#1.The computer is prompting me to update my Java program:
User Account Control
Program name: jucheck.exe
verified publisher: Oracle America Inc.
File origin: Hard drive on this computer
Program location: C:\Program files\common files\Java\Java Update

I did not want to go through with the udate because when I ran a Security Essential scan there were several items that were quaranteed having to do with Java.

#2.I have not deleted or took action on the scan until you told me what to do with it:
Trojan:DOS/Alureon.I
Trojan:Java/Mjal.A
TrojanDownloader:Java/OpenConnection.OU
TrojanDownloader:Java/OpenConnection
Exploit:Java/CVE-2010-0840.DR
Exploit:Java/CVE-2010-0840.HH
Exploit:Java/CVE-2010-0840.JV
Exploit:Java/CVE-2010-0840
Exploit:Java/CVE-2011-3544E
Exploit:Java/CVE-2011-3544

Will wait for further instructions!

#7 nasdaq

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Posted 21 October 2012 - 01:21 PM

Check this site. If I remember well the latest version is 9.

Your version of Java is outdated and needs to be updated to take advantage of fixes that have eliminated security vulnerabilities.

Check your present version and update as recommended.
https://www.java.com/en/download/installed.jsp

If present remove the old version(s) of Java using the Add/Remove Programs applet.


Java 7 Update 7


===

Anything found in the the Quarantine folder can be deleted.

If you get any references to Java after the installation of the new version clean the cache.
Clean the Java Cache. Tutorial.
http://www.java.com/en/download/help/plugin_cache.xml

Let me know of any other issues.

#8 richirene

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Posted 22 October 2012 - 05:35 PM

I have updated the Java to: Java 7 update 9. Deleted the quaratine items in the Microsoft Security Essentials. Just ran another scan and it has found the same items of the first scan with the exception of the Trojan:DOS/Alueon.I


Trojan:Java/Mjal.A
TrojanDownloader:Java/OpenConnection.OU
TrojanDownloader:Java/OpenConnection
Exploit:Java/CVE-2010-0840.DR
Exploit:Java/CVE-2010-0840.HH
Exploit:Java/CVE-2010-0840.JV
Exploit:Java/CVE-2010-0840
Exploit:Java/CVE-2011-3544E
Exploit:Java/CVE-2011-3544

What I have noticed looking at the descriptions are that they all are located in AVG, that I had uninstalled, but when I look for the containing folder it is there (C:\Users\bronson\AppData\Roaming\AVG\Rescue\PC Tuneup 2011 is the beginning description on all these threats). Should I just deleted the folders that security essentials finds these threats in or what because the last time I clicked on the CLEAN PC button it didnt do any good. I would attach a copy of the log from the first run but it does not show under the History tab, unless it would be located elsewhere on my computer.

#9 nasdaq

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Posted 23 October 2012 - 08:52 AM

AVG does not let get easy.

Please download the AVG Remover and Save it to your Desktop.
  • Close all programs and double-click avgremover.exe then click Run
  • In Vista/Win7, right-click and choose 'Run as administrator'.
  • Follow the on-screen instructions.
  • Restart your computer if asked.
  • Then delete avgremover.exe from your desktop.

Then remove any AVG folders from your computer if present.

#10 richirene

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Posted 23 October 2012 - 06:02 PM

Downloaded and ran the AVGRemover, I dont believe that it found anything, but there were several files that I found and deleted. Just completed another Security Essentials scan and it said my computer was clean :thumbsup: But I dont want to celebrate too soon. Is there any scans that I can run and post to see if everything looks good. I dont see any ill effects, but that is not saying much.

#11 nasdaq

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Posted 24 October 2012 - 08:03 AM

Run this scan.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image


#12 richirene

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Posted 24 October 2012 - 02:48 PM

Result of the ESET scan:

C:\Users\bronson\DoctorWeb\Quarantine\44d348f6-23306da4 Java/Exploit.CVE-2012-0507.AM trojan deleted - quarantined


This is a new Java issue that Security Essentials did not pick up on the scan after running the AVGRemover tool and me deleting all the AVG files I could find and I updated my Java to the current version and removed and deleted any old Java that I could find.
I dont remember downloading this DoctorWeb program but I was wondering if I should just delete the whole folder? It does not show in control panel as an installed program so I dont have the option to uninstall.

#13 nasdaq

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Posted 25 October 2012 - 08:02 AM

You can delete the C:\Users\bronson\DoctorWeb\ folder.

I think it's from this tool.

Please download DrWeb-CureIt and save it to your Desktop.


===

If all is well:

Time for some housekeeping

The following will implement some cleanup procedures as well as reset System Restore points:

Click Start > Run and copy/paste the following bold text into the Run box and click OK:

ComboFix /Uninstall
===

To remove AdwCleaner.

Please double click on adwcleaner.exe to run the tool.
Click on Uninstall.
Confirm with Yes.

Delete the other tools we used.

Surf Safely, and Think Prevention!
===

#14 richirene

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Posted 25 October 2012 - 01:34 PM

Thank you I will start cleaning up. Another question I have is, this all started by me not having updated or any virus protection, but through all these days of trying to cure my computer I have been instructed to download a lot of them. I did a scan with security check and have posted the results below. I was just wondering if I should keep them all on my computer, will they fight each other and slow down my computer? Which one do you suggest I keep?

Results of screen317's Security Check version 0.99.53
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 8 Out of date!
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
SUPERAntiSpyware
Secunia PSI (2.0.0.4003)
Malwarebytes Anti-Malware version 1.65.1.1000
CCleaner
Java 7 Update 9
Adobe Flash Player 11.4.402.287
Adobe Reader X (10.1.4)
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
bronson Desktop virus protect SecurityCheck.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

Edited by richirene, 25 October 2012 - 03:07 PM.


#15 nasdaq

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Posted 26 October 2012 - 07:12 AM

Delete ComboFix as suggested.
This tool is updated regularly and should not be run unless suggested by a trained helper.

If you use the other tools make sure you get the latest version before running it.
They also get updated as needed.




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