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Yet Another Windows Firewall Error Code 0x080070424 Problem


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#1 Dave-o-rama

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Posted 17 October 2012 - 06:30 PM

Hi everyone,

Every time I try to open up Windows Firewall and modfiy something, Windows gives me an error saying:

"Windows Firewall can't change some of your settings.
Error code 0x080070424"

I've already looked up and tried a few things in an attempt to fix this myself. Apparently this error is caused by some sort of malware being installed on my computer. I have AVG Anti-Virus Free Edition 2012 installed on my computer, and I did a scan with it on my computer. It got 4 pieces of infected things off of my computer. You can see the exported overview here.

I also ran step 1 on this Microsoft support site and had the program scan my computer. Nothing was found, but Windows Firewall still wouldn't open. So, I moved on to step 2, opened up the Services program, and Windows Firewall wasn't there.

I'm not entirely sure if there's anything else I should be posting here right now, and if there is, I'm sorry. But anything that would help me get Windows Firewall working again would be greatly appreciated. Thanks!

*Moderator Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Queen-Evie*

Edited by Queen-Evie, 17 October 2012 - 07:10 PM.


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#2 narenxp

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Posted 17 October 2012 - 06:33 PM

Lets check for zero access before fixing firewall

Download

TDSSkiller

Launch it.Click on change parameters-Select TDLFS file system

Click on "Scan".Please post the LOG report(log file should be in your C drive)

Do not change the default options on scan results

Download

aswMBR

Launch it, allow it to download latest Avast! virus definitions
Click the "Scan" button to start scan.After scan finishes,click on Save log

Post the log results here.If you get crashes in normal mode,run it in safemode with networking

Download

ESET online scanner

Install it

Click on START,it should download the virus definitions
When scan gets completed,click on LIST of found threats

Export the list to desktop,copy the contents of the text file in your reply

#3 Dave-o-rama

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Posted 18 October 2012 - 03:18 PM

Thanks for the quick reply!

Here's the TDSSkiller log:
Spoiler


The aswMBR log:
Spoiler


And every time I try to use the ESET online scanner, it tries to get an update for it, but it doesn't work. The program then asks me if my proxy is configured, which is strange because last time I checked, I wasn't using any proxy.

#4 narenxp

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Posted 18 October 2012 - 04:09 PM

Try to run it in safemode with networking

Download

Malwarebytes

Install,update and run a full scan

Click on Show results.Right click on the list ,select all and remove them.

Post the generated log here

Download

mini toolbox

Checkmark following boxes:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List restore points

Click Go and post the result.

Download

Farbar service scanner

Checkmark all the boxes

Click on "Scan".
Please copy and paste the log to your reply.

Download

adware cleaner

Launch it click on Delete

A log should be generated after scan ,post it here

Download

Junkware removal tool

For vista and windows 7 right click on the tool and select run as administrator

After scan gets completed,post the generated log here.

#5 Dave-o-rama

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Posted 19 October 2012 - 01:15 PM

Alright, here's the ESET Online scanner log:
Spoiler


MalwareBytes:
Spoiler


Minitoolbox:
Spoiler


Farbar:
Spoiler


Adware cleaner:
Spoiler


Junkware Removal Tool:
Spoiler


#6 narenxp

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Posted 19 October 2012 - 01:17 PM

Run the services repair tool

http://kb.eset.com/library/ESET/KB%20Team%20Only/Malware/ServicesRepair.exe

Run Farbar service scanner again and post the new log


Download

http://www.bleepingcomputer.com/download/rkill/

Run it and after scan finishes,post the contents of RKILL log located on the desktop here


Download

Autoruns

Extract and launch autoruns.exe

Allow the scan to get finished

Now click on FILE-SAVE

Filename:Autoruns.txt
Save as :Text

Paste the contents of text here

#7 Dave-o-rama

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Posted 19 October 2012 - 01:33 PM

New Farbar log:
Spoiler


Rkill:
Spoiler


Autoruns:
Spoiler


After I ran AutoRuns, I checked to see if my firewall was working, and it finally is working! I'm not sure which program did the job, but it works now. Thanks for all the help!

#8 narenxp

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Posted 19 October 2012 - 01:39 PM

Now run RKILL given in previous instructions and post the new log

Edited by narenxp, 19 October 2012 - 01:50 PM.


#9 Dave-o-rama

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Posted 19 October 2012 - 01:50 PM

Here's the new RKill log:
Spoiler


#10 narenxp

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Posted 19 October 2012 - 01:51 PM

That looks good

Remove temporary and junk files

Download

TFC

Launch it,it will close all running programs

click on START,it should ask for reboot.If TFC locks up the system,run it in safemode


Create a new restore point

Follow this guide to turn off and turn on your restore points

XP- http://support.microsoft.com/kb/310405

Vista & windows 7- http://windows.microsoft.com/en-US/windows7/Turn-System-Restore-on-or-off

Turn off your system restore-It deletes old infected restore points

Turn on system restore and create a new restore point

Update JAVA and Flash player

Uninstall old version of java from control panel-Add or remove programs.Download the latest version from here

http://java.com/en/

Update your flash player

Antivirus recommendations

Update your antivirus frequently.Two free antivirus that i would suggest are

Microsoft security essentials or Avast.You can select either one of them.

If you have a paid one,make sure to update it frequently.Do not use multiple security softwares.

Informative guides that could prevent you from being infected again

How did I get infected?

http://www.bleepingcomputer.com/forums/topic2520.html

Best Practices for Safe Computing - Prevention of Malware Infection

http://www.bleepingcomputer.com/forums/topic407147.html

Simple and easy ways to keep your computer safe and secure on the Internet

http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

Safe surfing :)




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