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Computer Sluggish and Crashing


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#1 Folfer

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Posted 17 October 2012 - 03:43 PM

My computer has increasingly been slowing down, locking up, and inevitably crashing. I haven't seen any symptoms of a virus or malware. No redirects, popups, or anything else I recognize as malicious. However it keeps having issues. I've run multiple virus scans and adware scans to no help. I've run AVG, Malwarebytes, and Spybot. I also tried using Wise Care 365 to clean up any operating issues I may have. I've run disk defrag, system clean up, and tried the diskcheck (disk check keeps erroring out). I'm not sure what to do now. It doesn't want to even run any programs now.

Please Help!
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#2 thisisu

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Posted 20 October 2012 - 08:37 PM

and tried the diskcheck (disk check keeps erroring out).

What do you mean? What type of errors?

#3 Folfer

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Posted 21 October 2012 - 05:14 PM

Well the diskcheck wasn't completing. It would fail at step 2, but I don't know what the error code was. I googled it and it didn't come up with anything. I was able to run all the way through it without issue in safe mode. I can't run it now in standard mode because my comp freezes every 5 minutes.

#4 thisisu

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Posted 21 October 2012 - 06:53 PM

Which operating system are you using?

#5 Folfer

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Posted 21 October 2012 - 09:29 PM

Windows XP

#6 thisisu

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Posted 21 October 2012 - 10:24 PM

Is the hard drive emitting a clicking sound by chance? This could be hardware failure.
Can you try the following?
  • Press and hold the Windows key Posted Image and then press the letter R on your keyboard.
  • This opens the Run dialog box.
  • Copy and paste the below text inside the text-field:
    • chkdsk c: /r
  • Now press ENTER
  • Now press Y and ENTER.
  • Then restart your computer and allow it to attempt to try a chkdsk. Let me know if it completes successfully or not. The final stage should be 5/5.

Edited by thisisu, 21 October 2012 - 10:25 PM.


#7 Folfer

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Posted 22 October 2012 - 08:16 PM

I haven't been hearing any clicking coming from the hard drive or anything in the computer. The chkdsk was able to make it all the way though. I corrected some issues during step 2. There was some "fragmented deleted" files it fixed. However still getting locked up when I started up normally.

#8 thisisu

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Posted 23 October 2012 - 01:08 AM

Hi, please follow this tutorial for how to use Memtest86+ http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86/
Let me know the result of the test.

#9 Folfer

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Posted 23 October 2012 - 09:38 PM

Well I ran the test on both RAM's I have installed...and they both passed.

#10 thisisu

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Posted 23 October 2012 - 10:23 PM

I suspect either failing hard drive, power supply, or motherboard. Take it into a repair shop unless of course you know how to test these parts yourself. I'm afraid there's not much I can do for you remotely on this matter.

Good luck! :)

Edited by thisisu, 23 October 2012 - 10:24 PM.


#11 Folfer

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Posted 24 October 2012 - 05:18 PM

Thanks!




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