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Reboot And It Stops At Wallpaper...


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#1 JimB

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Posted 19 March 2006 - 06:10 PM

A couple of weeks ago, I fired up my Gateway PA2 (XP Pro Professional) and after entering my username (JimB) and password... it got no further than the Wallpaper. When this happens, can't esc, can't ctrl/alt/del, only way out is a hard OFF.

Tried to get in in the safemode and it didn't even recognize my username.

So, I logged in as Admin, logged off, and was able to log-in as my username (JimB). In this mode, no wireless capability.

After spending some time on the phone with Gateway, they sent me the following driver that I re-installed.
File Description: Gateway/Calexico 2 Wireless Network Card Driver
Revision: 9.0.1.9
Operating System: Microsoft® Windows® XP, Windows 2000
Driver Part Number: D00234-001-002
Date: 11/15/2005

Once I installed the driver - I was able to log in with my regular user name.....

Everything working ok for the next couple of weeks.

Tonight, I can't connect to my home wireless network, so I restart the computer.

Guess what... can't go any further than the wallpaper after entering my username/password.

So, I restart the computer - this time, log in as Admin, use the windows explorer to find my JimB desktop, find the folder where the Gateway driver is located, reload the driver, restart - and log back in as JimB.

Any idea why this driver keeps getting booted?

Thanks in advance for any thoughts on this issue. - Jim

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#2 acklan

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Posted 19 March 2006 - 06:52 PM

Have you scanned for malware? Are all your antivirus and antispyware up to date? You could have a malware corrupting you drivers. I would also update all drivers. The video drivers are known to affect other drivers when they are corrupted. Look for the lastest. Have you recently in stalled new hardware?
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#3 JimB

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Posted 19 March 2006 - 07:17 PM

oh yes - that's the first thing I did. Scanned everything....
result was zero

everything is the latest and greatest driver-wise....

#4 Enthusiast

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Posted 19 March 2006 - 07:23 PM

Here are some tools to find and remove malware which may be the cause of the problem you are experiencing, and should be installed on your computer anyway:

Anti-malware freeware (You can run as many of these as you wish. Generally there is no conflict between these and you should always run several)

Ad-Aware SE Personal - freeware
http://www.lavasoft.com/
Click on Adaware SE Personal in “Products” on the left side of the page
Or it may be easier to find it here:
http://fileforum.betanews.com/detail/Adawa...nal/965718306/1


Spybot S&D: http://www.safer-networking.org/en/index.html
Be sure to enable “Teatimer” which gives you realtime protection.


Microsoft Windows Defender
http://www.microsoft.com/athome/security/s...re/default.mspx
This also provides realtime protection.

SpywareBlaster: http://www.javacoolsoftware.com/spywareblaster.html

Microsoft Malicious Software Removal Tool (Win XP and Win 2000):
http://www.microsoft.com/security/malwareremove/default.mspx

A˛ - Free from http://www.majorgeeks.com/download4281.html . Run it, click Search for Updates, then click Scan.

Here are some web based scans to use in addition to the above:

Web based online Antivirus and anti-malware scans: (these can be run regardless of whatever else you are using. You must use Internet Explorer to run these.)

Kaspersky Anti-Virus Web Scanner
http://www.kaspersky.com/service?chapter=161739400#betatest


Panda Activescan
http://www.pandasoftware.com/activescan/co...n_principal.htm

Trend Micro antivirus and malware scan:
http://housecall-beta.trendmicro.com/en/st...orp.asp?id=scan

Etrust Anti-virus web scanner
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx.

online trojan scans here -
http://scan.sygatetech.com/pretrojanscan.html

Windows Security Trojanscan
http://windowsecurity.com/trojanscan
See instructions for it here:
http://www.windowsecurity.com/trojanscan/trojanscan.asp

One that can be used with Mozilla based browsers:
Trend Micro antivirus European Edition (supports Mozilla based browsers)
http://uk.trendmicro-europe.com/consumer/h...call_launch.php

#5 JimB

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Posted 20 March 2006 - 07:14 AM

I had a couple of these tools - a couple I did not. I installed them last night - results - Zero.

#6 Enthusiast

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Posted 20 March 2006 - 07:49 AM

Some drivers are in "Windows Protected" files and need a registry edit to be changed.

What does it say when you install the driver and how are you installing it?

You should download all the aps for future use, especially Spybot with Teatimer on and Windows Defender as they both give real time protection.

The others are well worth having on your computer for occasional use. You may need them at a time where your ability to download is impared if you get a malware infection.

The scans should be in your "Favorites" or "Bookmarks" folder for use if you need them.


Driver Protection List for Windows XP and Windows Server 2003
http://www.microsoft.com/whdc/driver/secur...rv_protect.mspx

Edited by Enthusiast, 20 March 2006 - 07:54 AM.


#7 JimB

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Posted 20 March 2006 - 08:30 AM

Your first sentence nailed it... the Gateway folks told me they suspected a registry issue as well.

#8 Enthusiast

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Posted 20 March 2006 - 10:17 AM

Ok, lets try one thing.

Reboot your computer and go to safe mode.

From there try last known good configuration.

Let us know.

Edited by Enthusiast, 20 March 2006 - 10:17 AM.


#9 JimB

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Posted 20 March 2006 - 12:21 PM

Ok, lets try one thing.

Reboot your computer and go to safe mode.

From there try last known good configuration.

Let us know.


Did that. Still did not revery back to a last known good configuration.
One thing I did not mention - and I should have - this problem also wiped my LAN connection. I am here at my office on wireless -- where I used to be plugged in. Go to Network Connections - and the only thing there is the wireless. I try to create another connection (LAN) and cannot.

Under SYSTEM - go to DEVICE MANAGER -- there is no Network Connection folder, rather there are yellow exclamation points (YEP) in UNKNOWN folder with the following listed...

1394 Net Adaper (YEP)
Broadband NetXtreme Gigabit Ethernet (YEP)
Broadband NetXtreme Gigabit Ethernet - Packet Scheduler Miniport (YEP)

and in the same (UNKNOWN) folder there is "No YEP" next to the following..
Intel® Pro/Wireless 2200BG Network Connection
Intel® Pro/Wireless 2200BG Network Connection - Packet Scheduler Miniport

Pretty weird, huh?

#10 Enthusiast

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Posted 21 March 2006 - 02:56 PM

Do you have a Windows System Restore point with a date that preexists the problem?

If so use it.

#11 JimB

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Posted 22 March 2006 - 11:41 AM

I checked that and do not have a point that exists that I can restore to before the problem. It's looking like time to grab the Cds and do a re-install, huh?




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