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cant run system restore/diskchk


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4 replies to this topic

#1 cirisa

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Posted 16 October 2012 - 02:13 PM

where to start.
i initially knew that i had an issue when all of
my files disappeared. so i tried a system
restore. that was unsuccessful as it said i
had to do a disk check first. i tried that, but
then it says i cannot due to a recently
installed program. so i uninstalled all new
programs from the last two months. still cant
run either programs. i ran norton recovery
bootable tool with no issues found. my
computer works fine, im just interested if
there is a way to force a restore, or to find
those files. when the norton tool was running
i saw it scanning some of the missing file
names. ive lost two years of photos of my
kids. thats what saddens me the most.

i should mention that my laptop came with
no recovery disks. a compaq model
cq60-615dx.
i did a scannow command but it fixed the
errors that it found.

Wow. That typed out horribly. I apologize. I did that on mt cell

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#2 noknojon

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Posted 16 October 2012 - 04:16 PM

Hello -
Try this diskchk method if you can access your system Reasonably normally -

Run a Disk Check on your C: drive in Windows :

•Click Start and open Computer

Right-click on C - or your hard drive letter and select Properties

•Click on the Tools tab

•Under Error-checking click the Check Now... button

•Mark the 2 boxes next to Automatically fix file system errors and Scan for and attempt recovery of bad sectors

•Click on the Start button

•When the message box pops up, click the Schedule disk check button and >>> Restart your computer

•Once your computer restarts it will check the drive, don't press any keys so that it is allowed to do so

This should take about 1 hour on average, so please let all 5 stages finish, and it will reboot back to Normal mode -

Edited as Steps were mixed from Text Editor -

Edited by noknojon, 16 October 2012 - 04:20 PM.


#3 cirisa

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Posted 16 October 2012 - 05:39 PM

Doing so that way did not work either. Ive hit road blocks since then. Im going to rake it in in hopes of photo recovery, and just give up on the laptop.

#4 noknojon

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Posted 16 October 2012 - 05:43 PM

Can you please tell me at what stage this will not work -
It has worked on millions of computers -

#5 noknojon

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Posted 16 October 2012 - 06:00 PM

and just give up on the laptop. <<

A next step would be to uninstall Norton rather than give up on the entire system, as this may be your problem ............




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