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FBI virus


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31 replies to this topic

#1 supers10572

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Posted 16 October 2012 - 10:52 AM

Hi guys! My laptop computer has been infected with a FBI virus and my computer is locked up. I have read the posts about this virus and how to remove it but I am having difficulty doing so. The reason is that when I try to restart my computer and select Safe Mode with Networking, the information that is displayed is a white screen stating my computer cannot connect to the internet. I have no options to close this screen and I am unable to access my task manager or desktop. I have downloaded all the antimalware you suggested but I am unable to access this because I cannot get to a point to open the malware. If you could please help me, in a step-by-step manner, I would greatly appreciate it! Thank you very much and I hope to hear from you soon!

-Mike

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#2 gringo_pr

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Posted 17 October 2012 - 02:37 PM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




I need to get some reports to get a base to start from so I need you to run these programs first.


-DeFogger-

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3


    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following

  • both reports from DDS
  • report from security check
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 gringo_pr

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Posted 19 October 2012 - 11:19 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#4 supers10572

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Posted 21 October 2012 - 09:19 AM

Hello Gringo,

Thank you for helping me. I will download the antimalware you requested and be back with you soon. Thanks again!

#5 gringo_pr

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Posted 21 October 2012 - 01:24 PM

I will be waiting for the reports


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#6 supers10572

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Posted 21 October 2012 - 04:57 PM

Gringo,

I am unable to open the DeFogger on the computer that is infected as it is locked and I cannot gain internet access. Is it possible to dl the DeFogger on a memory stick? It appears DeFogger does not allow me to dl anywhere other than on the desktop of an uninfected computer. Please advise. Thank you!

#7 gringo_pr

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Posted 21 October 2012 - 05:25 PM

yes you can move the tools in that manor
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#8 supers10572

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Posted 21 October 2012 - 05:33 PM

Got it after all. Heres the reports from Security Check and DDS



Results of screen317's Security Check version 0.99.53
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 29
Java version out of Date!
Adobe Reader X 10.1.0 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:
````````````````````End of Log``````````````````````


DDS (Ver_2012-10-19.01) - NTFS_x86 NETWORK
Internet Explorer: 9.0.8112.16421
Run by usert at 18:28:47 on 2012-10-21
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3013.1797 [GMT -4:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Enabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\ctfmon.exe
C:\Windows\helppane.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\usert\Downloads\Defogger.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - c:\program files\yahoo!\companion\installs\cpn\YTSingleInstance.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [AdobeBridge] <no file>
mRun: [RTHDVCPL] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [NUSB3MON] "c:\program files\renesas electronics\usb 3.0 host controller driver\application\nusb3mon.exe"
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [AdobeCS6ServiceManager] "c:\program files\common files\adobe\cs6servicemanager\CS6ServiceManager.exe" -launchedbylogin
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\vpncli~1.lnk - c:\windows\installer\{14fcfe7c-ab86-428a-9d2e-bfb6f5a7aa6e}\Icon3E5562ED7.ico
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\micros~1\office14\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {AA299E98-6FB5-409F-99D3-D30D749F4864} - hxxp://msp.ssdis.com/inc/kaxRemote.dll
DPF: {CAFEEFAC-0016-0000-0029-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_29-windows-i586.cab
TCP: NameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{872015B3-EC11-406C-BE2C-ABF2F3359903} : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R3 e1cexpress;Intel® PRO/1000 PCI Express Network Connection Driver C;c:\windows\system32\drivers\e1c6232.sys [2011-6-23 267944]
R3 MEI;Intel® Management Engine Interface;c:\windows\system32\drivers\HECI.sys [2011-8-4 41088]
R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\drivers\nusb3hub.sys [2011-6-10 69504]
R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\drivers\nusb3xhc.sys [2011-6-10 161664]
S0 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2012-8-30 193552]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\common files\adobe\arm\1.0\armsvc.exe [2011-6-6 64952]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IPROSetMonitor.exe [2011-8-4 112800]
S2 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2011-4-27 99272]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-8-5 250808]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [2011-4-11 62464]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\drivers\IntcDAud.sys [2011-8-4 269824]
S3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\NisSrv.exe [2012-9-12 287824]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 StorSvc;Storage Service;c:\windows\system32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 20992]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2010-11-20 52224]
S3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [2010-11-20 27264]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-8-4 1343400]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
.
=============== Created Last 30 ================
.
2012-10-21 21:32:06 -------- d-----w- c:\programdata\xlrpziwwrwueblf
2012-10-21 21:32:04 134656 ----a-w- c:\programdata\oyrrrdcq.exe
2012-10-21 21:31:34 134656 ----a-w- c:\users\usert\0.8443603160428226.exe
2012-10-21 01:57:22 740784 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{4dea0a5c-4aa0-44df-a177-8a4ea141193f}\gapaengine.dll
2012-10-21 01:57:13 6918632 ----a-w- c:\programdata\microsoft\microsoft antimalware\definition updates\{4d17f11d-73d6-4b26-9be3-1c9a93887829}\mpengine.dll
2012-10-19 02:32:51 6918632 ------w- c:\programdata\microsoft\microsoft antimalware\definition updates\backup\mpengine.dll
2012-09-26 00:31:29 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
2012-09-25 02:33:18 -------- d-----w- c:\users\usert\appdata\roaming\com.aspexsoftware.Silhouette_Studio
2012-09-25 02:33:18 -------- d-----w- c:\programdata\com.aspexsoftware.Silhouette_Studio.license
2012-09-25 02:33:18 -------- d-----w- c:\programdata\com.aspexsoftware.Silhouette_Studio.8
2012-09-25 02:33:00 -------- d-----w- c:\program files\Silhouette Studio
.
==================== Find3M ====================
.
2012-10-10 23:56:07 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-10 23:56:07 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-09-14 18:28:53 2048 ----a-w- c:\windows\system32\tzres.dll
2012-08-31 17:18:09 1211760 ----a-w- c:\windows\system32\drivers\ntfs.sys
2012-08-31 02:03:50 99272 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2012-08-31 02:03:50 193552 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2012-08-30 17:12:02 3968880 ----a-w- c:\windows\system32\ntkrnlpa.exe
2012-08-30 17:12:02 3914096 ----a-w- c:\windows\system32\ntoskrnl.exe
2012-08-24 16:57:48 172544 ----a-w- c:\windows\system32\wintrust.dll
2012-08-24 06:59:17 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-08-24 06:51:27 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-08-24 06:51:02 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-08-24 06:47:26 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-08-24 06:47:12 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-08-24 06:43:58 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-08-22 17:16:54 1292144 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-08-22 17:16:46 712048 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-22 17:16:46 240496 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-22 17:16:36 187760 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-08-20 17:40:31 169984 ----a-w- c:\windows\system32\winsrv.dll
2012-08-20 17:40:01 293376 ----a-w- c:\windows\system32\KernelBase.dll
2012-08-20 17:37:58 271360 ----a-w- c:\windows\system32\conhost.exe
2012-08-20 15:33:28 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2012-08-20 15:33:28 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2012-08-20 15:33:28 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2012-08-20 15:33:28 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2012-08-10 23:56:14 542208 ----a-w- c:\windows\system32\kerberos.dll
2012-08-02 16:57:20 490496 ----a-w- c:\windows\system32\d3d10level9.dll
.
============= FINISH: 18:30:04.02 ===============







.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-10-19.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 8/4/2011 11:03:36 AM
System Uptime: 10/21/2012 6:19:02 PM (0 hours ago)
.
Motherboard: Intel Corporation | | DQ67SW
Processor: Intel® Core™ i5-2300 CPU @ 2.80GHz | SKTH | 2800/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 298 GiB total, 227.385 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 931 GiB total, 776.461 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Description: Security Processor Loader Driver
Device ID: ROOT\LEGACY_SPLDR\0000
Manufacturer:
Name: Security Processor Loader Driver
PNP Device ID: ROOT\LEGACY_SPLDR\0000
Service: spldr
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Cisco Systems VPN Adapter
Device ID: ROOT\NET\0000
Manufacturer: Cisco Systems
Name: Cisco Systems VPN Adapter
PNP Device ID: ROOT\NET\0000
Service: CVirtA
.
==== System Restore Points ===================
.
RP118: 9/20/2012 7:54:02 PM - Windows Update
RP119: 9/24/2012 3:00:18 AM - Windows Update
RP120: 9/24/2012 10:32:48 PM - Installed Silhouette Studio
RP121: 9/26/2012 3:00:18 AM - Windows Update
RP122: 9/29/2012 1:34:57 PM - Windows Update
RP123: 10/2/2012 3:00:16 AM - Windows Update
RP124: 10/6/2012 11:37:40 AM - Windows Update
RP125: 10/10/2012 7:43:54 PM - Windows Update
RP126: 10/11/2012 3:00:17 AM - Windows Update
RP127: 10/15/2012 6:01:39 PM - Windows Update
RP128: 10/18/2012 10:32:07 PM - Windows Update
.
==== Installed Programs ======================
.
32 Bit HP CIO Components Installer
addcustompaper
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Help Manager
Adobe Illustrator CS6
Adobe Reader X (10.1.0)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Print Creations
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Calendar
B8500
Bonjour
BufferChm
Calendar
Cards
Cisco Connect
Cisco Systems VPN Client 5.0.01.0600
Coupon Printer for Windows
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DeviceDiscovery
GoToMeeting 5.1.0.880
GPBaseService2
HP Customer Participation Program 13.0
HP Imaging Device Functions 13.0
HP Officejet 6500 E710n-z Basic Device Software
HP Officejet 6500 E710n-z Help
HP Photosmart B8500 Printer Driver Software 13.0 Rel. 4
HP Photosmart Essential 3.5
HP Smart Web Printing 4.51
HP Solution Center 13.0
HP Update
HPPhotoGadget
HPPhotoSmartDiscLabelContent1
HPPhotosmartEssential
HPProductAssistant
HPSSupply
I.R.I.S. OCR
Intel® Network Connections 16.4.69.0
Intel® Processor Graphics
iTunes
Java Auto Updater
Java™ 6 Update 29
MarketResearch
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
PDF Settings CS6
Picasa 3
PS_BSIZE_04_B8500_Software_Min
Realtek High Definition Audio Driver
Renesas Electronics USB 3.0 Host Controller Driver
Scrapbook
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553260) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2553488) 32-Bit Edition
Shop for HP Supplies
Silhouette Studio
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
UnloadSupport
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553272) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598289) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
WebEx
WebReg
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
10/21/2012 6:28:44 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 6:25:59 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service defragsvc with arguments "" in order to run the server: {D20A3293-3341-4AE8-9AAF-8E397CB63C34}
10/21/2012 6:25:00 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
10/21/2012 6:25:00 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
10/21/2012 6:21:28 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
10/21/2012 6:19:41 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
10/21/2012 6:19:41 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
10/21/2012 6:19:39 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
10/21/2012 6:19:31 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
10/21/2012 6:19:28 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache MpFilter spldr Wanarpv6
.
==== End Of File ===========================

#9 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 October 2012 - 12:01 AM

Hello


These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.


-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller or from here
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#10 supers10572

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Posted 22 October 2012 - 06:45 PM

I was unable to run the AdwCleaner. Something to the effect that 'I was being directed to a site that was unsafe and potentially harmful to my computer.' It apeared to be a message from Microsoft. But here is the report from RKiller.............




Time : 22/10/2012 19:37:15
--------------------------
[oyrrrdcq.exe.vir] -> C:\ProgramData\oyrrrdcq.exe
[oyrrrdcq.exe.vir] -> C:\ProgramData\oyrrrdcq.exe
ERROR [n..vir] -> C:\$Recycle.Bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\n.


[ZeroAccess] Time : 22/10/2012 19:38:04
--------------------------
ERROR [Desktop.ini.vir] -> C:\Windows\Assembly\GAC\Desktop.ini


[ZeroAccess] Time : 22/10/2012 19:38:04
--------------------------
REBOOT [Desktop.ini.vir] -> C:\Windows\Assembly\GAC\Desktop.ini


[ZeroAccess] Time : 22/10/2012 19:38:04
--------------------------
ERROR [n.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\n


[ZeroAccess] Time : 22/10/2012 19:38:04
--------------------------
REBOOT [n.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\n


[ZeroAccess] Time : 22/10/2012 19:38:04
--------------------------
[@.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\@


[ZeroAccess] Time : 22/10/2012 19:38:04
--------------------------
REBOOT [@.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\@


[Del.Parent] Time : 22/10/2012 19:38:04
--------------------------
[00000004.@.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\U\00000004.@


[Del.Parent] Time : 22/10/2012 19:38:04
--------------------------
[00000008.@.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\U\00000008.@


[Del.Parent] Time : 22/10/2012 19:38:04
--------------------------
[000000cb.@.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\U\000000cb.@


[Del.Parent] Time : 22/10/2012 19:38:04
--------------------------
[80000000.@.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\U\80000000.@


[Del.Parent] Time : 22/10/2012 19:38:04
--------------------------
[80000032.@.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\U\80000032.@


[ZeroAccess] Time : 22/10/2012 19:38:04
--------------------------
[ROOT.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\U


[Del.Parent] Time : 22/10/2012 19:38:04
--------------------------
[00000004.@.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\L\00000004.@


[ZeroAccess] Time : 22/10/2012 19:38:04
--------------------------
[ROOT.vir] -> C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\L


Time : 22/10/2012 19:38:04
--------------------------
[oyrrrdcq.exe.vir] -> C:\ProgramData\oyrrrdcq.exe
[oyrrrdcq.exe.vir] -> C:\ProgramData\oyrrrdcq.exe
ERROR [n..vir] -> C:\$Recycle.Bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\n.
[oyrrrdcq.exe.vir] -> C:\ProgramData\oyrrrdcq.exe
ERROR [n..vir] -> C:\$Recycle.Bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\n.

#11 supers10572

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Posted 22 October 2012 - 06:51 PM

RogueKiller V8.1.1 [10/01/2012] by Tigzy
mail: tigzyRK<at>gmail<dot>com
Feedback: http://www.geekstogo.com/forum/files/file/413-roguekiller/
Website: http://tigzy.geekstogo.com/roguekiller.php
Blog: http://tigzyrk.blogspot.com

Operating System: Windows 7 (6.1.7601 Service Pack 1) 32 bits version
Started in : Normal mode
User : usert [Admin rights]
Mode : Remove -- Date : 10/22/2012 19:48:09

Bad processes : 1
[SVCHOST] svchost.exe -- -> KILLED [TermThr]

Registry Entries : 0

Particular Files / Folders:
[ZeroAccess][FILE] Desktop.ini : C:\Windows\Assembly\GAC\Desktop.ini --> REMOVED
[ZeroAccess][FILE] n : C:\$recycle.bin\S-1-5-21-1022221533-2021244816-1300231725-1000\$bf7536716740cebb07ec1a2926235ed9\n --> REMOVED

Driver : [LOADED]

Infection : ZeroAccess

HOSTS File:
--> C:\Windows\system32\drivers\etc\hosts



MBR Check:

+++++ PhysicalDrive0: ST3320413AS ATA Device +++++
--- User ---
[MBR] 9647d5874e07b492dda7dd13f62e28d5
[BSP] 1c3c92ecd82e56748f1d7ec0919fa4d6 : Windows 7 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 305143 Mo
User = LL1 ... OK!
User = LL2 ... OK!

+++++ PhysicalDrive1: WD My Book 1130 USB Device +++++
--- User ---
[MBR] 239b5737c9ccec8839686058d9a1eff8
[BSP] fcdf32c80a56a79906373c34b09dd153 : Windows XP MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 953836 Mo
User = LL1 ... OK!
Error reading LL2 MBR!

Finished : << RKreport[4].txt >>
RKreport[1].txt ; RKreport[2].txt ; RKreport[3].txt ; RKreport[4].txt

#12 gringo_pr

gringo_pr

    Bleepin Gringo


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Posted 22 October 2012 - 11:44 PM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#13 supers10572

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Posted 24 October 2012 - 06:12 PM

It seems to be running just fine now. Is there anything else I need to do? I feel like I need to dl better anti-virus/anti-malware. Do you have any suggestions? Thanks!

ComboFix 12-10-24.02 - usert 10/24/2012 19:01:22.1.4 - x86
Microsoft Windows 7 Professional 6.1.7601.1.1252.1.1033.18.3013.2203 [GMT -4:00]
Running from: c:\users\usert\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {B140BF4E-23BB-4198-90AB-A51A4C60A69C}
SP: Microsoft Security Essentials *Disabled/Updated* {0A215EAA-0581-4E16-AA1B-9E6837E7EC21}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\oyrrrdcq.exe
c:\users\usert\0.8443603160428226.exe
c:\users\usert\g2mdlhlpx.exe
.
.
((((((((((((((((((((((((( Files Created from 2012-09-24 to 2012-10-24 )))))))))))))))))))))))))))))))
.
.
2012-10-24 23:05 . 2012-10-24 23:05 -------- d-----w- c:\users\Default\AppData\Local\temp
2012-10-22 23:46 . 2012-10-22 23:46 29904 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{4D17F11D-73D6-4B26-9BE3-1C9A93887829}\MpKsl81af92b6.sys
2012-10-21 21:32 . 2012-10-21 21:32 -------- d-----w- c:\programdata\xlrpziwwrwueblf
2012-10-21 01:57 . 2012-10-04 01:29 740784 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{4DEA0A5C-4AA0-44DF-A177-8A4EA141193F}\gapaengine.dll
2012-10-21 01:57 . 2012-10-12 05:56 6918632 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{4D17F11D-73D6-4B26-9BE3-1C9A93887829}\mpengine.dll
2012-10-19 02:32 . 2012-10-12 05:56 6918632 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2012-09-26 00:31 . 2012-08-21 20:12 245760 ----a-w- c:\windows\system32\OxpsConverter.exe
2012-09-25 02:33 . 2012-09-25 02:49 -------- d-----w- c:\users\usert\AppData\Roaming\com.aspexsoftware.Silhouette_Studio
2012-09-25 02:33 . 2012-09-25 02:36 -------- d-----w- c:\programdata\com.aspexsoftware.Silhouette_Studio.8
2012-09-25 02:33 . 2012-09-25 02:33 -------- d-----w- c:\programdata\com.aspexsoftware.Silhouette_Studio.license
2012-09-25 02:33 . 2012-09-25 02:33 -------- d-----w- c:\program files\Silhouette Studio
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-10-10 23:56 . 2012-08-06 01:03 696760 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-10-10 23:56 . 2011-08-04 15:43 73656 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-10-04 01:29 . 2012-02-11 00:42 740784 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\NISBackup\gapaengine.dll
2012-08-31 02:03 . 2012-08-31 02:03 193552 ----a-w- c:\windows\system32\drivers\MpFilter.sys
2012-08-31 02:03 . 2011-04-27 19:25 99272 ----a-w- c:\windows\system32\drivers\NisDrvWFP.sys
2012-08-24 06:59 . 2012-09-24 07:00 1800704 ----a-w- c:\windows\system32\jscript9.dll
2012-08-24 06:51 . 2012-09-24 07:00 1129472 ----a-w- c:\windows\system32\wininet.dll
2012-08-24 06:51 . 2012-09-24 07:00 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2012-08-24 06:47 . 2012-09-24 07:00 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2012-08-24 06:47 . 2012-09-24 07:00 420864 ----a-w- c:\windows\system32\vbscript.dll
2012-08-24 06:43 . 2012-09-24 07:00 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2012-08-22 17:16 . 2012-09-12 01:22 1292144 ----a-w- c:\windows\system32\drivers\tcpip.sys
2012-08-22 17:16 . 2012-09-12 01:22 712048 ----a-w- c:\windows\system32\drivers\ndis.sys
2012-08-22 17:16 . 2012-09-12 01:22 240496 ----a-w- c:\windows\system32\drivers\netio.sys
2012-08-22 17:16 . 2012-09-12 01:22 187760 ----a-w- c:\windows\system32\drivers\FWPKCLNT.SYS
2012-08-02 16:57 . 2012-09-12 01:22 490496 ----a-w- c:\windows\system32\d3d10level9.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RTHDVCPL"="c:\program files\Realtek\Audio\HDA\RtHDVCpl.exe" [2011-07-07 10754664]
"NUSB3MON"="c:\program files\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" [2011-04-14 113288]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2011-07-01 142616]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2011-07-01 177432]
"Persistence"="c:\windows\system32\igfxpers.exe" [2011-07-01 176408]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2011-06-06 937920]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2008-07-22 150528]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-09-27 59240]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2010-06-10 49208]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2011-11-13 421736]
"MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2012-09-12 947176]
"AdobeAAMUpdater-1.0"="c:\program files\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" [2012-04-04 446392]
"AdobeCS6ServiceManager"="c:\program files\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe" [2012-03-09 1073312]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-9-20 270336]
VPN Client.lnk - c:\windows\Installer\{14FCFE7C-AB86-428A-9D2E-BFB6F5A7AA6E}\Icon3E5562ED7.ico [2011-11-4 6144]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
R3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [x]
R3 dmvsc;dmvsc;c:\windows\system32\drivers\dmvsc.sys [x]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\DRIVERS\NisDrvWFP.sys [x]
R3 NisSrv;Microsoft Network Inspection;c:\program files\Microsoft Security Client\NisSrv.exe [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S1 MpKsl81af92b6;MpKsl81af92b6;c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{4D17F11D-73D6-4B26-9BE3-1C9A93887829}\MpKsl81af92b6.sys [x]
S2 AdobeARMservice;Adobe Acrobat Update Service;c:\program files\Common Files\Adobe\ARM\1.0\armsvc.exe [x]
S2 Intel® PROSet Monitoring Service;Intel® PROSet Monitoring Service;c:\windows\system32\IProsetMonitor.exe [x]
S3 e1cexpress;Intel® PRO/1000 PCI Express Network Connection Driver C;c:\windows\system32\DRIVERS\e1c6232.sys [x]
S3 IntcDAud;Intel® Display Audio;c:\windows\system32\DRIVERS\IntcDAud.sys [x]
S3 MEI;Intel® Management Engine Interface;c:\windows\system32\DRIVERS\HECI.sys [x]
S3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\nusb3hub.sys [x]
S3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\nusb3xhc.sys [x]
S3 osppsvc;Office Software Protection Platform;c:\program files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [x]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\DRIVERS\wdcsam.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - MPKSL81AF92B6
*Deregistered* - TrueSight
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-10-24 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-06 23:56]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~1\MICROS~1\Office14\ONBttnIE.dll/105
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-AdobeBridge - (no file)
AddRemove-Cisco Connect - c:\program files\Cisco Systems\Cisco Connect\Cisco Connect.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil32_11_4_402_287_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\DeterministicNetworks\DNE\Parameters]
"SymbolicLinkValue"=hex(6):5c,00,52,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,4d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,79,00,73,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2012-10-24 19:07:22
ComboFix-quarantined-files.txt 2012-10-24 23:07
.
Pre-Run: 243,300,388,864 bytes free
Post-Run: 244,451,028,992 bytes free
.
- - End Of File - - CF00375D4CEFFB8D9E46A3CFD678C58E

#14 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:22 PM

Posted 24 October 2012 - 06:47 PM

Greetings

I want you to run these next,

tdsskiller:

Please read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • doubleclick on TDSSKiller.exe to run the application, then on Start Scan.
  • If an infected file is detected, the default action will be Cure, click on Continue.
  • If a suspicious file is detected, the default action will be Skip, click on Continue.
  • It may ask you to reboot the computer to complete the process. Click on Reboot Now.
  • If no reboot is require, click on Report. A log file should appear. Please copy and paste the contents of that file here.
  • If a reboot is required, the report can also be found in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste the contents of that file here.

Please download aswMBR to your desktop.
  • Double click the aswMBR.exe icon to run it
  • it will ask to download extra definitions - ALLOW IT
  • Click the Scan button to start the scan
  • On completion of the scan, click the save log button, save it to your desktop and post it in your next reply.

If you have any problems running either one come back and let me know

please reply with the reports from TDSSKiller and aswMBR

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

gringo_pr

    Bleepin Gringo


  • Malware Response Team
  • 136,772 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Puerto rico
  • Local time:01:22 PM

Posted 26 October 2012 - 11:19 PM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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