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BSOD


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26 replies to this topic

#1 josh@bcn

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Posted 13 October 2012 - 08:32 AM

Hi, I need a very big help now. Since last Sunday my computer is working very slow... it is already slow but it became slower that it is not allowing me to open an application.... I have tried running combofix and anti-malware bytes but it always freeze.. so i cannot finish running any program. Please help me. I really don´t know what to do . :(

Edited by hamluis, 16 October 2012 - 11:14 AM.
Merged topics - Hamluis.


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#2 josh@bcn

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Posted 13 October 2012 - 09:07 AM

One more thing, my computer turns off with a blue screen saying something about some hardware... I wasn´t able to read it all cause it shuts down... please help me. :(

#3 hamluis

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Posted 14 October 2012 - 12:50 PM

I suggest that you complete the topic you initiated in August, http://www.bleepingcomputer.com/forums/topic465429.html/page__p__2807613__fromsearch__1#entry2807613 .

I suggest that you send a PM to your Helper in that topic...and advise him that you like to complete the procedures previosly begun. Upon his suggestion, I will reopen the topic for posting.

Louis

Edited by hamluis, 14 October 2012 - 12:53 PM.


#4 josh@bcn

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Posted 16 October 2012 - 02:02 AM

Hi, I do understand but this is a nw case. I cannot run any program in my computer now because it keeps on freezing. I have tried running combofix, blitz blank but both are not of help because my computer cannot continue running it cause it freezes every now and then and sometimes it shuts down with a blue screen and talking about hardware, I wasn´t able to read the whole text cause it turns off all by itself.

Please help me. thanks :/

#5 noknojon

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Posted 16 October 2012 - 04:03 AM

I suggest that you complete the topic you initiated in August, http://www.bleepingcomputer.com/forums/topic465429.html/page__p__2807613__fromsearch__1#entry2807613 .
Louis

Please note that this is a Windows7 system being discussed here
The previous topic that you have linked to was in regards to a XP SP3 system ??

#6 josh@bcn

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Posted 16 October 2012 - 08:32 AM

im using th same computer.... windows xp.. i didnt post anything about windows 7

#7 josh@bcn

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Posted 16 October 2012 - 08:40 AM

Hi, I have this in my computer BSOD - 0x000000D1

DRIVER_IRQL_NOT_LESS_OR_EQUAL

#8 Artrooks

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Posted 16 October 2012 - 08:56 AM

You are posting in the Windows 7 Forum.

Regards,
Brooks



 


#9 josh@bcn

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Posted 16 October 2012 - 09:03 AM

oh sorry. so how can i go to windows xp?

Mod Edit: Metged topics - Hamluis.

Edited by hamluis, 16 October 2012 - 11:15 AM.


#10 josh@bcn

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Posted 16 October 2012 - 09:21 AM

Hi, i have now my computer very slow and it keps on crashing with this blue screen or aka BSOD (DRIVER_IRQL_NOT_LESS_OR_EQUAL 0x000000D1 ).
I have run minitool and the result can be seen below. Please help me :

MiniToolBox by Farbar Version: 23-07-2012
Ran by Dewagede (administrator) on 16-10-2012 at 16:16:06
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/16/2012 03:53:28 PM) (Source: Application Hang) (User: )
Description: Hanging application WinRAR.exe, version 4.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Error: (10/16/2012 02:41:07 PM) (Source: Google Update) (User: JOSH)JOSH
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http s

Error: (10/16/2012 02:30:42 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb2656369, P2 1033, P3 1603, P4 msi, P5 f, P6 9.0.40215.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (10/16/2012 02:30:40 PM) (Source: MsiInstaller) (User: NT AUTHORITY)NT AUTHORITY
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'KB2656369v2' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2656369_20121016_122330953-Msi0.txt.

Error: (10/16/2012 02:23:05 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb2604092, P2 1033, P3 1603, P4 msi, P5 f, P6 9.0.40215.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (10/16/2012 02:23:04 PM) (Source: MsiInstaller) (User: NT AUTHORITY)NT AUTHORITY
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'KB2604092' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2604092_20121016_120834968-Msi0.txt.

Error: (10/16/2012 02:07:15 PM) (Source: HotFixInstaller) (User: )
Description: EventType visualstudio8setup, P1 microsoft .net framework 2.0-kb2656352, P2 1033, P3 1603, P4 msi, P5 f, P6 9.0.40215.0, P7 install, P8 x86, P9 visualstudio8setup0, P10 visualstudio8setup1.

Error: (10/16/2012 02:07:07 PM) (Source: MsiInstaller) (User: NT AUTHORITY)NT AUTHORITY
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'KB2656352' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2656352_20121016_115241812-Msi0.txt.

Error: (10/16/2012 02:07:07 PM) (Source: MsiInstaller) (User: NT AUTHORITY)NT AUTHORITY
Description: Product: Microsoft .NET Framework 2.0 Service Pack 2 - Update 'KB980773' could not be installed. Error code 1603. Additional information is available in the log file C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2656352_20121016_115241812-Msi0.txt.

Error: (10/16/2012 01:51:40 PM) (Source: MsiInstaller) (User: NT AUTHORITY)NT AUTHORITY
Description: Product: Microsoft Office Professional Edition 2003 - Update 'Security Update for Excel 2003 (KB2597086): EXCEL' could not be installed. Error code 1603. Windows Installer can create logs to help troubleshoot issues with installing software packages. Use the following link for instructions on turning on logging support: http://go.microsoft.com/fwlink/?LinkId=23127


System errors:
=============
Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The Yahoo! Updater service failed to start due to the following error:
%%2

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The VAIO Entertainment File Import Service service depends on the VAIO Entertainment Database Service service which failed to start because of the following error:
%%1068

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The VAIO Entertainment Database Service service depends on the VAIO Entertainment UPnP Client Adapter service which failed to start because of the following error:
%%2

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The VAIO Entertainment UPnP Client Adapter service failed to start due to the following error:
%%2

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The VAIO Event Service service failed to start due to the following error:
%%2

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The RegSrvc service failed to start due to the following error:
%%2

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The Change Modem Device Service service failed to start due to the following error:
%%2

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The LexBce Server service failed to start due to the following error:
%%2

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The Spectrum24 Event Monitor service depends on the EvtEng service which failed to start because of the following error:
%%2

Error: (10/16/2012 04:11:27 PM) (Source: Service Control Manager) (User: )
Description: The EvtEng service failed to start due to the following error:
%%2


Microsoft Office Sessions:
=========================
Error: (10/16/2012 03:53:28 PM) (Source: Application Hang)(User: )
Description: WinRAR.exe4.0.0.0hungapp0.0.0.000000000

Error: (10/16/2012 02:41:07 PM) (Source: Google Update)(User: JOSH)JOSH
Description: Network Request Error.
Error: 0x80040801. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=IE, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying WinHTTP.
Send request returned 0x80040801. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80040801. Http status code 0.
Trying config: source=, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80040801. Http s

Error: (10/16/2012 02:30:42 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb265636910331603msif9.0.40215.0installx86xp0

Error: (10/16/2012 02:30:40 PM) (Source: MsiInstaller)(User: NT AUTHORITY)NT AUTHORITY
Description: Microsoft .NET Framework 2.0 Service Pack 2KB2656369v21603C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2656369_20121016_122330953-Msi0.txt

Error: (10/16/2012 02:23:05 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb260409210331603msif9.0.40215.0installx86xp0

Error: (10/16/2012 02:23:04 PM) (Source: MsiInstaller)(User: NT AUTHORITY)NT AUTHORITY
Description: Microsoft .NET Framework 2.0 Service Pack 2KB26040921603C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2604092_20121016_120834968-Msi0.txt

Error: (10/16/2012 02:07:15 PM) (Source: HotFixInstaller)(User: )
Description: visualstudio8setupmicrosoft .net framework 2.0-kb265635210331603msif9.0.40215.0installx86xp0

Error: (10/16/2012 02:07:07 PM) (Source: MsiInstaller)(User: NT AUTHORITY)NT AUTHORITY
Description: Microsoft .NET Framework 2.0 Service Pack 2KB26563521603C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2656352_20121016_115241812-Msi0.txt

Error: (10/16/2012 02:07:07 PM) (Source: MsiInstaller)(User: NT AUTHORITY)NT AUTHORITY
Description: Microsoft .NET Framework 2.0 Service Pack 2KB9807731603C:\WINDOWS\system32\config\SYSTEM~1\LOCALS~1\Temp\Microsoft .NET Framework 2.0-KB2656352_20121016_115241812-Msi0.txt

Error: (10/16/2012 01:51:40 PM) (Source: MsiInstaller)(User: NT AUTHORITY)NT AUTHORITY
Description: Microsoft Office Professional Edition 2003Security Update for Excel 2003 (KB2597086): EXCEL1603(NULL)


=========================== Installed Programs ============================

Adobe AIR (Version: 2.7.0.19530)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.278)
Adobe Flash Player 11 Plugin (Version: 11.4.402.278)
Adobe Photoshop Lightroom 3.6 (Version: 3.6.1)
Adobe Reader X (10.1.4) - Español (Version: 10.1.4)
Akamai NetSession Interface Service
avast! Free Antivirus (Version: 6.0.1289.0)
BlackBerry Desktop Software 6.1 (Version: 6.1.0.35)
Bullzip PDF Printer 6.0.0.744
CCleaner (Version: 3.16)
Click to DVD 2.0.03 Menu Data (Version: 2.0.03)
Click to DVD 2.5.00 (Version: 2.5.00)
Compatibility Pack for the 2007 Office system (Version: 12.0.6612.1000)
Critical Update for Windows Media Player 11 (KB959772)
DivX Setup (Version: 2.6.1.3)
DVDFab (Platinum/Gold/HD Decrypter) (Option: Mobile) 5.0.3.0
DVgate Plus
ESET Online Scanner v3
Facebook Video Calling 1.0.0.7339 (Version: 1.0.7339)
Facebook Video Calling 1.2.0.159 (Version: 1.2.159)
Free PDF to Word Doc Converter v1.1 (Version: 1.1)
Google Chrome (Version: 22.0.1229.79)
Google Earth (Version: 6.2.2.6613)
Google Update Helper (Version: 1.3.21.123)
High Definition Audio Driver Package - KB835221 (Version: 20040219.000000)
HiJackThis (Version: 1.0.0)
Image Converter 2 Plus (Version: 2.2.01)
Intel® Graphics Media Accelerator Driver for Mobile (Version: 6.14.10.4363)
Intel® PROSet/Wireless Software
InterActual Player
InterVideo WinDVD for VAIO (Version: 5.0-B11.739)
ISScript (Version: 3.00.185)
Java 7 Update 7 (Version: 7.0.70)
Java Auto Updater (Version: 2.1.9.0)
Java™ 6 Update 31 (Version: 6.0.310)
JavaFX 2.1.1 (Version: 2.1.1)
Junk Mail filter update (Version: 14.0.8117.416)
Malwarebytes Anti-Malware version 1.62.0.1300 (Version: 1.62.0.1300)
mCore (Version: 1.31.0000)
mDriver (Version: 1.31.0000)
Memory Stick Formatter
Microsoft .NET Framework 1.1 (Version: 1.1.4322)
Microsoft .NET Framework 1.1 Security Update (KB2656353)
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft Application Error Reporting (Version: 12.0.6012.5000)
Microsoft Choice Guard (Version: 2.0.48.0)
Microsoft Compression Client Pack 1.0 for Windows XP (Version: 1)
Microsoft Data Access Components KB870669
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In (Version: 14.0.5130.5003)
Microsoft Office Live Add-in 1.5 (Version: 2.0.4024.1)
Microsoft Office Outlook Connector (Version: 12.0.6423.1000)
Microsoft Office Professional Edition 2003 (Version: 11.0.8173.0)
Microsoft Search Enhancement Pack (Version: 1.2.123.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Works (Version: 08.05.0818)
Microsoft_VC80_CRT_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFC_x86 (Version: 8.0.50727.4053)
Microsoft_VC80_MFCLOC_x86 (Version: 8.0.50727.4053)
Microsoft_VC90_ATL_x86 (Version: 1.00.0000)
Microsoft_VC90_CRT_x86 (Version: 1.00.0000)
Microsoft_VC90_MFC_x86 (Version: 1.00.0000)
mMHouse (Version: 1.31.0000)
Mozilla Firefox 14.0.1 (x86 es-ES) (Version: 14.0.1)
Mozilla Maintenance Service (Version: 14.0.1)
mPfMgr (Version: 1.31.0000)
mProSafe (Version: 9.00.0000)
MSVCRT (Version: 14.0.1468.721)
MSXML 4.0 SP2 (KB936181) (Version: 4.20.9848.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
MSXML 6 Service Pack 2 (KB973686) (Version: 6.20.2003.0)
mWlsSafe (Version: 9.00.0000)
mXML (Version: 1.31.0000)
Netflix Movie Viewer (Version: 1.2.211)
Office 2003 Trial Assistant (Version: 1.0.0)
OpenMG Secure Module 4.3.00 (Version: 4.3.00.08302)
PaperPort Image Printer (Version: 1.00.0000)
QuickTime (Version: 7.71.80.42)
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0)
RealPlayer (Version: 15.0.4)
Realtek High Definition Audio Driver (Version: 1.92)
RealUpgrade 1.1 (Version: 1.1.0)
RegGenie v3.0 (Version: 3.0)
Roxio DigitalMedia Audio (Version: 2.0.4)
Roxio DigitalMedia Copy (Version: 2.0.4)
Roxio DigitalMedia Data (Version: 2.0.4)
ScanSoft PaperPort 11 (Version: 11.1.0000)
Segoe UI (Version: 14.0.4327.805)
Setting Utility Series
Skype™ 5.10 (Version: 5.10.116)
SonicStage 3.3 (Version: 3.3)
Sony Certificate PCH
Sony MP4 Shared Library (Version: 2.0)
Sony USB Mouse
Sony Utilities DLL
Sony Video Shared Library (Version: 2.0.01)
SpeedyPC Pro (Version: 3.1.3.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
Update for Windows XP (KB2345886) (Version: 1)
Update for Windows XP (KB2541763) (Version: 1)
Update for Windows XP (KB2607712) (Version: 1)
Update for Windows XP (KB2616676-v2) (Version: 2)
Update for Windows XP (KB2641690) (Version: 1)
Update for Windows XP (KB2718704) (Version: 1)
Update for Windows XP (KB2736233) (Version: 1)
Update for Windows XP (KB942763) (Version: 1)
Update for Windows XP (KB951072-v2) (Version: 2)
Update for Windows XP (KB951978) (Version: 1)
Update for Windows XP (KB955759) (Version: 1)
Update for Windows XP (KB955839) (Version: 1)
Update for Windows XP (KB961503) (Version: 1)
Update for Windows XP (KB967715) (Version: 1)
Update for Windows XP (KB968389) (Version: 1)
Update for Windows XP (KB971029) (Version: 1)
Update for Windows XP (KB971737) (Version: 1)
Update for Windows XP (KB973687) (Version: 1)
Update for Windows XP (KB973815) (Version: 1)
VAIO Breeze Wallpaper
VAIO Central (Version: 1.1.02.071205)
VAIO Entertainment Platform (Version: 1.2.20.10060)
VAIO Event Service (Version: 2.2.00.06130)
VAIO Light Flo Wallpaper
VAIO Media 5.0 (Version: 5.0.00)
VAIO Media AC3 Decoder 1.0
VAIO Media Integrated Server 5.0
VAIO Media Redistribution 5.0 (Version: 5.0.00)
VAIO Media Registration Tool 5.0 (Version: 5.0.00)
VAIO Original Screen Saver
VAIO Original Screen Saver VAIO Cozy Screen SD Wide Contents
VAIO Power Management (Version: 1.7.01.10190)
VAIO Registration (Version: 15.1.0)
VAIO Security Center (Version: 1.02.1202)
VAIO Support Central (Version: 1.1.0.051121)
VAIO Update 2
VAIO Wireless LAN Setup Utility
VAIOSurveySA (Version: 4.02)
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
WebFldrs XP (Version: 9.50.7523)
Windows Backup Utility (Version: 5.1)
Windows Imaging Component (Version: 3.0.0.0)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Live Call (Version: 14.0.8117.0416)
Windows Live Communications Platform (Version: 14.0.8117.416)
Windows Live Essentials (Version: 14.0.8117.0416)
Windows Live Essentials (Version: 14.0.8117.416)
Windows Live Mail (Version: 14.0.8117.0416)
Windows Live Messenger (Version: 14.0.8117.0416)
Windows Live Photo Gallery (Version: 14.0.8117.416)
Windows Live Sign-in Assistant (Version: 5.000.818.5)
Windows Live Sync (Version: 14.0.8117.416)
Windows Live Upload Tool (Version: 14.0.8014.1029)
Windows Media Format 11 runtime
Windows Media Player 10 Hotfix [See KB886612 for more information]
Windows XP Service Pack 3 (Version: 20080414.031525)
WinRAR 4.00 (32-bit) (Version: 4.00.0)
WordBiz version 1.8 (Version: 1.8)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
YouTube Downloader 3.4
YouTube Downloader Toolbar v5.0 (Version: 5.0)

========================= Memory info: ===================================

Percentage of memory in use: 53%
Total physical RAM: 1014.11 MB
Available physical RAM: 471.43 MB
Total Pagefile: 2440.97 MB
Available Pagefile: 2019.19 MB
Total Virtual: 2047.88 MB
Available Virtual: 1977.83 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:48.08 GB) (Free:0.81 GB) NTFS
2 Drive d: (D) (Fixed) (Total:39.07 GB) (Free:31.77 GB) NTFS
5 Drive g: (JOSH) (Removable) (Total:7.45 GB) (Free:7.34 GB) FAT32

========================= Users: ========================================

User accounts for \\JOSH

Administrator ASPNET Dewagede
Guest HelpAssistant SUPPORT_388945a0


**** End of log ****

#11 josh@bcn

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Posted 16 October 2012 - 09:38 AM

and i have run the blue screen view and the result can be seen below:

==================================================
Dump File : Mini101412-02.dmp
Crash Time : 14/10/2012 17:29:38
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x005c0083
Parameter 2 : 0x00000005
Parameter 3 : 0x00000000
Parameter 4 : 0xf746ed26
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+5d26
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+5d26
Stack Address 1 : atapi.sys+85ee
Stack Address 2 : atapi.sys+3b93
Stack Address 3 : atapi.sys+614b
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101412-02.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

==================================================
Dump File : Mini101412-01.dmp
Crash Time : 14/10/2012 10:37:12
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x100000d1
Parameter 1 : 0x80020267
Parameter 2 : 0x00000005
Parameter 3 : 0x00000000
Parameter 4 : 0xf746ed23
Caused By Driver : atapi.sys
Caused By Address : atapi.sys+5d23
File Description : IDE/ATAPI Port Driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 5.1.2600.5512 (xpsp.080413-2108)
Processor : 32-bit
Crash Address : atapi.sys+5d23
Stack Address 1 : atapi.sys+85ee
Stack Address 2 : atapi.sys+3b93
Stack Address 3 : atapi.sys+614b
Computer Name :
Full Path : C:\WINDOWS\Minidump\Mini101412-01.dmp
Processors Count : 1
Major Version : 15
Minor Version : 2600
Dump File Size : 90,112
==================================================

#12 josh@bcn

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Posted 16 October 2012 - 11:07 AM

somebody help me please? :(

#13 hamluis

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Posted 16 October 2012 - 11:26 AM

<<1 Drive c: () (Fixed) (Total:48.08 GB) (Free:0.81 GB) NTFS2 Drive d: (D) (Fixed) (Total:39.07 GB) (Free:31.77 GB) NTFS>>

If your Windows install is on partition C...it's clear that you don't have sufficient free space for Windows to run smoothly. The commonly accepted percentage of free space required is 15% or so. You need to move approximately 8GB of data files which you currently have stored on C: before even beginning to see what else may be wrong, if anything.

Louis

#14 josh@bcn

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Posted 17 October 2012 - 02:18 AM

Hi Louis, thanks for the reply. Can i move some files from C to D?

#15 hamluis

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Posted 17 October 2012 - 11:01 AM

Yes, it would appear so.

If your system came with 2 partitions established...it's likely that the D: partition was intended to be used for data storage/backup files.

Louis




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