Welcome to Bleeping computer.
Asus makes some pretty decent laptops and it is rare that they fail within a few years of purchase.
I have looked up your model number at the Asus web site and see it has a multi DVD/ Blu-ray combo drive.
For the sake of this forum, here is the link I am reviewing while I type this reply to you.
I have to ask you if you have any problems playing blu-ray disks?
Do DVD disks play okay?
I am assuming you have windows 7 on this laptop, have you checked your auto-play options for disk drives to see what option is chosen for music CDs? Is it Windows Media Player for example? your selection might also cause certain media not to play if it points to an application that does not support playing CD media files.
I would check on those settings.
You can also try cleaning the optical lens. it is easily accessible do to the fact that it is part of the CD tray and is exposed while the tray is open.
Carefully wipe the lens with a soft clean rag and try loading your media again.
If it fails to load and your settings are correct, there is a possibility your drive has lost its ability to read music CDs. What I must say is it is must common for a drive to lose its ability to read DVD disks first, so you might want to try a DVD, if it fails to load, your drives laser is on the verge of a total failure and should be replaced with a new one.
Incidently, most users can replace a laptop optical drive and they are sold where computer parts are sold.
So you don't have to pay a repair tech if you wish not to.
Edited by MrBruce1959, 19 October 2012 - 09:07 PM.