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Windows Explorer crashes and restarts


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5 replies to this topic

#1 daldrome

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Posted 14 October 2012 - 05:23 AM

Hey guys, I'm new here. Hope you guys can help fix this problem I've encountered many times. Whenever I try to select or view a particular folder or file, my Windows Explorer crashes. This is what I found in Event Viewer:
Posted Image

The Details:
- System

- Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2012-10-14T10:11:40.000000000Z

EventRecordID 359425

Channel Application

Computer user-PC

Security


- EventData

Explorer.EXE
6.1.7601.17567
4d6727a7
DivXMFSource.dll
1.0.0.72
4cffcf66
c0000005
0009b890
1044
01cda9f0e1b8c595
C:\Windows\Explorer.EXE
C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll
8b51d578-15e7-11e2-8c46-002618833b83

Thank you for your replies :thumbup2:

Edited by daldrome, 14 October 2012 - 05:24 AM.


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#2 narenxp

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Posted 14 October 2012 - 07:43 AM

Did you try uninstalling DIVX software from add or remove programs?

Download

mini toolbox

Checkmark following boxes:

List last 10 Event Viewer log
List Installed Programs

Click Go and post the result.

#3 daldrome

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Posted 14 October 2012 - 08:46 AM

Did you try uninstalling DIVX software from add or remove programs?

Download

mini toolbox

Checkmark following boxes:

List last 10 Event Viewer log
List Installed Programs

Click Go and post the result.


Hi narenxp,
I have just uninstalled DIVX from add and remove programs.
Here is the result from Mini toolbox:

Attached File  Result.txt   18.26KB   2 downloads
Thank you. :thumbup2:

#4 narenxp

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Posted 14 October 2012 - 10:11 AM

I guess minitoolbox was run before uninstalling Divx

DivX Setup (Version: 2.6.1.9)


Do you still explorer crashes?

Edited by narenxp, 14 October 2012 - 10:11 AM.


#5 daldrome

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Posted 15 October 2012 - 06:11 AM

I guess minitoolbox was run before uninstalling Divx

DivX Setup (Version: 2.6.1.9)


Do you still explorer crashes?

Not anymore. Thank you

#6 narenxp

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Posted 15 October 2012 - 09:15 AM

You're welcome :)




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