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Hijackthis Log : Please Help Diagnose


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2 replies to this topic

#1 paulskii

paulskii

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Posted 19 March 2006 - 11:44 AM

Hi... I've been trying to sort out malware/spyware problems with my computer for a while and have run all the recommended programs, but am still left with the same annoying pop-ups... I've posted my log below... please help!!!

Logfile of HijackThis v1.99.1
Scan saved at 11:37:57 AM, on 3/19/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\ANTIVI~1\avgamsvr.exe
C:\PROGRA~1\ANTIVI~1\avgupsvc.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\ANTIVI~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\LVCOMSX.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Logitech\ImageStudio\LowLight.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Logitech\Video\FxSvr2.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.webmail.mcgill.ca/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qca8.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://qca8.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://qca8.hpwis.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;localhost
R3 - URLSearchHook: (no name) - _{00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: CIEPl Object - {F85E86D8-F796-4C97-AAA2-26664A98A42C} - C:\WINDOWS\system32\clsevnt.dll (file missing)
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Device] C:\sock.exe
O4 - HKLM\..\Run: [Windows HP Drivers] winhps.exe
O4 - HKLM\..\Run: [Windows VPN Proccesse] vpni.exe
O4 - HKLM\..\Run: [Windows32 Messenger Service] msmsgv.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\ANTIVI~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [LVCOMSX] C:\WINDOWS\system32\LVCOMSX.EXE
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
O4 - HKLM\..\RunServices: [ntfsmonitorpro] ntfs64.exe
O4 - HKLM\..\RunServices: [System32 Sv Host] svca32.exe
O4 - HKLM\..\RunServices: [Windows Format protections] rmrf32.exe
O4 - HKLM\..\RunServices: [Aol CLient STarter] aolmsgr.exe
O4 - HKLM\..\RunServices: [Windows HP Drivers] winhps.exe
O4 - HKLM\..\RunServices: [Microsoft Proc Driver32] msprc.exe
O4 - HKLM\..\RunServices: [Ms Processe Manager] msproc.exe
O4 - HKLM\..\RunServices: [Microsoft Sum32] sum32.exe
O4 - HKLM\..\RunServices: [Task manager Service] taskmngv.exe
O4 - HKLM\..\RunServices: [Windows VPN Proccesse] vpni.exe
O4 - HKLM\..\RunServices: [OFFICEXP] OFFICEXP.exe
O4 - HKLM\..\RunServices: [sysPersonalFirewall] msnmssgr.exe
O4 - HKLM\..\RunServices: [MSN32 Z Services] MSN32z.EXE
O4 - HKLM\..\RunServices: [Win Drivers SSL] hpws.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Win Drivers SSL] hpws.exe
O4 - HKCU\..\Run: [Winsms Service Protocol] svhost.exe
O4 - HKCU\..\Run: [Ms Processe Manager] msproc.exe
O4 - HKCU\..\Run: [Microsoft Msn] msa32.exe
O4 - HKCU\..\Run: [Windows Processe Manager] mspn32.exe
O4 - HKCU\..\Run: [Windows32 Messenger Service] msmsgv.exe
O4 - HKCU\..\Run: [LogitechSoftwareUpdate] "C:\Program Files\Logitech\Video\ManifestEngine.exe" boot
O4 - HKCU\..\RunServices: [Windows HP Drivers] winhps.exe
O4 - HKCU\..\RunServices: [Windows Processe Manager] mspn32.exe
O4 - HKCU\..\RunServices: [Microsoft Msn] msa32.exe
O4 - HKCU\..\RunServices: [Windows32 Net Database] msnd32.exe
O4 - HKCU\..\RunServices: [The Ethernet] ethernet.exe
O4 - HKCU\..\RunServices: [Win Drivers SSL] hpws.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitdefender.com/resources/scan8/oscan8.cab
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppD...sharingctrl.cab
O16 - DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} (Webshots Photo Uploader) - http://community.webshots.com/html/WSPhotoUploader.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: clsevnt - clsevnt.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O21 - SSODL: IEFilter - {4BEDAE43-DE5C-4ABA-8692-C0CC6B7AF3BC} - IEFilter.dll (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\ANTIVI~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\ANTIVI~1\avgupsvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service (omniserv) - Unknown owner - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE
O23 - Service: Service - Unknown owner - C:\WINDOWS\system32\Service.exe

Edited by paulskii, 19 March 2006 - 12:11 PM.


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#2 SifuMike

SifuMike

    malware expert


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Posted 25 March 2006 - 02:21 PM

Hello paulskii,

I see many worms on this computer, so lets run some scans to see if they remove them.

Please confirm that you have run the following scans or run them now. :thumbsup:
Save any logs that you generate - we may need them later.
Do not post any logs unless I ask you.

run all the recommended programs, but am still left with the same annoying pop-ups


I see you have Ewido installed.
Did you update and run it in the Safe Mode?

If not, please boot to the Safe Mode (tap F8 key during reboot, until the boot menu appears...use the arrow keys to choose "Safe Mode" from the menu......,then press the "Enter" key) and run it.


Also, what popups are you getting?

***************************************************

Please download, update and run (one at a time of course!)
Spybot 1.4 and Adaware SE 1.06.r1

Fix whatever they suggest.

If you need help running these tools, here are some helpful tutorials.
Spybot Tutorial
Adaware SE Tutorial

Be sure to fun Adaware SE with a Full Scan in the Safe Mode.

How to Reboot into Safe Mode
tap F8 key during reboot, until the boot menu appears...use the arrow keys to choose "Safe Mode" from the menu......,then press the "Enter" key.

Ad-Aware SE Setup

***************************************************


Please download, update and run the free A2 (A squared) anti-trojan

If malware is found, click the button "Remove Selected Malware".

Save the log file by clicking on "Save HTML-Report".

Let it delete whatever it finds.

***************************************************


I know you may have anti-virus software, but sometimes its definitions are corrupted due to malware. Online scans are the best resort in this case.
Run this pc through the
Trend Micro Housecall Online virus scanner
or
Panda Scan Online virus scanner

Let it delete whatever it finds. If it cannot delete it, then post the log and we will delete it manually.

***************************************************


Next, reboot and post a fresh HijackThis log to this thread.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 SifuMike

SifuMike

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Posted 02 April 2006 - 06:01 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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