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BSOD driver failure


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#1 theprofessor

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Posted 12 October 2012 - 04:16 PM

HP Touchsmart
Windows 7-64it

Since about the last couple weeks I've been having hang ups on every shut down causing me to force shut down my pc with the power button. And I can't figure out what it is. The only thing I can think it might be is a Cisco Linksys Wifi router I recently installed. All drivers and everything are up to date. There is always a yellow triangle covering my network connections in the taskbar, though, that I only noticed showing up about 3-4 days after I installed the router. I have uninstalled and reinstalled the router (who knows if its the proper way).

I get the BSOD DRIVER_POWER_STATE_FAILURE 0x0000009F on restart (if I dont force restart it). Does anybody know how to fix this?

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#2 Allan

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Posted 12 October 2012 - 05:27 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 theprofessor

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Posted 13 October 2012 - 04:52 PM

when I open it, the window panes are blank. It didn't scan anything. What am I doing wrong?

#4 theprofessor

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Posted 15 October 2012 - 05:28 PM

Some help would be greatly appreciated.

#5 hamluis

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Posted 16 October 2012 - 04:57 PM

That means that you have no dump files found...there should be a notation at the bottom of the screen, "no crashes".

Some programs, e.g., Ccleaner, delete these files because the developers of Ccleaner thought them of no value :).

It may also mean that the files exist but are not at the expected storage location. You can check this by doing a search of your Windows partition and using the *.dmp search string, after making all files and extensions visible.

Louis




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