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Lots of BSODs


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#1 DrKevorkian

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Posted 12 October 2012 - 10:15 AM

In the past 12 months, I've probably had near 800 blue screens. In the past 24 months, probably around 1600 blue screens. I've used BlueScreenView and written down the error codes, and the most common in no particular order are:

CACHE_MANAGER (0x00000034)
IRQL_NOT_LESS_OR_EQUAL (0x0000000a)
SYSTEM_SERVICE_EXCEPTION (0x0000003b)
KMODE_EXCEPTION_NOT_HANDLED (0x0000001e)
NTFS_FILE_SYSTEM (0x00000024)

Specific drivers that are commonly listed are:
ntoskrnl.exe
tcpip.sys
ntfs.sys
atikmdag.sys


I had a previous Windows 7 build which had the same problems. Using parts of that computer, I added new parts but continue to get blue screen errors. These new parts were installed this week (except for the 6870 - that was 8-9 months ago).

My computer specs were and are as follows:
ASUS M4A77TD ---------> ASUS 990FX Sabertooth
ATI Radeon HD 4670 ---> ATI Radeon HD 6870 1GB
----------------------- ----------> Samsung 830 128GB SSD
4x2GB GSkill DDR3 1333 RAM ---> No Change
WD 7200RPM 1TB Black HDD ---> No Change
AMD Athlon II 630 2.8GHz x4 ---> No Change
Antec EarthWatts 650W PSU ---> No Change


Other notables:
  • Windows Installation is moved to the SSD, no longer on the WD hard drive.
  • I have used both USB and DVD to install Windows 7 with no improvements.
  • The WD hard drive is currently used for storage space as a D: Drive.
  • The WD hard drive was RMA'd previously for similar errors.
  • I have used the WD diagnostic utility and no errors were detected.
  • I have run MemTest86+ for a handful of passes, and it gave no errors.
  • The blue screens are typically clustered. If one occurs, more are likely to follow.
  • The blue screens have occurred hours into a session, have also occurred during windows loading process.

I'd like to get this resolved once and for all, so any help is appreciated. If you need any more information, please let me know.

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Edited by DrKevorkian, 12 October 2012 - 11:03 AM.

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#2 Allan

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Posted 12 October 2012 - 05:28 PM

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

#3 DrKevorkian

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Posted 15 October 2012 - 11:08 AM

BSOD.txt Contents:

==================================================
Dump File : 101512-9422-01.dmp
Crash Time : 10/15/2012 12:05:25 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0317e268
Parameter 3 : fffff880`0317dac0
Parameter 4 : fffff800`02e4d631
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+5a88
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101512-9422-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101512-9734-01.dmp
Crash Time : 10/15/2012 12:03:18 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0319a268
Parameter 3 : fffff880`03199ac0
Parameter 4 : fffff800`02e8c631
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+5a88
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101512-9734-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101512-9032-01.dmp
Crash Time : 10/15/2012 11:59:27 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7ef90
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7ef90
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101512-9032-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101512-9672-02.dmp
Crash Time : 10/15/2012 10:06:48 AM
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : 00000000`00000000
Parameter 2 : 00000000`00000000
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+72b90
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7ef90
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101512-9672-02.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101512-9672-01.dmp
Crash Time : 10/15/2012 10:04:53 AM
Bug Check String : CACHE_MANAGER
Bug Check Code : 0x00000034
Parameter 1 : 00000000`00050853
Parameter 2 : fffff880`0317e4a8
Parameter 3 : fffff880`0317dd00
Parameter 4 : fffff800`02e6f0cc
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+19e28
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101512-9672-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101512-9375-01.dmp
Crash Time : 10/15/2012 10:01:53 AM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0836b948
Parameter 3 : fffff880`0836b1a0
Parameter 4 : fffff800`02eb4fd2
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+5a88
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101512-9375-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101412-8876-01.dmp
Crash Time : 10/14/2012 8:37:54 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0318c268
Parameter 3 : fffff880`0318bac0
Parameter 4 : fffff800`02e4e631
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+5a88
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101412-8876-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101412-9063-01.dmp
Crash Time : 10/14/2012 8:35:59 PM
Bug Check String : NTFS_FILE_SYSTEM
Bug Check Code : 0x00000024
Parameter 1 : 00000000`001904fb
Parameter 2 : fffff880`0a7b8f58
Parameter 3 : fffff880`0a7b87b0
Parameter 4 : fffff800`02efafd2
Caused By Driver : Ntfs.sys
Caused By Address : Ntfs.sys+5a88
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101412-9063-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101412-8736-01.dmp
Crash Time : 10/14/2012 8:24:00 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02fad9bc
Parameter 3 : fffff880`09d55e00
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101412-8736-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101412-9172-01.dmp
Crash Time : 10/14/2012 8:22:44 PM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff800`02e99242
Parameter 3 : fffff880`03c6b868
Parameter 4 : fffff880`03c6b0c0
Caused By Driver : dxgmms1.sys
Caused By Address : dxgmms1.sys+2990a
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+85242
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101412-9172-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101412-9219-01.dmp
Crash Time : 10/14/2012 8:11:10 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02ea4d11
Parameter 3 : fffff880`09771fd0
Parameter 4 : 00000000`00000000
Caused By Driver : tcpip.sys
Caused By Address : tcpip.sys+cc1a5
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101412-9219-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101412-10701-01.dmp
Crash Time : 10/14/2012 7:47:09 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`0319e509
Parameter 3 : fffff880`08ad5f30
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101412-10701-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101412-10374-01.dmp
Crash Time : 10/14/2012 7:38:32 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02e2abac
Parameter 3 : fffff880`0828a040
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7efc0
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17944 (win7sp1_gdr.120830-0333)
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101412-10374-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 275,648
==================================================

==================================================
Dump File : 101412-8595-01.dmp
Crash Time : 10/14/2012 11:05:31 AM
Bug Check String : ATTEMPTED_EXECUTE_OF_NOEXECUTE_MEMORY
Bug Check Code : 0x000000fc
Parameter 1 : fffff880`07334b8d
Parameter 2 : 80000002`301f5121
Parameter 3 : fffff880`02ffd540
Parameter 4 : 00000000`00000000
Caused By Driver : usbhub.sys
Caused By Address : usbhub.sys+333e4
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+7efc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\101412-8595-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 318,720
==================================================
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#4 DrKevorkian

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Posted 15 October 2012 - 11:12 AM

I checked the Qualified Vendor List for both motherboards that I've used in this computer build. The memory is not specifically listed on either of them, but would that cause the problem?

On a recent run of memtest, I ran into some errors (test 5, pass 1). I changed the speed to 1066 from 1333 and got more errors. I increased the voltage from 1.5 to 1.55 and still received errors on the following test.

Edited by DrKevorkian, 15 October 2012 - 11:14 AM.

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#5 Allan

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Posted 15 October 2012 - 12:07 PM

If you are getting errors when running memtest I think you've answered your own question. You should also run a diagnostic on the hd after so many anomalous shutdowns:

Hard Drive Diagnostics:
http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
For Toshiba drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic



#6 DrKevorkian

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Posted 15 October 2012 - 12:17 PM

If you are getting errors when running memtest I think you've answered your own question. You should also run a diagnostic on the hd after so many anomalous shutdowns:

Hard Drive Diagnostics:
http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
For Toshiba drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic


Alright, I purchased some memory that is specifically listed on the vendor list (moving from 4 sticks to 2 sticks, still totaling 8 GB).

If I ran MemTest86+ before and had near a dozen total passes without a single error, is it strange that I am now getting errors?
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