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BOOTMGR is missing


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#1 empty_pockets

empty_pockets

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Posted 12 October 2012 - 09:41 AM

My neighbor left her HP Pavilion dv9000 laptop for me to look at "cause it's not working." It has Vista Home Premium, but I don't know if it's 32 or 64 bit. No Vista OS DVD, nor did she make recovery disk(s). No USB devices connected and just the single HD. Just plugged in and connected to Internet.

I booted it up and, sure enough, it's not working--BOOTMGR is missing. Press ctrl-alt-del to restart. I was at a loss, so I Googled the problem and read MANY posts on your forum and others about this issue, but no success yet.

I'm hoping one of you pc guru's can point me to a solution. This is what I've done so far:

Booted off a Vista bootable CD>Windows is loading files>Choose language, time & currency format, keyboard or input device=English>Repair Your Computer

The next box (System Recovery Options) tells me to choose an OS, but none is listed. Same box shows "Load Drivers" or "Next">Chose "Next"

Opened a command prompt:
at x:\Sources>typed fixboot>'fixboot' not recognized as an internal or external command, operable program, or batch file.
typed fixmbr>same results as above
typed bootrec /fixboot>element not found

Then ran "Startup Repair" for a full 24 hrs. and it was still attempting repairs, so I pulled the plug and started all over again.

This time, at x:\Sources> I typed diskpart>list disk and it shows:
Disk ###=Disk 0
Status=Online
Size=149GB
Free=0 B

Since I don't really know what I'm doing, I was hoping someone here can help me. I'm not an expert, but can follow directions and ask questions if the going gets too technical. lol

Thanks to any/all who can help.

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#2 coxchris

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Posted 12 October 2012 - 10:03 AM

Hi,

In that prompt type in

bcdedit /export C:\BCD_Backup
c:
cd boot
attrib bcd -s -h -r
ren c:\boot\bcd bcd.old
bootrec /RebuildBcd

http://support.microsoft.com/kb/927392#method1


Were you following these tutorials

http://www.vistax64.com/tutorials/141820-create-recovery-disc.html

http://www.vistax64.com/tutorials/204930-bootmgr-missing.html

Please follow the guides above and see it that fixes it

How much memory does she have if she has 4GB That means x86 if she has more than 4GB x64 bit

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