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ESET says: probably a variant of Win32/Sirefef.EV trojan


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14 replies to this topic

#1 zinnywee

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Posted 11 October 2012 - 09:48 AM

Please help :)

12/10/2012 1:40:48 AM Startup scanner file Operating memory services.exe(644) probably a variant of Win32/Sirefef.EV trojan unable to clean WEE-674D2B458B0\xinlong

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#2 gringo_pr

gringo_pr

    Bleepin Gringo


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  • Local time:11:46 PM

Posted 12 October 2012 - 04:37 AM

Greetings and Welcome to The Forums!!

My name is Gringo and I'll be glad to help you with your malware problems.

I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of us

  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the Watch Topic Button, select Immediate Notification, and click on Proceed. This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




I need to get some reports to get a base to start from so I need you to run these programs first.


-DeFogger-

  • Please download DeFogger to your desktop.

    Double click DeFogger to run the tool.
  • The application window will appear
  • Click the Disable button to disable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger may ask you to reboot the machine, if it does - click OK
Do not re-enable these drivers until otherwise instructed.


-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.


-Download DDS-

  • Please download DDS from one of the links below and save it to your desktop:

    Posted Image
    Download DDS and save it to your desktop

    Link1
    Link2
    Link3


    • Double-Click on dds.scr and a command window will appear. This is normal.
    • Shortly after two logs will appear:
    • DDS.txt
    • Attach.txt
  • A window will open instructing you save & post the logs
  • Save the logs to a convenient place such as your desktop
  • Copy the contents of both logs & post in your next reply

information and logs

  • In your next post I need the following

  • both reports from DDS
  • report from security check
  • let me know of any problems you may have had

Gringo

I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#3 zinnywee

zinnywee
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Posted 12 October 2012 - 09:51 PM

Hello Gringo,

Thanks for the reply, please see the following as requested:

-Security Check- Log

Results of screen317's Security Check version 0.99.51
Windows XP Service Pack 3 x86
Internet Explorer 8
``````````````Antivirus/Firewall Check:``````````````
Windows Security Center service is not running! This report may not be accurate!
avast! Antivirus
ESET Smart Security 5.0
Antivirus up to date! (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
Ad-Aware
CCleaner
JavaFX 2.1.1
Java™ 6 Update 31
Java 7 Update 7
Adobe Flash Player 11.4.402.287
Mozilla Firefox (15.0.1)
Google Chrome 21.0.1180.83
Google Chrome 21.0.1180.89
Google Chrome 22.0.1229.79
Google Chrome 22.0.1229.92
Google Chrome 22.0.1229.94
Google Chrome Plugins...
````````Process Check: objlist.exe by Laurent````````
Ad-Aware AAWService.exe is disabled!
Ad-Aware AAWTray.exe is disabled!
ESET NOD32 Antivirus egui.exe
ESET NOD32 Antivirus ekrn.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast avastUI.exe
AVAST Software Avast setup avast.setup
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log``````````````````````


DDS Log:
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 10.7.2
Run by xinlong at 13:47:35 on 2012-10-13
Microsoft Windows XP Professional 5.1.2600.3.1252.61.1033.18.3327.1779 [GMT 11:00]
.
AV: avast! Antivirus *Disabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}
AV: ESET Smart Security 5.0 *Enabled/Updated* {E5E70D32-0101-4F12-8FB0-D96ACA4F34C0}
FW: ESET Personal firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS1\system32\Ati2evxx.exe
C:\WINDOWS1\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS1\System32\svchost.exe -k netsvcs
C:\WINDOWS1\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS1\system32\Ati2evxx.exe
svchost.exe
svchost.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\WINDOWS1\Explorer.EXE
C:\WINDOWS1\system32\spoolsv.exe
C:\Program Files\VIA\VIAudioi\HDADeck\HDeck.exe
C:\Program Files\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files\Cyberlink\Shared files\brs.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Nuance\PDF Professional 5\pdfpro5hook.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\Documents and Settings\All Users.WINDOWS1\Application Data\Ad-Aware Browsing Protection\adawarebp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\egui.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\avastUI.exe
C:\WINDOWS1\system32\ctfmon.exe
C:\Program Files\WordWeb\wweb32.exe
C:\Program Files\Thunder Network\Thunder\Program\Thunder.exe
C:\Documents and Settings\xinlong\Local Settings\Apps\F.lux\flux.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
C:\Documents and Settings\xinlong\Application Data\Dropbox\bin\Dropbox.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Microsoft\BingBar\SeaPort.EXE
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Hotspot Shield\bin\openvpnas.exe
C:\Program Files\Hotspot Shield\HssWPR\hsssrv.exe
C:\Program Files\Hotspot Shield\bin\hsswd.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Nuance\PDF Professional 5\PDFProFiltSrv.exe
C:\WINDOWS1\system32\PnkBstrA.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Documents and Settings\All Users.WINDOWS1\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\WINDOWS1\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\WINDOWS1\system32\SearchIndexer.exe
C:\WINDOWS1\system32\svchost -k XLServicePlatform
c:\program files\common files\thunder network\tp\ver1\1.1.2.130_1111\thunderplatform.exe
c:\Program Files\Zune\ZuneBusEnum.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Thunder Network\Thunder\Addins\InMediaAddin\ThunderMinisite.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Program Files\AVAST Software\Avast\setup\avast.setup
C:\Documents and Settings\xinlong\My Documents\Downloads\Defogger.exe
C:\WINDOWS1\system32\SearchProtocolHost.exe
C:\WINDOWS1\system32\notepad.exe
C:\Documents and Settings\All Users.WINDOWS1\Application Data\Thunder Network\KanKan\Pusher\XmpTipWnd.1.0.0.11.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.155.com/?id=2012
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
uURLSearchHooks: H - No File
BHO: VideoUrlSniffer Class: {00000ada-7e0d-47c1-986c-f017d09c4304} - c:\program files\common files\thunder network\kankan\VideoUrlSniffer.2.0.1.99.(125).dll
BHO: ѸFLVƵ֧̽: {0ea37b17-6b8b-4085-8257-f3a4aa69c27a} - c:\program files\thunder network\thunder\bho\XlBrowserAddin1.0.5.64.dll
BHO: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - No File
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java™ Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Ѹ֧: {889d2feb-5411-4565-8998-1dd2c5261283} - c:\program files\thunder network\thunder\bho\XunleiBHO7.2.3.3254.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - No File
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
BHO: ZeonIEEventHelper Class: {da986d7d-ccaf-47b2-84fe-bfa1549bebf9} - c:\program files\nuance\pdf professional 5\bin\ZeonIEFavClient.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: Hotspot Shield Class: {f9e4a054-e9b1-4bc3-83a3-76a1ae736170} - c:\program files\hotspot shield\hssie\HssIE.dll
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
TB: {414b6d9d-4a95-4e8d-b5b1-149dd2d93bb3} - No File
TB: Nuance PDF: {e3286bf1-e654-42ff-b4a6-5e111731df6b} - c:\program files\nuance\pdf professional 5\bin\ZeonIEFavClient.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
TB: {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - No File
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
uRun: [CTFMON.EXE] c:\windows1\system32\ctfmon.exe
uRun: [WordWeb] "c:\program files\wordweb\wweb32.exe" -startup
uRun: [Thunder] c:\program files\thunder network\thunder\program\Thunder.exe -silent -StartType:AutoRun
uRun: [F.lux] "c:\documents and settings\xinlong\local settings\apps\f.lux\flux.exe" /noshow
uRun: [PCSpeedUp] c:\program files\pc speed up\PCSpeedUp.lnk
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun
mRun: [IMJPMIG8.1] "c:\windows1\ime\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
mRun: [PHIME2002ASync] c:\windows1\system32\ime\tintlgnt\TINTSETP.EXE /SYNC
mRun: [PHIME2002A] c:\windows1\system32\ime\tintlgnt\TINTSETP.EXE /IMEName
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [HDAudDeck] c:\program files\via\viaudioi\hdadeck\HDeck.exe 1
mRun: [NeroCheck] c:\windows1\system32\NeroCheck.exe
mRun: [RemoteControl10] "c:\program files\cyberlink\powerdvd10\PDVD10Serv.exe"
mRun: [BDRegion] c:\program files\cyberlink\shared files\brs.exe
mRun: [UpdatePDRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\8.0"
mRun: [PDFHook] c:\program files\nuance\pdf professional 5\pdfpro5hook.exe
mRun: [PDF5 Registry Controller] c:\program files\nuance\pdf professional 5\RegistryController.exe
mRun: [SSBkgdUpdate] "c:\program files\common files\scansoft shared\ssbkgdupdate\SSBkgdupdate.exe" -Embedding -boot
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [Zune Launcher] "c:\program files\zune\ZuneLauncher.exe"
mRun: [AdobeAAMUpdater-1.0] "c:\program files\common files\adobe\oobe\pdapp\uwa\UpdaterStartupUtility.exe"
mRun: [SwitchBoard] c:\program files\common files\adobe\switchboard\SwitchBoard.exe
mRun: [AdobeCS5ServiceManager] "c:\program files\common files\adobe\cs5servicemanager\CS5ServiceManager.exe" -launchedbylogin
mRun: [Ad-Aware Browsing Protection] "c:\documents and settings\all users.windows1\application data\ad-aware browsing protection\adawarebp.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [egui] "c:\program files\eset\eset nod32 antivirus\egui.exe" /hide /waitservice
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
dRun: [CTFMON.EXE] c:\windows1\system32\CTFMON.EXE
StartupFolder: c:\docume~1\xinlong\startm~1\programs\startup\dropbox.lnk - c:\documents and settings\xinlong\application data\dropbox\bin\Dropbox.exe
StartupFolder: c:\docume~1\xinlong\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\widgets\YahooWidgets.exe
StartupFolder: c:\docume~1\alluse~1.win\startm~1\programs\startup\windows search.lnk - c:\program files\windows desktop search\WindowsSearch.exe
uPolicies-explorer: EditLevel = 0 (0x0)
uPolicies-explorer: NoCommonGroups = 0 (0x0)
IE: &ʹ&Ѹ - c:\program files\thunder network\thunder\bho\OfflineDownload.htm
IE: &ʹ&Ѹ - c:\program files\thunder network\thunder\bho\geturl.htm
IE: &ʹ&Ѹȫ - c:\program files\thunder network\thunder\bho\GetAllUrl.htm
IE: Append the content of the link to existing PDF file - c:\program files\nuance\pdf professional 5\bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML
IE: Append the content of the selected links to existing PDF file - c:\program files\nuance\pdf professional 5\bin\ZeonIEFavClient.dll/ZeonIEAppendSelLinks.HTML
IE: Append to existing PDF file - c:\program files\nuance\pdf professional 5\bin\ZeonIEFavClient.dll/ZeonIEAppend.HTML
IE: Create PDF file - c:\program files\nuance\pdf professional 5\bin\ZeonIEFavClient.dll/ZeonIECapture.HTML
IE: Create PDF file from the content of the link - c:\program files\nuance\pdf professional 5\bin\ZeonIEFavClient.dll/ZeonIECapture.HTML
IE: Create PDF files from the selected links - c:\program files\nuance\pdf professional 5\bin\ZeonIEFavClient.dll/ZeonIECaptureSelLinks.HTML
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Open with Nuance PDF Converter 5.0 - c:\program files\nuance\pdf professional 5\cnvres_eng.dll /100
IE: Se&nd to OneNote - c:\progra~1\micros~2\office14\ONBttnIE.dll/105
IE: ?????? - c:\program files\thunder network\thunder\program\geturl.htm
IE: ?????????? - c:\program files\thunder network\thunder\program\getallurl.htm
IE: ??????????? - c:\documents and settings\all users.windows1\application data\thunder network\xmp4\core\program\XmpIEMenu.htm
IE: {14c1d00e-0b92-4379-880b-444fa2d740dd} - c:\documents and settings\all users.windows1\application data\thunder network\xmp4\core\program\XmpIEToolMenu.htm
IE: {24c1d00e-0b92-4379-880b-444fa2d740dd} - c:\documents and settings\all users.windows1\application data\thunder network\xmp4\core\program\XmpIEToolBar.htm
IE: {548BF84E-9665-47f9-B635-7380F8943E90} - c:\program files\thunder network\thunder\program\repairimage.htm
IE: {5D578929-E74E-46A2-A810-4F33D011DC52} - c:\program files\common files\thunder network\kankan\XLStartKankan.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
LSP: mswsock.dll
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1267361336735
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{1CFF55B5-9A26-41C1-B506-ADCFCFC89114} : DhcpNameServer = 192.168.1.1
TCP: Interfaces\{38443197-9DDD-4EA9-95B3-844F7DEC943B} : DhcpNameServer = 192.168.1.1
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\Skype4COM.dll
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows1\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\xinlong\application data\mozilla\firefox\profiles\lce8ev3s.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://search.hotspotshield.com/g/?c=h
FF - prefs.js: keyword.URL - chrome://browser-region/locale/region.properties
FF - plugin: c:\documents and settings\all users.windows1\application data\id software\quakelive\npquakezero.dll
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\thunder network\kankan\npDapCtrl.3.1.0.4.(881).dll
FF - plugin: c:\program files\common files\thunder network\kankan\npDapCtrl.dll
FF - plugin: c:\program files\common files\thunder network\kankan\npDapCtrlFirefox.2.0.5901.12.(466).dll
FF - plugin: c:\program files\common files\thunder network\kankan\npKKVA.1.0.0.2.(881).dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\5.1.10411.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - plugin: c:\program files\windows media player\np-mswmp.dll
FF - plugin: c:\windows1\system32\macromed\flash\NPSWF32_11_4_402_287.dll
FF - plugin: c:\windows1\system32\npDeployJava1.dll
FF - plugin: c:\windows1\system32\npptools.dll
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows1\system32\drivers\aswSnx.sys [2012-10-12 729752]
R1 aswSP;aswSP;c:\windows1\system32\drivers\aswSP.sys [2012-10-12 355632]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows1\system32\drivers\dtsoftbus01.sys [2012-9-19 242240]
R1 ehdrv;ehdrv;c:\windows1\system32\drivers\ehdrv.sys [2011-8-4 118104]
R2 aswFsBlk;aswFsBlk;c:\windows1\system32\drivers\aswFsBlk.sys [2012-10-12 21256]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2012-10-12 44808]
R2 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-6-15 249648]
R2 cpuz135;cpuz135;c:\windows1\system32\drivers\cpuz135_x32.sys [2011-9-6 21992]
R2 ekrn;ESET Service;c:\program files\eset\eset nod32 antivirus\ekrn.exe [2011-8-9 974944]
R2 fssfltr;FssFltr;c:\windows1\system32\drivers\fssfltr_tdi.sys [2011-3-25 54760]
R2 hshld;Hotspot Shield Service;c:\program files\hotspot shield\bin\openvpnas.exe [2011-7-2 298824]
R2 HssWd;Hotspot Shield Monitoring Service;c:\program files\hotspot shield\bin\hsswd.exe -product hss --> c:\program files\hotspot shield\bin\hsswd.exe -product HSS [?]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2012-10-11 399432]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2010-9-11 676936]
R2 PDFProFiltSrv;PDFProFiltSrv;c:\program files\nuance\pdf professional 5\PDFProFiltSrv.exe [2008-2-2 144672]
R2 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users.windows1\application data\skype\toolbars\skype c2c service\c2c_service.exe [2012-8-13 3064000]
R2 XLServicePlatform;XLServicePlatform;c:\windows1\system32\svchost -k xlserviceplatform --> c:\windows1\system32\svchost -k XLServicePlatform [?]
R3 MBAMProtector;MBAMProtector;c:\windows1\system32\drivers\mbam.sys [2010-9-11 22856]
R3 Razerlow;Razerlow USB Filter Driver;c:\windows1\system32\drivers\Razerlow.sys [2010-6-21 13225]
R3 VIAHdAudAddService;VIA High Definition Audio Driver Service;c:\windows1\system32\drivers\viahduaa.sys [2010-3-2 874240]
S0 Lbd;Lbd;c:\windows1\system32\drivers\lbd.sys --> c:\windows1\system32\drivers\Lbd.sys [?]
S1 SBRE;SBRE;\??\c:\windows1\system32\drivers\sbredrv.sys --> c:\windows1\system32\drivers\SBREdrv.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-2 135664]
S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-7-13 160944]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;c:\windows1\system32\macromed\flash\FlashPlayerUpdateService.exe [2012-4-10 250808]
S3 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-7-7 195336]
S3 cpuz134;cpuz134;\??\c:\docume~1\xinlong\locals~1\temp\cpuz134\cpuz134_x32.sys --> c:\docume~1\xinlong\locals~1\temp\cpuz134\cpuz134_x32.sys [?]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-4-28 704872]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2010-3-2 135664]
S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-6-18 114144]
S3 SwitchBoard;SwitchBoard;c:\program files\common files\adobe\switchboard\SwitchBoard.exe [2010-2-19 517096]
S3 WMZuneComm;Zune Windows Mobile Connectivity Service;c:\program files\zune\WMZuneComm.exe [2011-8-5 268512]
.
=============== Created Last 30 ================
.
2012-10-12 02:27:55 729752 ----a-w- c:\windows1\system32\drivers\aswSnx.sys
2012-10-12 02:26:46 41224 ----a-w- c:\windows1\avastSS.scr
2012-10-12 02:26:15 -------- d-----w- c:\program files\AVAST Software
2012-10-12 02:26:15 -------- d-----w- c:\documents and settings\all users.windows1\application data\AVAST Software
2012-10-12 01:24:54 -------- d-----w- C:\rei
2012-10-12 01:24:50 -------- d-----w- c:\program files\Reimage
2012-10-12 01:11:09 93672 ----a-w- c:\windows1\system32\WindowsAccessBridge.dll
2012-10-11 15:02:54 -------- d-----w- c:\windows1\system32\wbem\repository\FS
2012-10-11 15:02:54 -------- d-----w- c:\windows1\system32\wbem\Repository
2012-10-11 14:10:03 331 ----a-w- C:\Start_.cmd
2012-10-11 14:10:03 -------- d-----w- C:\ComboFix
2012-10-09 07:28:32 -------- d-----w- C:\Fifa13
2012-10-09 06:57:08 -------- d-----w- c:\documents and settings\xinlong\application data\Origin
2012-10-09 06:57:06 -------- d-----w- c:\program files\Origin Games
2012-10-09 06:57:05 -------- d-----w- c:\documents and settings\xinlong\local settings\application data\Origin
2012-10-09 06:53:42 -------- d-----w- c:\documents and settings\all users.windows1\application data\Origin
2012-10-09 06:53:35 -------- d-----w- c:\program files\Origin
2012-10-09 06:23:34 -------- d-----w- c:\program files\common files\EAInstaller
2012-10-06 13:33:58 -------- d-----w- c:\windows1\pss
2012-10-06 11:42:42 -------- d-----w- c:\documents and settings\xinlong\application data\ESET
2012-10-06 11:41:19 -------- d-----w- c:\program files\ESET
2012-09-25 08:04:48 73696 ----a-w- c:\program files\mozilla firefox\breakpadinjector.dll
2012-09-20 01:52:51 -------- d-----w- c:\documents and settings\all users.windows1\application data\188F1432-103A-4ffb-80F1-36B633C5C9E1
2012-09-19 09:38:03 -------- d-----w- c:\program files\GOG.com
2012-09-19 04:18:00 242240 ----a-w- c:\windows1\system32\drivers\dtsoftbus01.sys
2012-09-18 13:11:17 -------- d-----w- c:\program files\Games
.
==================== Find3M ====================
.
2012-10-12 01:10:56 143872 ----a-w- c:\windows1\system32\javacpl.cpl
2012-10-12 01:10:55 821736 ----a-w- c:\windows1\system32\npDeployJava1.dll
2012-10-12 01:10:55 746984 ----a-w- c:\windows1\system32\deployJava1.dll
2012-10-12 01:04:46 73656 ----a-w- c:\windows1\system32\FlashPlayerCPLApp.cpl
2012-10-12 01:04:46 696760 ----a-w- c:\windows1\system32\FlashPlayerApp.exe
2012-09-18 13:03:34 477240 ----a-w- c:\windows1\system32\drivers\sptd.sys
2012-09-07 06:04:46 22856 ----a-w- c:\windows1\system32\drivers\mbam.sys
2012-08-21 03:01:22 26840 ----a-w- c:\windows1\system32\drivers\GEARAspiWDM.sys
2012-08-21 03:01:22 106928 ----a-w- c:\windows1\system32\GEARAspi.dll
.
============= FINISH: 13:49:05.67 ===============

#4 gringo_pr

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Posted 13 October 2012 - 04:52 AM

Hello

I Would like you to do the following.

Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you recieve an error "Illegal operation attempted on a registery key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#5 gringo_pr

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Posted 16 October 2012 - 12:12 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#6 gringo_pr

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Posted 18 October 2012 - 11:19 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#7 zinnywee

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Posted 19 October 2012 - 06:15 AM

I am still having the same problem! :( it says that it is in the memory and is uncleanable :(

Sorry for the late reply, I believe I have replied though it did not register here... I did run combo fix but no report came out :(

ESET says: probably a variant of Win32/Sirefef.EV trojan

Thank you for helping :)

#8 gringo_pr

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Posted 19 October 2012 - 07:41 AM

I need you to follow my instructions and run combofix and when it is complete to send me the report


gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

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My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#9 zinnywee

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Posted 20 October 2012 - 02:39 AM

I tried again this time via safe mode, and the virus seems to be disinfected. Thanks so much Gringo ;)

#10 gringo_pr

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Posted 20 October 2012 - 03:39 AM

can you send me the report please


gringo
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#11 zinnywee

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Posted 20 October 2012 - 06:11 AM

I am sorry, there was an error generating a report. Apologies.

#12 gringo_pr

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Posted 20 October 2012 - 12:58 PM

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\ComboFix.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

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#13 gringo_pr

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Posted 23 October 2012 - 01:24 AM

Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#14 gringo_pr

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Posted 26 October 2012 - 11:16 PM

Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University

#15 gringo_pr

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Posted 30 October 2012 - 12:48 AM

Due to the lack of feedback, this topic is now closed.In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days. Please include a link to your topic in the Private Message. Thank you.
I Close My Topics If You Have Not Replied In 5 Days If You Will Be Longer Please Let Me Know

If I Have Not Replied To One Of My Topics In 48 Hrs Please Bump The Topic



My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->btn_donate_SM.gif<-- Don't worry every little bit helps.

Proud Graduate Of Malware Removal University




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