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WinXP: Freeze after startup.


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#1 EisenLumiere

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Posted 11 October 2012 - 04:13 AM

I am running WinXP Pro SP2. Yesterday my computer froze after startup - I rebooted and all was fine. Now this morning it happens 100% (I rebooted about 10 times and freeze everytime lol xD)

After windows login sound it freezes within the first minute. Can't move mouse/can't ctrl+alt+del, or turn nums lock on/off.

***I found a work around in order to run the PC (other than SafeMode). After windows login, if I use task manager to kill explorer quickly, the computer runs fine, and I can open tasks with task manager (including explorer.exe) and use my computer as normal again... but lol, I would rather not have to do that every time I start my PC.

Any idea what is causing this ? I have no idea so I don't know where to start on fixing it. Is it a virus or a software/hardware issue possibly?

I ran a virus scan and it came back empty. System restore is not an option (eep). Clueless. :(

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#2 InadequateInfirmity

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Posted 11 October 2012 - 04:52 AM

Update and do a quick scan with Malwarebytes remove all that it finds and reboot.
http://www.filehippo.com/download_malwarebytes_anti_malware/download/ecf14848530d11a2f09a94b92a69fcfa/
post the log in your next reply.


Update do a quick scan with Superantispyware remove all this finds reboot.
http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
post the log in your next reply.


Run a scan with Eset.
http://www.eset.com/us/online-scanner/
When the scan finish list found threats save to clipboard copy to notepad Post the log here.




Please download FarbarServiceScanner and run it on the computer with the issue.
http://download.bleepingcomputer.com/farbar/FSS.exe


Make sure the following options are checked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update

Press "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Please copy and paste the log to your reply.

Please download MINITOOLBOX and run it.
http://download.bleepingcomputer.com/farbar/MiniToolBox.exe

Checkmark following boxes:


Report IE Proxy Settings
Report FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Users, Partitions and Memory size
List Devices (problems only)



Click Go and post the result.



Download Adware Cleaner run it as admin Click the delete button allow it to run and post the log it creates.

http://general-changelog-team.fr/fr/downloads/finish/20-outils-de-xplode/2-adwcleaner

Download Norman Malware Cleaner Run it Go to options then put a tick next to Enable rootkit cleaning. Hit the Full Scan>>>>>>>>Let it finish>>>>>>>>Go to the quarantine Tab>>>>>>> Tick the Select All>>>>>Then the Delete>>>>>>Quit
http://normanasa.vo.llnwd.net/o29/public/Norman_Malware_Cleaner.exe
A log will appear on your desktop post that here in your next reply.


REBoot after Norman.




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